What Our Clients Say

Our Technical Account Manager has been VERY helpful, Always gets back to me in a timely matter and goes above and beyond normal support.

My heros!

Ferrum’s team is part of my company’s family – they know what’s best for my business now and for the future. All I have to do is pick up the phone and I know they’re here to help me with whatever I need. Our systems used to go down constantly before Ferrum came in. Now, thanks to Ferrum, we receive a monthly report showing us we made the right investment – increased up time and no more days of staff sitting around drinking coffee because our systems were off-line. They usually know about a problem and have it fixed before we even notice a blip – who can argue with that!

One word comes to mind when describing Ferrum’s team – excellent! I’ve never worked with a more professional IT firm and look forward to a long lasting partnership – they truly are a part of my organization. I don’t know much about IT, but I don’t have to my very own IT department is a phone call away.

We rely on our corporate web-based systems on a daily basis. Even though corporate takes care of the agent web portal, we’re left to manage our own office networks. We work all over and at all hours of the day and night. Whether in the office, telecommuting from home or a hotel room, linked via wireless at a coffee shop, it doesn’t matter – Ferrum is there making sure we’re always up.

Chris did a great job working with me on our outgoing message as well as sorting through the challenge of setting our phones up for remote access. Thank you!!! He definitely works hard to meet client needs and makes himself very available.

I would like to say, that Chris did an amazing job, and it was a pleasure being able to work with him and Ferrum in general. This is the first time I have had the opportunity to work with one of you in the field, and I believe that you all do a great job.

I just wanted to say thanks for doing such a great job with the installation, recording our greetings, and answering a million questions yesterday. We really appreciate the hard work. I don't have Chris's email address, but if you could extend our thanks to him too that'd be great.

All the service I have received during my installation has been outstanding

You are the Cloud PBX guru in Chicago :)

Great work. Will use any time I need service!

Great Job & Good Service

Every work great. Thanks for Chris.

Chris did a wonderful job!!

Chris was extremely knowledgeable and completed the upgrade in a very professional manner.

Jonathan is awesome!

Chris and Rob from Ferrum came in on a Saturday to fix our installation issues. They did a fantastic job!

'the tech' stuck with us until it was working well. Really appreciated his patience and knowledgeable insights.

The upgrade took about 6 months and it was a nightmare. However, Thanks to Jonathon Macias there was a light at the end of the dark tunnel. He was very professional and informative. It was a pleasure to have Jonathon come in today.

Awesome support!

You folks are a pleasure to work with.

Jonathan did great (as always) and resolved the problem quickly. Thank you!

I received a nice e-mail from our customer about you and the great service he received yesterday. That is a BIG compliment, trust me!! Thanks again!

Short, to the point and accurate.

Chris was extremely helpful and nice. He was able to help me with exactly what I needed and gave me the best solution for my request.

I am really impressed with our Digium Switchvox system. It has performed flawlessly, and administration is straight forward and user friendly.

Hector was great... He is very methodical and very quiet. He had a suggestion that might solve my huge frustration with Word. Very happy.

OMG, you’re ABSOLUTELY the best! You got it DONE!!!!!!!!! I want to pinch myself right now. Thank you SO much! And thank you for replacing our firewalls!!! I will await the equipment!!!!

Shaun is da bomb dot com.