Ferrum Technology Services Blog
Communications are important for small businesses, but how much do you pay attention to your telephone system? While it might have been useful in the past, chances are your team members and clients are communicating with you in different ways, rendering your telephone system, more or less, obsolete—at least the traditional telephone systems, anyway.
Compared to other options like Voice over Internet Protocol, or VoIP, traditional telephone solutions are simply outdated in nature and scope. Let’s go over what you need to know about VoIP.
Mobile devices have cemented themselves in day-to-day life, so much so that people feel uncomfortable when they don’t know where their smartphone is or if they don’t have it on their person. Furthermore, devices can keep track of your location; this goes for the applications on your device, as well. How do you keep track of which devices have these privileges, and what do you do to manage them?
Ever since the pandemic, there has been an increased focus on mental health and well-being in the workplace. This has led many business owners to consider how they can improve their employees’ relationships with not just each other, but all of the other important people in their lives. As it turns out, remote work can be a major facilitator in this effort.
By default, when you download a file from the Internet, it will go to your Downloads folder, unless you specify for them to go elsewhere. While this is certainly a fine place for your downloaded files to wind up—at least for the short term—what if you wanted to change the default file location for your downloaded files? This is what today’s blog is all about: how you can change the downloaded file location for your Google Chrome web browser.
Most people will spend about one-third of their lives at work. Naturally, this large amount of time spent away from home can lead to a lot of stress. Emotions can overwhelm your employees and lead them to experience negative side effects that could impact their physical and mental health. Let’s examine some ways you can minimize the workday stressors that your employees may suffer from.
If you’ve spent any amount of time around us, you’ve probably had the importance of data backup and disaster recovery preparation preached to you—probably more than once. However, as closely associated as the two are, they are not the same. Let’s explore the critical differences between these two processes so you can be fully prepared to attend to both.
Your business’ operations and performance will vary depending on how you choose to invest your IT resources and budget. If you see marked improvements over the years, then you are doing something right. If things remain the same, however, perhaps you could benefit from a different approach to your technology investments. Let’s examine the subtle art of IT investment and how you should approach it.
Imagine your business becomes the target of a ransomware attack. The situation is dire, and you need access to your data. You decide to pay the ransom, even though all security professionals advocate for the opposite. The worst is behind you, you think. This is unfortunately not the case; there are countless other costs that ransomware can bring to the table, and none of them are good. Let’s examine the true cost of ransomware beyond just the ransom.
Collaboration is key in the business world, but it’s not always as easy or as simple as it might seem at first glance. Naturally, when you try to get people to work together, you add even more moving parts to the puzzle, and if you aren’t careful, you can accidentally influence your bottom line, and not in a good way. Here are three helpful tips you can implement for better collaboration strategies.
Business technology is far from the easiest thing to manage, and it’s mostly because managing technology is not the sole focus of companies (unless you’re us, of course). If you can’t overcome your IT challenges, your business could be held back needlessly. Let’s go over some of the common issues your organization might face with regards to technology management and maintenance.
Phishing is a serious matter, so serious that it is responsible for a quarter of all data breaches. Therefore, you need to consider it a threat to your business, whether you think these attacks are obvious or not. Phishing is a popular tool in the hacker’s arsenal, so you should be prepared to address it with your staff to preserve your business’ future.
It’s no shock that business executives are already busy enough, but you need to add “knowing more about your IT infrastructure” to that list if you haven’t already done so. It’s critical that you are on the same page as your IT staff, and this relationship will fuel productive relations with both your technology and the staff utilizing it.
Businesses today need to have a robust and secure wireless network, but building one isn’t always that easy. Since there are a lot of machines that use your business’ Wi-Fi—from core machines that are essential to your business’ productivity, to IoT devices that your employees or customers bring onto the network—it is important to understand how best to structure your wireless networks to meet the demands that are put on them.
Sometimes security breaches and hacking attacks come from the most unlikely of sources, even going so far as to utilize trusted applications to infect an endpoint or network. This is the case with a new phishing attack which uses the Calculator application that comes built-in with Windows in a very creative way. This is just one example of how hackers have been forced to innovate to combat the increasingly secure systems which businesses and users rely on today, and it should be a testament as to why you can never be too careful.
We live in a time where technology management is confusing, and it’s mostly because every business has different strengths, needs, and budgets to work around. What works for one small business won’t work for another, and what works for a large enterprise certainly won’t do the trick for a small business. How do you cut through all the noise and get the technology assistance your business needs? The answer: managed IT services.
Customer relationship management software, or CRM tools, are not just for use by large corporations with a large workforce. They can be used by small businesses, too, and there are several benefits for an SMB to use one. Here are some of the many benefits you can expect to receive from using a CRM for your organization.