Would you drive your car without changing oil regularly or having scheduled
maintenance performed? Why then would you operate your computer systems without regular maintenance? Not performing regular and
proactive maintenance of your computer systems, be it desktops, servers, or network equipment, is a major cause of problems such as viruses,
spyware, slow-running machines and overall network downtime. The net result of this lack of preventative maintenance is productivity loss,
possible data loss as well as paying huge bills to get problems fixed. Ferrum's goal is to minimize IT problems you face - leading to lower
downtime, higher end user productivity and lower technical support costs.
Ferrum provides key essential IT services on a flat-rate subscription
basis for small and medium-sized businesses. We help you minimize the hidden costs of technology ownership and compliance, which are
considerable. We help organizations utilize the technology they have now and help look at new technologies that may increase productivity and
reduce compliance risks.
Leave the headaches to us! Allow us to minimize the daily hassles
involved with using and managing your technology, so you can get on with your business.
Whether you already have some technical expertise on staff or not, we
provide whatever expertise you need but don't have. Do you have staff to handle the day-to-day items – no problem! We’ll work with your
current team to handle monitoring and routine maintenance items so your current staff can get to the important on-site issues.
We view ourselves as an extension of your business. Our goals are
nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress
level.
That's why every customer engagement begins with a free technology
review with one of our technology consultants. It's the best way we get the "lay of the land" in addition to getting an on-going partnership
started.
The more we know about you, the more return you'll see from your investment with
us. |
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Ferrum provides a complete solution for supporting and managing the overall health of
each desktop or laptop computer in your organization. Ferrum’s PC management plans ensure your computers are functioning properly, protected,
and secure against ever increasing technology threats and disasters. Whether your computers are in your office, in the field, at remote
locations, they’re there to help you run more efficiently and Ferrum ensures that is possible around the clock.
Ferrum offers PC Management in four plans ranging from remote only support to full support, including on-site
and after hours support. No sure what plan you may need, no problem – give us a call today to discuss your how you run your business and we’ll
help you pick the plan to fit not only your technology needs, but you budget as well.
Prices Monthly Per Computer
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Unlimited Phone Support |
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Unlimited Remote Control Support |
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Microsoft Application Support |
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Emergency After Hours Support
(9pm-7am M-F, Sat/Sun)
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Handheld Support |
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Unlimited On-Site Support |
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Online Asset Management |

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Online Case Management |

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Online License Management |

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Automated Desktop Optimization & Management |

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Automated Spyware & Adware Removal |

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VPN Client Maintenance |
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Antivirus Software Management |
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Software Patch Management |
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Ferrum offers four Server Management plans including critical monitoring and
maintenance required on a regular basis. Have you asked yourself how much it would cost your organization if your server was down for even 15
minutes? We make sure your systems are up when you need them. All of our plans include 24/7 remote management. For servers requiring additional
levels of support, quarterly on-site maintenance and unlimited on-site support is available.
Prices Monthly Per Server
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Unlimited Phone Support |
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Unlimited Remote Control Support |
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Service Availability Monitoring |

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Emergency After Hours Support
(9pm-7am M-F, Sat/Sun)
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Unlimited On-Site Support |
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Microsoft Patch Management |

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Event Log Monitoring |

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Log File Maintenance |

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Drive Space Monitoring |

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Printer Setting Management |
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User Account Administration |
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File Sharing Permission Administration |
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Security Administration |
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Virus Definition & Prevention |
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Microsoft Exchange Maintenance & Administration |
Add $185 |
Backup Monitoring & Administration |
Add $185 |
Major Database / Critical Application |
Add $185 |
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Your computers and networks need regular care to perform at their optimal level. Ask
yourself how much a service outage on your network would cost your organization and can you afford to be down. As your IT Department, Ferrum's
Network Operations Center (NOC) securely monitors your computers and network health on a daily basis. Having this information allows us to
analyze and proactively maintain your network and provide guidance before trouble occurs - if we can prevent the unfortunate from happening, we
will. From the development of a disaster recovery plan to technology plans, Ferrum will ensure you have the right resources in place as your
small business grows.
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ISP Management |
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Router Management |
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Firewall Management |

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VPN Management |
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*Price per company. Each additional site is $99 per location. |
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Ferrum offers a comprehensive Backup & Disaster
Recovery solution for Windows 2000, 2003, and 2008 servers. This
reasonably priced service provides:
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Offsite, encrypted, compressed storage which ensures
data security and regulatory compliance
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Quick standby server using Virtualization Technology
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Flexible recovery options including Exchange e-mail
boxes
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Bare metal restores
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24/7/365 basic monitoring of server health to ensure
proper backups
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Restore down servers faster than ever
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Microsoft SQL 2000 and 2003 compatible
NAS Technology Makes The Difference!
The key component in Ferrum Backup & Disaster Recovery solution is our
Network Attached Storage (NAS) device. Having outstanding virtualization
capabilities, this device can be configured to function as a standby server in
about an hour. Our unique appliance also replaces management-intensive,
error-prone tape backups.

Features Include:
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Near Real-Time Backups – “Incremental Forever”
technology backs up recent data sets and lets you reconstruct data as it
stood at the end of 15-minute restoration points.
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Onsite Virtual Server – Our server virtualization
technology allows your servers and applications to be restored and rebooted
on the NAS device while your server is being repaired.
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Intuitive and Flexible Restoration – Incremental-based
backup allows recovery of multiple versions of files, folders, messages, and
mailboxes.
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A Complete Image – An image of all hard drive
partitions and data is generated and warehoused on the NAS device.
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Secure Remote Storage – The NAS device creates an
independent 256-bit encrypted tunnel and transmits the data to 2 secure
offsite datacenters outside the local region.
We offer a price package that is all inclusive. Costs are
bundled and include the NAS, Incremental Forever Methodology, file integrity
checks, secure data transmission, and remote storage. Get rid of your worries
and your liability by signing up with our Backup and Disaster Recovery plan
today. |
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| Testimonial |
| “We rely on our corporate web-based systems on a
daily basis. Even though corporate takes care of the agent web portal, we’re left to manage our
own office networks. We work all over and at all hours of the day and night. Whether in the office,
telecommuting from home or a hotel room, linked via wireless at a coffee shop, it doesn’t matter –
Ferrum is there making sure we’re always up. ” |
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- B. Smith, Farmers Insurance Agent |
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