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AMA makes progress on IT services platform

The American Medical Association is busy lining up partners for a new IT marketplace for physicians that will include EMR offerings. It announced a deal with UnitedHealth Group subsidiary Ingenix to offer the Ingenix CareTracker, a web-based EMR system, on the new online platform and a separate deal...

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New HITECH Act raising blood pressure for some

Posted by FerrumIT Blog | Posted in Healthcare EMR | Posted on 10-03-2010

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The new HITECH Act that goes into effect February 2010 places new requirements on healthcare organizations for the protection of personal health information (PHI).

The Healthcare Information Management and Systems Society (HIMSS) announced its findings of a national survey of hospitals and business associates to check the state of healthcare vulnerability to data breach.  68 percent of all hospitals indicated that the HITECH Act’s expanded breach notification requirements will result in the discovery and reporting of more incidents, and 57 percent reported that they now have a greater level of awareness of data breaches and breach risk.

Organizations are just coming to terms with the implications of the new regulations with some interesting interpretations being proposed. While the regulations appear quite clear on the need to secure the transfer of confidential patient information, in particular via email, the lack of regulations regarding use of text messages is raising questions.  If sending an unsecured email with the following message  “Your blood pressure is too high” will get you into trouble with HIPAA, what will happen if you text this message?

A good rule of thumb to apply to keep on the right side of HIPAA regulations is that unsecured communication is unsecured communication whether it be via text, email or file transfer.  The new HITECT Act is intended to protect personal health information so this means secure it in transit.

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Good old FTP just doesn’t cut it anymore

Posted by FerrumIT Blog | Posted in How New Tech Products, Trends, and Tools | Posted on 10-03-2010

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We enjoyed reading the recent CIO article regarding taming the transfer of monster files.  Perhaps it was the mind boggling opening line that tipped us off that we were in for a good read “Despite being outdated and insecure, FTP continues to be a popular method for file transfer…” ?

This article is a must read for any IT department who is still relying on FTP for business file transfer.  The reasons for ditching FTP in favor of a managed file transfer solution are all in this article:  failure transmissions, compliance concerns, collaboration benefits.

Using FTP for file transfer is analagous to hitching a wagon to go across country versus flying.  Cross country wagon rides used to be popular but today they are considered a lot more difficult, less secure and time-consuming than an airline ride.

Is FTP finally going the way of the cross country wagon ride?

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Seeds being sown for a different kind of IT

Posted by FerrumIT Blog | Posted in General, How New Tech Products, Trends, and Tools | Posted on 10-03-2010

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Interesting article this week in InfoWorld about 2010 CIO priorities. Nope, it wasn’t surprising to read that Virtualization and Cloud Computing top Gartner’s 2010 top ten CIO priorities.  But the article did provide a good read on the role Virtualization and Cloud Computing are playing in re-shaping IT.

At Accellion we see the “seeds being sown for a different kind of IT”. Over the past 12 – 18 months we’ve seen the significant and rapid shift in demand for managed file transfer deployments for Virtual and Cloud environments.  Yes, virtual and cloud deployments are  faster to deploy and scale, and lower cost. And yes it is interesting to read that CIOs and CFOs are getting excited in this shift to scalable technologies that get away from monster IT projects with huge upfront investments and long deployment timeframes.

We like this new kind of IT that allows organizations to quickly get  business solutions into the hands of business users.  With security and compliance regulations placing increasing demands on organizations it’s good to know that at least IT is making it easier and faster to deploy solutions.

Virtualization and Cloud Computing – bring it on.

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Posted by FerrumIT Blog | Posted in General | Posted on 10-03-2010

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Another day, another data breach.  Double-sided printing error leads to data breach. Is this perhaps someone’s green initiatives gone too far?

A printing “error”, late January 2010, resulted in details of more than 3,000 customers of Skipton Building Society having their passbook account details printed on the back of other people’s statements, as reported in the Financial Times.  Now that would make reading a bank statement considerably more interesting than usual.

For those unfortunate Skipton customers it’s little consolation to hear that the company, the UK’s 4th largest building society, said the “details revealed were not enough to put customers at risk of fraud, as the accounts required a signature to make withdrawals.”  Given the sloppiness of signatures today, I sure hope the tellers are checking those signatures carefully.

