Ferrum Technology Services Blog

Customer relationship management software, or CRM tools, are not just for use by large corporations with a large workforce. They can be used by small businesses, too, and there are several benefits for an SMB to use one. Here are some of the many benefits you can expect to receive from using a CRM for your organization.

Virtualizing your business’ software is pretty much just keeping it in an online environment, as compared to your own network infrastructure. This means that it lives in the cloud, delivered to you through the Internet. This approach has proved fortuitous for a great many businesses, so it only stands to reason that virtualizing hardware is a reasonable next step.

How has your business responded to the pandemic? Were you one of the companies who struggled to make remote operations a reality, and if so, are you currently one of the companies resistant to allowing for remote work moving forward? Make no mistake, remote policies are something which your business should be prepared to address, be it in the form of a hybrid workplace or a fully remote one. Let’s explore your options.

If nothing else is certain, then you can bet that the need to improve circumstances or processes gives birth to innovations of all types. Technology has proven this time and again, as new solutions have emerged to solve previously unsolvable issues and challenges not only in the workplace, but in society as a whole. Let’s examine how economic difficulty has driven innovation, specifically in the technology sector.

Managers and employees might work for the same company, but the reality is that their responsibilities and experiences are two very different things. When you promote someone new to management, or if you join their ranks for yourself, you’ll have to keep certain practices in mind. Let’s go over some of these practices and how IT can ease some of the burden.

Remote circumstances have forced businesses to ask themselves some hard questions, specifically in regards to network security and cybersecurity. We all know that it’s important, but a zero-trust model takes things to a whole other level. Let’s take a look at this concept and why it might be just the model you need to guarantee maximum security for your company.

News flash: the workplace is somewhere work needs to get done. Unfortunately, it’s not always as easy as this. There are plenty of factors that can influence an employee’s productivity. You can make things easier for them by creating a productive environment. Here’s how you might go about doing so.

For many companies, their first experiences with modern collaboration tools came about as a result of the unfortunate circumstances surrounding the COVID-19 pandemic. Some were forced to go entirely remote, while others completely halted operations for an indefinite period of time. While collaboration tools are designed to bring people together, it might come at a cost.

It doesn’t take a genius to understand the importance of IT maintenance and management, but it’s often easier said than done to make sure it happens properly. A new survey from Gartner suggests that this might get even more challenging, as IT employees are increasingly more likely to leave their place of work than other, non-IT employees.

We work with a lot of businesses, but one in particular may surprise you. Let’s talk about how our services made a certain organization’s critical processes a lot easier to manage during their busiest time of year:

There is a lot to say about having the right IT, but at some point, you have to ask if you are receiving diminishing returns on your investments. Implementing too much technology can be a very real problem, especially in terms of the software you choose to implement. Let’s take a look at some of the warning signs and see what you can do about them.