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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Mellow Out When Things Aren’t Going Your Way

Tip of the Week: Mellow Out When Things Aren’t Going Your Way

There is a lot made of the importance of productivity when it comes to running a business. Of course, without a consistent output, revenue growth is impossible. As a result, many workers expect the same kind of effort that they give. When they don’t see that effort, tensions can get high and they can get stressed out pretty easily. Today, we will go through a couple of tips that will help you maintain composure when your job delivers more stress than you’d like. 

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Your Productivity is Tied to How Happy Your Team Is

Your Productivity is Tied to How Happy Your Team Is

The best thing you can do for your employees is provide a good work experience, but what do we mean when we say this? In essence, you spend a lot of time trying to find the best fit for your organization, so you want to invest a solid amount of effort into making sure they stick around. This goes beyond compensation; you should consider the following for your business’ work experience.

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Unnecessary Meetings are a More Serious Problem Than You’d Think

Unnecessary Meetings are a More Serious Problem Than You’d Think

Anyone who has spent a considerable amount of time in a professional occupation knows that meetings come with the territory. After all, running a business requires a lot of coordination, communication, and teamwork, and meetings are opportunities for employees to gather and discuss important business-related ideas. However, the amount of time wasted and misused on unnecessary meetings is a topic of concern.

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What is Downtime Costing You?

What is Downtime Costing You?

Business owners try to avoid downtime like the plague, but it’s often a challenge to do so. The impact of downtime can be devastating for even the most stable business, and this is even more so the case when you bring profits and bottom lines into view. We’ll take a look at how you can calculate the cost of a downtime event.

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Keys to Boosting Your Staff’s Morale

Keys to Boosting Your Staff’s Morale

No matter how dedicated some of your employees might be, you will always have the others who are simply in it for the paycheck rather than a desire to be personally connected to the business. If there is too much of a disconnect between the way you see the business and the way your employees see the business, morale and productivity could take a drop.

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4 Tips to Apply to Your Video Conferencing

4 Tips to Apply to Your Video Conferencing

Video conferencing is an essential communication tool for modern businesses and their team members. As such, we wanted to share some tips that can help everyone involved, from the conferencing veteran to the remote work newbie. Here are four.

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Enhance Your Business with New Technology

Enhance Your Business with New Technology

Your business’ operations and performance will vary depending on how you choose to invest your IT resources and budget. If you see marked improvements over the years, then you are doing something right. If things remain the same, however, perhaps you could benefit from a different approach to your technology investments. Let’s examine the subtle art of IT investment and how you should approach it.

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Lean Into Your Collaborative Efforts

Lean Into Your Collaborative Efforts

Collaboration is key in the business world, but it’s not always as easy or as simple as it might seem at first glance. Naturally, when you try to get people to work together, you add even more moving parts to the puzzle, and if you aren’t careful, you can accidentally influence your bottom line, and not in a good way. Here are three helpful tips you can implement for better collaboration strategies.

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Getting a Solid ROI from Technology Takes Careful Planning

Getting a Solid ROI from Technology Takes Careful Planning

When was the last time you made a major purchase? Sometimes spending a ton of money on a big-budget item can seem exciting at first, but then the excitement fades over time, and you eventually start to ask why you even made the purchase in the first place. This is sometimes what happens when companies purchase technology solutions, and it occurs more often than you might expect.

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A Good CRM Is Vital for Your Business

A Good CRM Is Vital for Your Business

Customer relationship management software, or CRM tools, are not just for use by large corporations with a large workforce. They can be used by small businesses, too, and there are several benefits for an SMB to use one. Here are some of the many benefits you can expect to receive from using a CRM for your organization.

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Mobile Productivity Is Important for Today’s Business

Mobile Productivity Is Important for Today’s Business

Just about everyone has a smartphone these days, but it takes a little know-how and self-awareness to use it in a productive way. Instead of your smartphone turning into a time-wasting device, you can use it to get more work done and reduce your stress levels in the workplace. Here are three helpful tips you can implement to use your smartphone in a better, more productive way.

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Microsoft 365’s Core Tools are What You Remember from Office 365

Microsoft 365’s Core Tools are What You Remember from Office 365

The modern business requires many different types of tools to be successful and productive throughout the workday, but one of the most notable is the productivity suite. They are incredible solutions that give organizations access to several different applications that perform various functions for companies.

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In-House, Remote, or Hybrid? What’s the Future for Your Business?

In-House, Remote, or Hybrid? What’s the Future for Your Business?

How has your business responded to the pandemic? Were you one of the companies who struggled to make remote operations a reality, and if so, are you currently one of the companies resistant to allowing for remote work moving forward? Make no mistake, remote policies are something which your business should be prepared to address, be it in the form of a hybrid workplace or a fully remote one. Let’s explore your options.

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Save Time and Money with Workflow Automation

Save Time and Money with Workflow Automation

How often do your employees find themselves stuck in repetitive task loops that not only kill their productivity, but also their motivation? Depending on the task at hand, it might be more often than you, and especially more often than they, would prefer. Workflow automation solutions provide a remedy to this challenge by taking some of the frustration and repetitiveness out of the equation and relying on technology to ensure things get done without a hitch.

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Focus on Building Your Remote Management for the Best Hybrid Experience

Focus on Building Your Remote Management for the Best Hybrid Experience

It doesn’t really matter what your stance is on remote work, as it has become quite clear that it is one of the aspects left over from the ongoing pandemic that is unlikely to go anywhere anytime soon. Despite these new developments, however, employers are still demanding that employees return to the office, a prospect which some do not take kindly to. How can you ask your employees to return to the office while also making it worth their while to do so?

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The Benefits that Managed Services Provide are Something to Consider

The Benefits that Managed Services Provide are Something to Consider

Do you have technology problems with your business? If so, you’re not alone; countless small businesses all over struggle with maintaining their technology, and it’s not due to any fault of their own. If anything, it’s a combination of limited resources and limited time. How does working with a managed service provider help to mitigate both of these problems? Well, let’s find out!

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Equipping Your Workplace for Productivity

Equipping Your Workplace for Productivity

News flash: the workplace is somewhere work needs to get done. Unfortunately, it’s not always as easy as this. There are plenty of factors that can influence an employee’s productivity. You can make things easier for them by creating a productive environment. Here’s how you might go about doing so.

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Smart Technology Purchases Have a Smart Strategy to Them

Smart Technology Purchases Have a Smart Strategy to Them

There are plenty of companies out there making technology investments, and chances are you are ready to take the plunge yourself by investing in the appropriate business technology solutions to take your company to the next level. However, we want to caution you to only invest in the right technologies, those that push your business forward. Here are some tips you can use to make sure you are keeping this strategy at the top of your mind.

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Software is Pushing Employee Collaboration to New Levels

Software is Pushing Employee Collaboration to New Levels

Today, collaboration software’s use is widespread, no doubt as a result of the COVID-19 pandemic forcing the hands of businesses everywhere to implement them while operations were still remote. However, now that many workers are returning to the office environment, businesses are finding that these collaboration platforms still offer immense value. What features can you look for and expect from your collaboration platforms?

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Automation Most Small Businesses Can Use

Automation Most Small Businesses Can Use

Automation is a great tool for businesses of all types, even smaller organizations that might have limited access to tools and resources. Through the use of time-saving automation solutions, even a small business can empower employees to save time and focus on other aspects of their duties by automating specific tasks and processes. Here are five ways small businesses can use automation to make operations just a little easier.

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