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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Quickly Split Text Between Columns in Microsoft Excel

Tip of the Week: Quickly Split Text Between Columns in Microsoft Excel

Microsoft Excel is a handy tool to help businesses keep their data organized… provided it has been used accurately and to its full potential. However, it isn’t uncommon for some people to cram all the information of a record into a single cell and limit the value that Excel has to offer. Once this goes on long enough, it can feel like there’s no fixing it.

Let’s go over how you can, in fact, fix it.

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Inside the Database Management System

Inside the Database Management System

The significance of databases for the average business is extremely important. They are an indispensable tool for seamless operations. Without an efficient database management system (DBMS), your business will not operate optimally. This month, we aim to describe the intricacies of DBMS and its pivotal role in enhancing your business.

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Different Size Businesses Need Different CRMs

Different Size Businesses Need Different CRMs

Establishing and nurturing positive customer relationships stands as important for any business. A vital tool in achieving this goal is the implementation of a customer relationship management (CRM) platform. While many CRMs share common features, some offer more advanced capabilities at a higher cost. This month, we will explore the suitable CRM options for businesses at different levels.

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iOS 17 Has a Lot of Interesting New Features to Explore

iOS 17 Has a Lot of Interesting New Features to Explore

Generally speaking, each new iteration of any given operating system will offer some enhancements and improvements to the user’s experience, often via new features. iOS 17, the latest version of Apple’s mobile operating system, is no exception. Let’s go over some of these new features now.

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You’ll Be Surprised at the Art That Has Been Made Using Excel

You’ll Be Surprised at the Art That Has Been Made Using Excel

Defining art can be a challenging task, particularly in light of the constantly evolving techniques and mediums. At its core, art can be succinctly described as the creative expression of an individual using some form of medium.

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Research by Mozilla Shows Today’s Cars are Terrible, in Terms of Privacy

Research by Mozilla Shows Today’s Cars are Terrible, in Terms of Privacy

Today’s cars, trucks, and sport utility vehicles are packed with features, many of which heavily lean on technology in order to operate. While these new vehicles and all their new capabilities are certainly appealing to today’s consumer, it needs to be said that one key aspect of technology has not been improved as these vehicles have been innovated upon.

That one key aspect? Security.

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You Need to Routinely Patch and Update Business Software

You Need to Routinely Patch and Update Business Software

In today's fast-paced digital world, where technology plays a central role in our personal and professional lives, keeping our software up to date is more crucial than ever. Here, we will explore why it is important to patch and update your software regularly. From enhanced security to improved performance, there are numerous benefits that come with staying on top of software updates.

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Four Ways to Improve Your Business’ Scalability

Four Ways to Improve Your Business’ Scalability

Expanding your business' technological infrastructure is a pivotal step toward achieving sustainable growth. With the right strategies and tools at your disposal, you can effectively fine-tune your operations and boost productivity. Let's delve into essential approaches and considerations when it comes to the technology-driven expansion of your business.

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Mobile Tools are Completely Changing Business

Mobile Tools are Completely Changing Business

You always read that “business has changed”. This is true because society has changed; and technology supports this new normal. More people use their mobile devices for a majority of their communication, their browsing, and a lot more, and it is changing the way business is conducted; it’s just not always easy to separate work use from personal usage. Let’s take a look at some of the ways mobility has changed the way people approach work, and how that shift in perspective has changed business.

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Tip of the Week: Customize the Size of Your Desktop Icons

Tip of the Week: Customize the Size of Your Desktop Icons

Your desktop can often become cluttered with files and programs while you’re going about your workday, and those files and programs will all have desktop icons associated with them. It’s a good practice to clean it up from time to time, but you can get immediate relief from the clutter by adjusting the size of the icons.

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Common Image Types and How They Are Used

Common Image Types and How They Are Used

You will find dozens of different file formats on your computer, but for images, you may not know how to tell the difference. In order to know how an image is used, you need to understand what type of file it is. This month, we’ll go through some of the different types of images and what people use them for. 

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Meet VoIP, the Better Option for Your Business Telephone Needs

Meet VoIP, the Better Option for Your Business Telephone Needs

Communications are critical for a business’ success, which makes it only make sense to utilize the best options available for them. Today, we’re examining an option for your telephony to see if it would make a good fit…Voice over Internet Protocol, or VoIP.

Spoiler alert: it almost certainly will.

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Apple Devices Have a Significant Vulnerability (So Here’s How to Fix It)

Apple Devices Have a Significant Vulnerability (So Here’s How to Fix It)

Do you remember the “Hello, I’m a Mac, and I’m a PC” commercials that aired from 2006 to 2009? These ads, which featured actors Justin Long and John Hodgeman as Mac and PC, respectively, were put out by Apple to promote their line of computers, highlighting the advantages that Macs had over the PC. One advantage the ads referenced repeatedly was the idea that Macs “don’t get viruses,” something that research conducted by Elastic Security Labs has disproved beyond any doubt.

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Tip of the Week: How to Copy Excel Data

Tip of the Week: How to Copy Excel Data

So, you’ve spent a ton of time and energy transcribing data into Microsoft Excel, only to find out that you need this same data elsewhere in your spreadsheets, too. Bit of a bummer, unless you know how to accurately and easily copy all of this data. Let’s go over how you can do so.

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Are the Apps You Get From the App Stores Secure?

Are the Apps You Get From the App Stores Secure?

The smartphone app ecosystems today are extraordinarily vast. The Google Play store has over 3.5 million apps available, while the Apple App store has over 1.6 million apps. The question becomes, with so many different applications available on these platforms, how can you be so sure that the apps you are downloading to your mobile device are secure? Let’s take a look at mobile app store security and why it’s become more than just a security issue. 

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Some Microsoft Tools will Soon Feature AI Capabilities

Some Microsoft Tools will Soon Feature AI Capabilities

Artificial intelligence has become a popular topic to discuss in the business world, and like just about any current technology trend, you know Microsoft has to hop on the bandwagon with its own solution. Microsoft’s new AI-powered image generation tools will be integrated into many of their applications moving forward.

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No Code Tools Are Making Development Easier

No Code Tools Are Making Development Easier

It’s often the case that the demand for new software outstrips the stock of available coders, a trend that has led to many businesses looking to adopt what are called “no code” tools to help them build the software they need. Let’s take a look at these no code tools and how they can help businesses stay ahead of the game.

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A Windows Vulnerability found in your Calculator? Here’s What You Should Know

A Windows Vulnerability found in your Calculator? Here’s What You Should Know

Sometimes security breaches and hacking attacks come from the most unlikely of sources, even going so far as to utilize trusted applications to infect an endpoint or network. This is the case with a new phishing attack which uses the Calculator application that comes built-in with Windows in a very creative way. This is just one example of how hackers have been forced to innovate to combat the increasingly secure systems which businesses and users rely on today, and it should be a testament as to why you can never be too careful.

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Tip of the Week: Manage Your Android App Permissions

Tip of the Week: Manage Your Android App Permissions

Mobile devices are crucial to the productivity and success of modern businesses, but they bring with them countless opportunities for security risks and issues. To combat this, you need to be cognizant of these risks and manage the permissions of your applications. Let’s discuss how you can manage the permissions you grant applications on your Android smartphone.

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Microsoft 365’s Core Tools are What You Remember from Office 365

Microsoft 365’s Core Tools are What You Remember from Office 365

The modern business requires many different types of tools to be successful and productive throughout the workday, but one of the most notable is the productivity suite. They are incredible solutions that give organizations access to several different applications that perform various functions for companies.

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