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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Remote IT Can Dramatically Improve Your Business’s Functionality

Remote IT Can Dramatically Improve Your Business’s Functionality

The same business technology that worked wonders over twenty years ago is much different from the current state of office technology. Businesses could get away without a complex network infrastructure, but that’s sadly no longer the case. With multiple servers and workstations to manage, the typical small business network has more maintenance on its hands than ever before. What’s the best way to approach this maintenance?

If your small business has an in-house IT department, you’re one of the lucky few. Often times, small businesses don’t have the budget or the assets to dedicate toward an IT department. Plus, if they do, it’s likely that they don’t have time to get to every single task that’s asked of them. They probably have their hands full with assisting employees with computer troubles, often forsaking critical maintenance and updates in order to keep operations working in the moment--and you can forget about making improvements to your infrastructure in the near future, as they have more than enough responsibilities as-is.

By working with a managed service provider, you can augment the capabilities of any current in-house IT department you have. Trusted technology professionals like managed service providers can do everything from set up an email server to maintaining your whole IT infrastructure. If you need help with technology, a managed service provider can be a viable alternative to hiring a full in-house IT department.

One of the best ways you can use managed IT is for remote support. Your employees probably have a lot of questions that need to be answered--especially when it comes to how to use their newfangled technology solutions. Having a dedicated help desk that can be reached out to at any moment is a great way to use the help of a remote IT provider.

It’s reasons like this that Ferrum Technology Services wants to help small businesses in your area. Our list of managed IT services takes a firm, preventative stance on managed technology maintenance. We can help you keep operations running smoothly through the use of network security, data backup, disaster recovery, email management, and just about any other technology service possible--specifically to help your business focus on what matters most.

After all, you started your business for a reason, and it certainly wasn’t to spend all of your time on keeping your technology solutions working properly. In fact, most IT maintenance can be performed without being on-site at all. This is just one of the ways we can provide value for your organization. Ferrum Technology Services can remote into your devices and administer patches and security updates, as well as address any major or minor problems that make themselves felt on your network. We do this so that you can focus on other, more important things within your organization.

How can your business leverage remote IT services? To learn more, reach out to us at 847-697-3282.

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Thursday, 22 February 2018

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