Assessment and IT Services
In a world based on hyper-changing technology, it may be a wonder that any organization can afford to devote the time and energy required to keep up with today’s ever-changing IT needs. Ferrum’s Assessment and IT Services can help guarantee your infrastructure is properly designed to support your future and current technology needs. Our knowledgeable staff works with you to conduct a thorough assessment of your sites, identify any potential risks or problems, and recommend and/or design the best solutions to help your infrastructure stay ahead.

Peace of Mind For Your Organization
A site assessment by Ferrum eliminates surprises and delivers peace of mind. Our team of technology specialists works closely with your staff to diagnose immediate and longer-term needs and help prescribe a course of action to help you meet your goals. Whether you need to expand storage space, optimize network performance, determine security solutions, centralize power management, or training/education and beyond – Ferrum has a solution for you!

Getting Started is Simple!
Get a step ahead and control your IT instead of letting it control you. Contact a Ferrum account manager today and arrange for a Technology Assessment. There’s no easier way to ensure you have the right technology in place, at the right time!

Network Installation
Network Support
Network Monitoring
Consulting
VoIP Services
Wireless/Mobile Devices
Remote Connectivity
Email/Messaging
Web Development
Internet/VPN/WAN
e-Com/Site Optimization
Routing/Switching
Firewall Protection
Voice/Data Services
IT Asset Management
Security
Compliance
Vendor Management
Imaging/Storage
Cabling/Installation