Don’t get us wrong.  Double-sided printing is a wonderful thing – reducing paper usage by almost 50%, it saves money and the environment.  Unfortunately the savings go out the window when the double sided printing results in a data breach.  And while double sided printing does save paper, how about ditching the paper altogether, and sending the statements electronically via secure file transfer – now that’s a good idea.

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Email Attachments – Misconceptions Compromise Security

Posted by FerrumIT Blog | Posted in How New Tech Products, Trends, and Tools | Posted on 10-03-2010

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Are organizations aware of the security risks from email attachments? Generally not.

With email attachments typically accounting for more than 70% of e-mail volume, the bulk of data on email systems resides in the email attachments not email messages. Unfortunately in many organizations the management of email attachments is an afterthought leading to security vulnerabilities.

The disturbing reality is that users will try to force as much information through email as they can get away.  Without adequate security controls in place users commonly send confidential information unprotected through email attachments.  In cases where users hit email attachment size limits, they rapidly seek out unsecure IT workarounds such as thumb drives, CDs, P2P file sharing, just to get their job done.

So why the apparent lack of concern regarding the security of email attachments?  Here are just 3 of the common misconceptions:

•  Misconception #1: E-mail attachments are limited to 10MB; therefore, the risk of a data breach from file transfer is minimal.
•  Misconception #2: FTP is available; therefore, the risk of a data breach from file transfer is minimal.
•  Misconception #3: We haven’t experienced a security breach from unsecure file transfer, so the risk of a data breach from file transfer is minimal.

To learn how these common misconceptions compromise security read the full article published in Enterprise Systems this week.

Given the increased profile of data breaches and updated and extended compliance regulations such as HIPAA, now is not the time to ignore security vulnerabilities. Organizations, large and small, are waking up to the hazards of email attachments and are deploying managed file transfer solutions to protect confidential information and ensure compliance.

Give us a call if you would like to review the security of email attachments and investigate deployment of a managed file transfer solution to protect your organization.

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Top 3 File Transfer Security Mistakes

Posted by FerrumIT Blog | Posted in How New Tech Products, Trends, and Tools | Posted on 10-03-2010

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Thought it might be helpful to share our perspective on the Top 3 Security Mistakes related to File Transfer along with some tips on how to avoid them.  After all, staying out of trouble is half the battle.

Mistake #1  - Using P2P file sharing software at work.

Using P2P file sharing in the workplace is just not a good idea. Installing P2P file sharing on a work computer can get you into a heap of trouble by inadvertently exposing computer files externally. The FTC recently had to inform 100 organizations that personal customer and employee data was being shared on P2P networks.  Legislation is under review that would require stricter notifications on the security hazards of P2P file sharing.  The best advice here is to practice P2P workplace abstinence – don’t use P2P file sharing in the workplace.

Mistake #2 – Sending confidential information via an email attachment, USB stick or CD

Email attachments, USB sticks and CDs are not a secure means of file transfer. When sensitive information is sent unsecured then an organization is at risk for non-compliance with industry and government regulations including HIPAA, SOX, and GLBA.  Files containing confidential information need to be protected to avoid data breaches. USB sticks and CDs, can easily be misplaced or lost in transit as the UK Government discovered in 2009 when disks containing personal information on 25 million UK citizens went missing in the Royal Mail. Email attachments are not secure and do not provide the encryption required by HIPAA. If a file contains confidential information it needs to be sent via secure, encrypted channels.

Mistake #3 – Forgetting to cleanup files on un-secure FTP servers

Everyone knows that FTP is not the most user friendly business application, and cleaning up files previously uploaded to an FTP server probably ranks right up there in priority with cleaning out the lint from your trouser cuffs.  In the hands of business users, FTP servers become a security breach waiting to happen.  Files uploaded and left indefinitely on the FTP server, can result in many years worth of files sitting out on unsecured FTP servers.  Coupled with the commonplace sharing of FTP account names and passwords, FTP servers are often a weak link in an organization’s data security program.

The good news is that managed file transfer can keep you out of trouble in all these areas.

