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Ferrum Technology Services blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Explaining the Difference Between HIPAA and HITRUST

Explaining the Difference Between HIPAA and HITRUST

Some industries have specific standards that must be met regarding data security and privacy. For healthcare and its related industries, you have HIPAA, the Health Insurance Portability and Accountability Act, which protects the privacy of patient records and requires that organizations maintain them in a specific fashion. To make this a bit easier is HITRUST, the Health Information Trust Alliance. How are these two intertwined and how do they make the privacy regulations in the United States easier to understand?

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Make Cybersecurity a Culture Within Your Organization

Make Cybersecurity a Culture Within Your Organization

Unfortunate as it might be, one single solution is not going to eliminate any and all of your cybersecurity woes. That said, there are plenty of ways that you can mitigate the majority of threats and minimize their chances of success. One of the best ways is to construct a culture of cybersecurity awareness within your organization that encompasses all employees, including upper-level management and the C-suite. Here are 11 ways that you can build up an enduring culture of cybersecurity awareness for your business.

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A Few Ways Unpatched Software Can Hamper Your Business

A Few Ways Unpatched Software Can Hamper Your Business

Anyone who uses a computer regularly knows that software can be finicky. Developers continuously update their software to account for changes in security threats and to add new features. For the small business, integrating and developing software can be useful, but it can also be one of the most problematic issues you can face; and, oftentimes it can often go under the radar. Let’s look at a few ways that old software bugs can cause problems for your business.

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New Patent Suggests Microsoft is Working on Wellness Technology for Its Apps

New Patent Suggests Microsoft is Working on Wellness Technology for Its Apps

The workplace can be a stressful place, and studies have been done on this increase, as well as what can be done to mitigate the damage. To combat this increase, Microsoft has filed a patent that suggests new ways to resolve workplace stress might be in development in the near future. But is this technology actually necessary for identifying when you are stressed?

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Tip of the Week: How to Identify and Address Workplace Distractions

Tip of the Week: How to Identify and Address Workplace Distractions

Technology might be a great tool to enhance productivity, but we need everyone to understand that it can only do so much for an unproductive user. It’s not uncommon for users to bounce back and forth between tasks, and this can lead to unfortunate bouts of unproductive behavior. Let’s discuss some ways that you can help your team overcome these obstacles.

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Explore Opportunities with Different Blockchain Varieties

Explore Opportunities with Different Blockchain Varieties

With Bitcoin picking up steam, the technology that fuels it, the blockchain, is being explored as an opportunity for many businesses out there. Let’s take a look at what some of the benefits and shortcomings of this technology are, as well as how they are commonly used.

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Automation Can Spell Panic for Employees, But Also Relief Under the Right Circumstances

Automation Can Spell Panic for Employees, But Also Relief Under the Right Circumstances

Automation technology has many workers concerned about the future of their jobs. Computers are one of the many technologies that grow exponentially more powerful with every passing year, and these improvements lead to innovations that can save businesses tons of time and capital, but when applied to automation, does this come at the cost of jobs? Let’s see why workers in certain industries might be concerned about automation, as well as whether or not their concerns are warranted.

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Productivity Apps Are Here to Stay

Productivity Apps Are Here to Stay

To stay competitive, businesses need to leverage any tools they can to optimize productivity. This includes what is often marketed as productivity software. Unfortunately, shopping for these tools can often lead you down the same rabbit hole, looking at the same products over and over, trying to determine which one is the best bang for your buck. Here are some pointers for finding the best productivity apps for your organization’s needs.

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A Company’s Cybersecurity Culture Starts from the Top

A Company’s Cybersecurity Culture Starts from the Top

There are countless aspects of running a business that demand your attention on a daily basis, but one of the most important that can often go by the wayside is cybersecurity. No matter the size of your business, cybersecurity can make all the difference in preserving your organization’s future. While we recommend implementing technology solutions to make cybersecurity easier to manage, without an established culture of cybersecurity, your business will remain at risk regardless of the measure you take to protect it.

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Demystifying Blockchain Technology

Demystifying Blockchain Technology

Cryptocurrencies--especially those that have recently surged into relevance--rely on blockchain technology, but what many people do not know is that blockchain is far more than a way to exchange digital currencies. In fact, cryptocurrency was just the beginning. Let’s take a look at the other practical uses for blockchain technology, including what it is and how it can help businesses.

