Would you drive your car without changing oil regularly or having scheduled maintenance performed? Why then would you operate your computer systems without regular maintenance? Not performing regular and proactive maintenance of your computer systems, be it desktops, servers, or network equipment, is a major cause of problems such as viruses, spyware, slow-running machines and overall network downtime. The net result of this lack of preventative maintenance is productivity loss, possible data loss as well as paying huge bills to get problems fixed. Ferrum's goal is to minimize IT problems you face - leading to lower downtime, higher end user productivity and lower technical support costs.

Ferrum provides key essential IT services on a flat-rate subscription basis for small and medium-sized businesses. We help you minimize the hidden costs of technology ownership and compliance, which are considerable. We help organizations utilize the technology they have now and help look at new technologies that may increase productivity and reduce compliance risks.

Leave the headaches to us! Allow us to minimize the daily hassles involved with using and managing your technology, so you can get on with your business.

Whether you already have some technical expertise on staff or not, we provide whatever expertise you need but don't have. Do you have staff to handle the day-to-day items – no problem! We’ll work with your current team to handle monitoring and routine maintenance items so your current staff can get to the important on-site issues.

We view ourselves as an extension of your business. Our goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level.

That's why every customer engagement begins with a free technology review with one of our technology consultants. It's the best way we get the "lay of the land" in addition to getting an on-going partnership started.

The more we know about you, the more return you'll see from your investment with us.

Ferrum provides a complete solution for supporting and managing the overall health of each desktop or laptop computer in your organization. Ferrum’s PC management plans ensure your computers are functioning properly, protected, and secure against ever increasing technology threats and disasters. Whether your computers are in your office, in the field, at remote locations, they’re there to help you run more efficiently and Ferrum ensures that is possible around the clock.

Ferrum offers PC Management in three plans ranging from remote only support to full support, including on-site and after hours support. No sure what plan you may need, no problem – give us a call today to discuss your how you run your business and we’ll help you pick the plan to fit not only your technology needs, but you budget as well.

Ferrum offers three Server Management plans including critical monitoring and maintenance required on a regular basis. Have you asked yourself how much it would cost your organization if your server was down for even 15 minutes? We make sure your systems are up when you need them. All of our plans include 24/7 remote management. For servers requiring additional levels of support, quarterly on-site maintenance and unlimited on-site support is available.

Your computers and networks need regular care to perform at their optimal level. Ask yourself how much a service outage on your network would cost your organization and can you afford to be down. As your IT Department, Ferrum's Network Operations Center (NOC) securely monitors your computers and network health on a daily basis. Having this information allows us to analyze and proactively maintain your network and provide guidance before trouble occurs - if we can prevent the unfortunate from happening, we will. From the development of a disaster recovery plan to technology plans, Ferrum will ensure you have the right resources in place as your small business grows.

Tape Backup Fails To Protect Critical Data
Industry analysts estimate that 50% of tape backups fail to properly restore all company data. 77% of respondents to a recent Storage Magazine survey found failed tapes while testing their tape backup solution.

Whether the tape backup had a defective drive or media or the tape backup software was mis-configured or someone just forgot to load a new tape, failed restores are common. Most companies find that their tape backup solution was not able to restore all their critical information after a system failure, virus, human error or other disaster.

Eliminate Tapes. Eliminate Risk.
Now companies can eliminate the need to manage a daily tape backup process, eliminate the need to physically move tapes offsite and eliminate the business risk from unreliable tape backups.

Online Backup Service
Ferrum's Backup Service is a completely automated, professionally managed tapeless backup solution that continuously backs up server data, archives it in a secure, offsite data center and makes it immediately available for recovery 24 hours a day.

The Ferrum Service is a tapeless backup solution that allows you to focus on your business – not backup:

• No tapes to purchase, handle, catalog, or store.
• No backup staffing and scheduling.
• No driving tapes offsite.
• No rebuilding files from multiple tapes.
• No mechanical or environmentally-induced tape failures.
• No tape backup error messages to decipher.