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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Print Directly From Your Android Device

Tip of the Week: How to Print Directly From Your Android Device

Have you ever tried to print something from your smartphone? Yes, we know that sounds kind of absurd--but it’s certainly not impossible. In fact, it’s often easier to do this than sending yourself an email with the attachment, or accessing the files on your desktop. We’ll go over how you can print a document or picture from your Android smartphone so that you can make things just a little bit simpler.

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ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

A major vulnerability has been discovered that affects everyone that uses Wi-Fi. Key Reinstallation Attack, or KRACK, affects the core encryption protocol that most Wi-Fi users depend upon to shield their browsing from others, Wi-Fi Protected Access 2 (WPA2).

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10 Ingredients To A Winning UCC Strategy

10 Ingredients To A Winning UCC Strategy

There is one thing that superior customer service, employee satisfaction, and overall productivity have in common: Communication. It’s the backbone of any company’s structure. With so much technology developed to improve the way humans interact with one another, businesses have begun to use technology to achieve a level of customer satisfaction and understanding that has never been reached before.

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Data Security Must Be a Priority for Your Organization

Data Security Must Be a Priority for Your Organization

After 143 million people had their personal information put at risk in the Equifax data breach, it comes as no surprise that data security is an even hotter topic than usual. As much as you’d like to think that a breach like that would never happen to your business, this is an unrealistic hope that won’t do you any good if the threat of a data breach does come around. It is much better to be prepared.

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Tip of the Week: Know Exactly How Far It Is from Point A To Point B With Google Maps

Tip of the Week: Know Exactly How Far It Is from Point A To Point B With Google Maps

Who needs a GPS device when you have all that you need, right in your pocket? We’re talking, of course, about your smartphone. Whether you have an Android device or an iPhone, Google Maps can make for a great alternative, and it sure beats trying to use an atlas. You can use Google Maps to chart the distance between any target destinations and your current location. You can even use it to get the total distance for an upcoming vacation.

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How To Spot A SMiShing Attempt

How To Spot A SMiShing Attempt

Phishing--it’s a threat that tells a tantalizing lie to entrap its target, and one that you’ve likely heard of before. However, as technology has advanced, so have the opportunities that cybercriminals have to leverage phishing attempts. Smartphones, for instance, make it so that you must be aware and on the lookout for SMiShing scams.

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Equifax Freeze PINs Aren’t As Secure As They Could Be

Equifax Freeze PINs Aren’t As Secure As They Could Be

The Equifax data breach has been a considerable issue for countless individuals, exposing sensitive information that could lead to identity theft and so much more. In response to this breach, some experts are recommending that consumers go as far as freezing their credit lines because of the potential for breaches. Well, it all comes down to a PIN--something that can be easily guessed by a hacker under the right circumstances.

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Data Backup is Much More Complicated Than It Seems

Data Backup is Much More Complicated Than It Seems

You must consider a series of worst-case scenarios if you want to protect your business in the long run. While various factors such as physical security, employee training, and network security can help you mitigate the majority of issues you face, what happens when each of these efforts fails? You know what they say--prepare for the worst and you’ll never be surprised by a data loss event again.

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Tip of the Week: 5 Reminders To Protect You Against Ransomware

Tip of the Week: 5 Reminders To Protect You Against Ransomware

The Internet is a vast place filled to the brim with threats, especially for businesses that need to preserve the integrity of their infrastructure and keep critical data safe. The Cisco 2017 Annual Cybersecurity Report states that ransomware is growing at a yearly rate of 350%, which is a considerable number to say the least. Here are five tips that can help you keep your business safe from ransomware infections.

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Where Does Deleted Data Go?

Where Does Deleted Data Go?

Have you deleted a file and immediately regretted it? Well that may be easy enough to get the file back. What if your intention was to make that file disappear for good? Then you have to understand that the way many operating systems handle the deletion of files may present problems for you.

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