Recent News
Specialization Touted As Key To Managed Technology Service A Computing Technology Industry Association survey finds 1 out of 4 companies are looking for providers based on availability of unique services and offerings. more
Microsoft To Issue Seven Security Patches Three security bulletins affect Office, while two affect Windows. Exchange is affected by one bulletin as is Microsoft BizTalk business process management server and Capicom, a Microsoft ActiveX control. more
IT Managers Fear Security Breaches Could Cost Their Jobs A recent poll showed that only 35% of managers say they are equipped to deal with a data loss, while a majority take their worries home with them. more
The Payment Card Industry Data Security Standard. Credit cards are widespread and their use for online payments is increasing dramatically. However this increase has also brought about a growth in credit card fraud. more
 

Is Ferrum’s Array of Services the Right Fit for your Organization?

Let’s face it. Most current IT Service Providers make money when your systems are down – even though you are paying them to maintain your network. We operate with a different set of values. Our clients enjoy a fixed monthly fee that never fluctuates regardless of how many service calls or problems. We can only profit when our customers don’t face IT disasters. Out of necessity, we must go that extra mile to proactively manage, secure, and improve your network to keep IT disasters at bay so that your systems are always up.

Managed Services

Ferrum's Managed Services deliver true 24/7/365 support to small businesses that often equals or exceeds similar services delivered to Fortune 500 companies who spend a fortune on IT support. With Ferrum, no matter how small your business, or how limited your budget, you can have instantaneous access to technical support of business-critical processes that’s necessary to stay competitive and win market share.

Ferrum and its partners are premier providers of Managed Services support for small business that can reduce operating costs, eliminate costly downtime and keep your staff focused on bottom-line activities.

Ferrum is a 24/ 7/ 365 low cost service available at a fixed monthly rate. We offer a variety of comprehensive support plans to our clients that maximize their efficiency through proactive management and help them focus on what matters most: growing their business. Ferrum’s simple approach and pricing make it easy to have your very own IT department.

IT Backup and Disaster Recovery

Gone are the days when small business couldn’t afford to fully test the backup and restoration capabilities of their off-site media. Ferrum now provides a powerful and affordable set of backup and recovery technologies that surpass all standard approaches and saves you on the cost of purchase, support, training and testing of your conventional backup and recovery technologies.

Email/Internet Backup/Redundancy

Every minute your Internet access is down, you’re losing potential revenue. Ferrum has the solution you need to achieve near 100% Internet and e-mail availability through the use of redundant services that were previously out of reach—and out of budget—for most small, growing companies.

Ferrum can design an affordable and reliable email and Internet backup plan that ensures uninterrupted Internet access for your business. Our approach integrates multiple broadband solutions, cellular EVDO services, WiMax, and satellite options—everything you need to make Internet downtime a thing of the past.

Service Desk

Today’s desktop complexity continues to eat into the daily hours of even the most experienced network engineer. Ferrum internal staff, with its nearly 150 years of combined experience, can quickly resolve your equipment issues and take over Service Desk and/or Help Desk administrative tasks—allowing your staff to stay focused on the jobs they were hired for.

If you’re ready to change the way your business feels about technology, then we’re excited to start working with you!

Testimonials

“One word comes to mind when describing Ferrum’s team – excellent! I’ve never worked with a more professional IT firm and look forward to a long lasting partnership – they truly are a part of my organization. I don’t know much about IT, but I don’t have to – my very own IT department is a phone call away.”
– R. Stephenson, Quixotic Components

 

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