Ferrum delivers support services for the small and mid-size businesses. Serving clients in Illinois, Wisconsin, and Minnesota areas, and remotely supporting their locations worldwide, Ferrum has delivered premier 24/7 services utilizing automated network support software as well as a staff of expert IT professionals with 150 years' of combined experience.

Ferrum provides in-depth network support and consultation services. From wide-area remote connectivity projects to thin client Citrix, Ferrum designs, installs and maintains network infrastructure. Out of a 5,000 sq. ft. service and support facility, Ferrum currently supports business sites throughout the nation.

Whether it is help desk support, cabling installation or detailed protocol analysis, Ferrum has the staffing to provide the service you need. Full, end-to-end network implementation and critical hardware acquisition is just a phone call away.

Improving and refining methods and delivery, and consulting for service firms across the nation, Ferrum continues to innovate the service delivery model and help improve our end clients' productivity and ultimate bottom line results. Ferrum's approach is to offer affordable enterprise class IT services to small to medium size businesses without a dedicated or complete IT staff. We look to achieve this goal by constantly improving the value of our services and helping our clients maximize their efficiency and productivity so that they can see the return on their investments that they have been looking for.

At Ferrum, we are firm believers in helping your company with its technology challenges at a flexible and affordable flat monthly cost. Ferrum has a unique approach to supporting our clients’ technology needs. Instead of charging an hourly rate for an array of IT problems like many companies do, we believe our clients should be able to choose an inclusive plan based on their company’s needs that does not discriminate one IT problem from another. Most IT companies profit when your system is down; we believe this is backwards and wrong.