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Tip of the Week: Avoid Buying Into These Common Smartphone Battery Life Myths

Tip of the Week: Avoid Buying Into These Common Smartphone Battery Life Myths

Nothing says “panic mode” quite like a dying smartphone. To avoid falling into this predicament, many users keep their phones plugged in to keep the battery topped off. A common saying is that this practice is actually bad for battery life, but how much truth is there in this statement? Let’s take a deeper dive and see if we can separate the fact from fiction, as well as what factors do influence your smartphone’s battery life.

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Have Circumstances Changed Parents’ Views on Remote Work?

Have Circumstances Changed Parents’ Views on Remote Work?

Remote work has thrown a wrench into the operations of countless businesses around the world, some more than others. While some employees have been able to adapt and make the most of the circumstances, workers with children at home might find themselves questioning their line of work or considering a change in careers.

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Semiconductor Shortage Wreaking Havoc with Supply Chains

Semiconductor Shortage Wreaking Havoc with Supply Chains

Technology supply chains have been world-renowned for being some of the most dynamic and strongest for over a decade. Currently, companies are having problems procuring computers and networking equipment because of a global shortage of computer chips. Let’s take a look at the issue in today’s blog. 

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Tip of the Week: Managing Turnover

Tip of the Week: Managing Turnover

A lot of people have wanted to do their jobs from home for a very long time. It took a global pandemic to make it happen, but over the past year, millions of people have successfully navigated remote work from the comfort of their homes. The reality of it was a lot different than what most of them expected, however. Some organizations are simply better at managing their remote workers and this, and other factors, have led to some significant turnover at some companies. Let’s take a look at the reasons for this and give you a couple of tips that will help you retain your remote workers.

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Cyberattacks are Happening Faster with Less Time for Early Detection

Cyberattacks are Happening Faster with Less Time for Early Detection

In what sounds like a positive shift, cybersecurity experts have announced their research has found that cyberattacks are spending less time on the networks they infiltrate. Unfortunately, this isn’t such a clear-cut positive. Today, we’ll discuss “dwell time” and how less of it is a problem. 

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The FCC is Using an App to Fix Internet Inequality

The FCC is Using an App to Fix Internet Inequality

Connectivity to high-speed, broadband Internet has quickly transitioned from a convenient luxury to a practical need for personal life and business alike. Considering this, it seems amazing that Internet access isn’t nearly as equally distributed as the need for it is. However, the Federal Communications Commission is calling on the public to help them change that by downloading an application that they first released in 2013: FCC Speed Test.

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Tip of the Week: Understanding Your 2FA Options

Tip of the Week: Understanding Your 2FA Options

Regardless of how airtight your organization’s password policies are, relying on passwords as your exclusive security measure just isn’t enough to resist some of today’s threats. This is why we—along with most other industry and security experts—recommend that two-factor authentication (2FA) be put into place. Let’s review some of the options available for your 2FA, and the added security it can introduce, for this week’s tip.

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Massively Key Benefits of Managed IT

Massively Key Benefits of Managed IT

Most businesses that have chosen to use managed IT services have found that their technology works better than it did before partnering with their provider. It’s not just a group of people sitting around fixing computers, however, there are some real strategies in place to allow for this to happen. Today we’ll give you a brief overview of the services we offer. 

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Have You Considered Hosted VoIP as a Practical Solution?

Have You Considered Hosted VoIP as a Practical Solution?

Many businesses experience a similar scenario when dealing with their telephony—one where an extremely expensive solution limits their capabilities… unless, of course, they are willing to fork over more of their available budget. VoIP, or Voice over Internet Protocol, is another option that can help fix both issues at once. Let’s take a few moments to review how VoIP does this, and what this can do for your business. 

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Technology is Changing the Way We Look at Productivity

Technology is Changing the Way We Look at Productivity

The concept of productivity isn’t what it used to be. It has evolved significantly over time. In fact, it wasn’t until the late 16th century, where subsistence living was less frequent, where the term started to mean what we know it to mean today. Today, we’ll take a look at how the modern definition of productivity came about.

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