Network Installation
No matter how sexy we try to present our wide range of skills, the core competency that drives clients to us is our network installation expertise. Unlike standard “geek” approaches, we have successfully married what most business CEO/owners want to see in a technology partner: solid business sense and consistency that allows our clients to focus on the bottom line while we keep the “machinery” running. IT support and installation work is claimed as a skill by many, but few really know how to deliver the premier, consistent services that CEO/owners dream about. We build platforms that let you sleep. We build platforms that make you money. We build platforms we are proud of.
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Network Support
At the end of the day there is only one question you need answered: "Can I reach you any time, any day for any reason, and will you be there for me?" After 28+ years of dedicated service to my base of clients, I can proudly say today, as I did over a quarter a century ago, we will be there for you, 24/7/365. With answers, too. Supporting you at every level, from the most complex Citrix issue to a simple router losing connection at your home, we know what frustration lies at the user level when the simple tasks seem to never get fixed. The tools we use help us help you, but in the end it is the DNA in Ferrum that is built to solve issues, and look like stars that drive each and every one of us here. We have focused on support while most of our competition went on to selling everything from hosting to hardware. We live to service your needs, it has been our only business since the day we started.
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Network Monitoring
Whether it is a VPN connecting your small field sales team, or a major server that keeps 180 employees productive all day, our Zenith monitoring platform has you covered. Behind our sophisticated yet proven network monitoring software is a team of nearly 500 back office members that will make sure every potential issue building inside your enterprise will be addressed before it becomes a problem. Zenith Infotech presently services nearly 31,000 servers and 210,000 workstations around the globe, 24/7. We back it up with our own set of open tools and personal connectivity actions that reduce system failure impact to near zero. After 6 months you’ll wonder how you ever operated any other way.
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Consulting
Although there are truly some exceptions, almost all reviews of networks we support and install come at no cost, and are really nothing more than and extension of what we already know about your business processes and needs. Keeping a close relationship that goes well beyond the bits and bytes of your network allows us to direct and work forward looking solutions, without using words like “deliverables” and adding a $5,000 price tag to a report. With nearly 300 client sites under our support, and 28 years of focused consistent experience, we know the road to travel down and we will help you make the trip. Nothing fancy here.
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VoIP Services
Short of watching a Star Trek episode, nothing had delivered more confusion to the present marketplace than Voice Over IP services. Since there is clearly no doubt that delivery of voice via our huge data network infrastructure that is made up of carrier networks, the Internet, and our internal networks is happening, the only problem is the rush of every vendor and solution provider to grab a piece of the action. Usually this takes place at the expense of the client. Let Ferrum guide you through the tangled web of VoIP and deliver a solution that is high quality and affordable.
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Wireless/Mobile Devices
As quickly as you put your first mobile device into play you learned that getting the true feature sets to merge with your current e-mail messaging was not exactly a given. Issues with loss of sync, poor compatibility, lack of backup of mobile data, and dealing with the long hours of support time or at the vendors store fronts, makes you wonder if the benefits outweigh the cost. Let Ferrum show you what works, the mature products that can make your business productivity soar while profits flow. Experience, not products, is the answer here.
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Remote Connectivity
Whether it’s simply a remote RDP session from home or scores of your remote sales people working without issues day and night. Building out solutions with today’s tools, without the hardened and redundant pipes, will leave your business gasping for air, when the intermittent pipes or carrier failures occur. Getting remote connectivity is easy, keeping it running 24/7 is an art form.
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Email/Messaging
A day without email might as well not start. Do you really know how well your business is running on a daily basis? How much spam and slow mail is crippling your output? Email redundancy is likely the number one business requirements to bullet-proof your profit stream. Don’t believe me? Just have your staff answer a simple on-line survey of what productivity issues they see, and how email works for them.
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Web Development
Ferrum can provide you strong web development teams that are strongly marketing oriented. Delivery of revenue-building websites along with strong market building programs is the core of our partners' expertise.
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Internet/VPN/WAN
Since the first remote office used the Internet for remote connectivity, Ferrum has been bringing people and businesses together through Terminal services and Citrix thin-client solutions. Years of solid experience delivering successful solutions allows us to customize the best link solutions available today. Built on rock solid hardware and software, our link solutions are plug and play, and have the redundancy to keep you running.
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e-Com/Site Optimization
Our partners have the combined experience and know how to build great businesses by leveraging your web presence. Bringing the world to your doorsteps is the goal.
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Routing/Switching
Even the simplest network topologies are often crippled by poorly configured, bandwidth-hogging deployments. Even a caveman can get a network up. And that’s the danger. More than 75% of all installations are plagued by poor response time and slow traffic that typically kills productivity and forces clients to spend needless money on more powerful hardware, and higher speed links. Simple yes, but difficult to do RIGHT. But do you really have the option?
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Firewall Protection
Chance are very good that your perimeter deployment lacks the correct rules and provides less than optimum use of your Internet speed and private-line bandwidth. New, redundant edge firewalls ensure near 100% uptime on your email and Internet. Let us help you keep your business safe and secure.
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Voice/Data Services
The mix of services with almost endless names and promises has you shifting vendors and equipment on a periodic basis. Shopping price, losing performance and endless time on the phone trying to keep it all running is the typical result. Let us lead you through the maze; we’ve seen it, done it, lived it. We know the game. 28 years is a long enough time to learn who to believe, and who can deliver.
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IT Asset Management
How much of what you spend delivers a return? How much software licensing, high speed new hardware, and most of all bandwidth do you really need? What do you own? Where is it? Who has it? Why did you buy it? Let us tell you the answers and keep track of it. Your gold is worthless if you don’t know you have it.
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Security
Were do we start? Without a balanced approach of protecting what is needed, and apply good business sense to mitigate the risks, you can be spending a fortune in the wrong areas, led down a path by the huge and mostly misinformed vendors trying to “protect” you. A business view on security and how to balance the risk is our way of protecting our clients' key assets line. Simple approaches work best. Let us share best practices.
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Compliance
In an age of daily change, reaching the core needs within your sector is critical. Ferrum partners with specific vertical industry specialist to make sure our clients are protected and ahead of the curve where it really matters. From healthcare to financial sectors, we cut through the hype to deliver answers that protect you.
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Vendor Management
The typical business has hundreds of vendors and partners to deal with. With network vendors coming and going like the wind, investment of your time is lost when technology and companies move on. Let us do it for you. We represent hundreds of clients and deal with their vendors daily. Why spend hours trying to get answers on the phones, hunt product and pricing deals, when you can focus on your core business. Ferrum knows the markets. We live in them every day.
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Imaging /Storage
Without a doubt, the growth of storage-based options is staggering. Let us get the best product and service available, and use our experience to make sure you get the value you deserve in this out of control sector. Learning how to reduce data growth is more critical than just supply the almost endless need for more.
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Cabling/Installation
From small user add-ons to large 400 plus user sites, Ferrum will deliver and ensure the right cabling infrastructure and wireless topology. Through years of relationships with trusted vendors, and our own in-house cabling group, we can meet the demanding needs in real time. The delivery of a cabling plant that can be supported and managed easily is our guarantee.
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Technology Assessment
Strategic Technology Plan
Training and Education
Plan and Procedures
Enterprise Technology Services
Security Consulting

Testimonials

“Our Technical Account Manager has been VERY helpful, Always gets back to me in a timely matter and goes above and beyond normal support.”
– C. Kozell, Software Distribution Company

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