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More UC at HIMSS: Cisco launches HealthPresence

Posted by FerrumIT Blog | Posted in Healthcare EMR, How New Tech Products, Trends, and Tools, Internet | Posted on 05-03-2010

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Not to be outdone by Avaya, Cisco is also showcasing its Unified Communications (UC) healthcare offering at the Healthcare Information and Management Systems Society (HIMSS) conference this week. True to form for a company that calls its telepresence offering ‘Telepresence’, their healthcare system is called HealthPresence.

The system combines Cisco’s Telepresence with their Internet call center solutions and digital diagnostic devices and allows doctors and other healthcare providers to make consultations with patients via video conferencing. Patients will be able to provide doctors with various health indicators using a digital stethoscope, an ear-nose-throat camera, and a vital signs device–passing on blood pressure, temperature, pulse rate, and blood oxygen levels information to caregivers. In addition, the system can also be linked to electronic health records so that doctors and patients can review health information and update records through the system.

For more:
- read this article

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Rush to meet e-health deadlines could yield chaos

Posted by FerrumIT Blog | Posted in Healthcare EMR, Uncategorized | Posted on 04-03-2010

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The rush to deploy comprehensive EHR systems to meet federal deadlines could create a “perfect storm” for healthcare IT: security gaps, system integration troubles, certification issues and clinician education issues, according to a two-part Computerworld report. To get it right, hospital IT pros first have to understand the technology they already have.

Erica Drazen, a managing partner in Computer Sciences Corp.’s healthcare group, told Computerworld that her company routinely asks prospective clients if they know where they are in EHR rollouts. Most have no idea.

A CSC survey found hospitals are just halfway to meeting federal standards for EHR reimbursement. There’s both good news and bad in the CSC survey, Computerworld said. For example, about 70 percent of hospitals already can support CPOE, one of the most basic elements of an EHR, and might not need to buy new hardware or software to move ahead there. But just 8 percent have such systems throughout their facilities.

“The issue is the timelines,” Denver Health CIO Gregg Veltri said. ”I wonder if anybody understands the reality of IT systems and how complex they are, especially when they’re integrated together.”

For more:
- read part one and part two of the Computerworld report
- check out the CSC survey report

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AMA makes progress on IT services platform

Posted by FerrumIT Blog | Posted in Healthcare EMR | Posted on 04-03-2010

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The American Medical Association is busy lining up partners for a new IT marketplace for physicians that will include EMR offerings. It announced a deal with UnitedHealth Group subsidiary Ingenix to offer the Ingenix CareTracker, a web-based EMR system, on the new online platform and a separate deal with Dell to provide consulting and support services to physician.

The yet-to-be-named AMA platform is scheduled for launch later this year. Now being beta-tested in Michigan, the platform will offer a variety of products and services to help physicians improve their practices.

According to InformationWeek, Dell initially will provide consulting and support for e-prescribing and CPOE, addressing the first wave of federal criteria for meaningful use.

For more:
- read the AMA/Ingenix news release
- check out the InformationWeek article

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Wave of U.S. physicians plan to adopt EMR

Posted by FerrumIT Blog | Posted in Healthcare EMR | Posted on 04-03-2010

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Just how fast EMRs might spread among U.S. physician groups, given the push of federal regulations, is mind-blowing. But at least smaller physician groups hope for, and appear to need, some major help from their hospital partners, according to a new survey.

Accenture, teaming up with Harris Interactive and the New York Academy of Medicine, surveyed 1,000 U.S. physicians in smaller group practices ( those with fewer than 10 practitioners). If the survey results bear out, within two years, almost 65 percent of those groups will have bought an EMR system. Just 15 percent of survey respondents currently have one. Of the about 850 who don’t, 58 percent said they would purchase an EMR in two years.

Current non-users hope for more help than just federal incentive payments. The majority liked the idea of buying an EMR from a local hospital or health network, but on average would expect the hospital or health network to subsidize about half the cost. And survey results hint that even more help, in terms of implementation assistance, might be a good idea. Physicians tended to underestimate the expense and time needed to implement EMRs, but also saw EMRs as more difficult to use than they generally are.

Interestingly, EMR adoption appears to be a case of the “stick” being more powerful than the “carrot.” Some 61 percent of survey respondents cited federal penalties for non-adoption as a motive for buying an EMR, compared with 51 percent who cited federal incentives.

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