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What Our Clients Say

Very helpful

Our Technical Account Manager has been VERY helpful, Always gets back to me in a timely matter and goes above and beyond normal support.

Chris
Manager Shopware, Inc.

My heros!

My heros!

Jay Kaufman
Attorney and Conselor Kaufman Law Group

Best work

Ferrum’s team is part of my company’s family – they know what’s best for my business now and for the future. All I have to do is pick up the phone and I know they’re here to help me with whatever I need. Our systems used to go down constantly before Ferrum came in. Now, thanks to Ferrum, we receive a monthly report showing us we made the right investment – increased up time and no more days of staff sitting around drinking coffee because our systems were off-line. They usually know about a problem and have it fixed before we even notice a blip – who can argue with that!

Elizabeth
Manager Image Bike Works

Excellent!

One word comes to mind when describing Ferrum’s team – excellent! I’ve never worked with a more professional IT firm and look forward to a long lasting partnership – they truly are a part of my organization. I don’t know much about IT, but I don’t have to my very own IT department is a phone call away.

Rob Stephenson
Owner Image Bike Works

Managed IT

We rely on our corporate web-based systems on a daily basis. Even though corporate takes care of the agent web portal, we’re left to manage our own office networks. We work all over and at all hours of the day and night. Whether in the office, telecommuting from home or a hotel room, linked via wireless at a coffee shop, it doesn’t matter – Ferrum is there making sure we’re always up.

Brian Smith
Agent Farmers Insurance

Thank you!!!

Chris did a great job working with me on our outgoing message as well as sorting through the challenge of setting our phones up for remote access. Thank you!!! He definitely works hard to meet client needs and makes himself very available.

Deborah Hall
President MSOC

Amazing job

I would like to say, that Chris did an amazing job, and it was a pleasure being able to work with him and Ferrum in general. This is the first time I have had the opportunity to work with one of you in the field, and I believe that you all do a great job.

William Cates
Support

Thanks from AAG

I just wanted to say thanks for doing such a great job with the installation, recording our greetings, and answering a million questions yesterday. We really appreciate the hard work. I don't have Chris's email address, but if you could extend our thanks to him too that'd be great.

Kyle
Internet Strategy & Business Development AutoAccessoriesGarage.com

Outstanding!

All the service I have received during my installation has been outstanding

Jim
Brightstar

Cloud Gurus

You are the Cloud PBX guru in Chicago :)

Dana

Best in Service!

Great work. Will use any time I need service!

Sheldon Helfgot
President/Owner AAA Resume Service

Great Job & Good Service

Great Job & Good Service

Werner Fleps
President STS Inspection, Inc.

Every work great

Every work great. Thanks for Chris.

Rattha
System Administrator INBK

Wonderful job!

Chris did a wonderful job!!

Sam
INBK

Extremely knowledgeable and professional

Chris was extremely knowledgeable and completed the upgrade in a very professional manner.

Mark Linsenmann
IT Illinois Back Institute

Jonathan is awesome!

Jonathan is awesome!

Ben Evans
Network Engineer Solus, LLC

Fantastic Job

Chris and Rob from Ferrum came in on a Saturday to fix our installation issues. They did a fantastic job!

Raymon Lavko
Richard J Prendergast, Ltd

Excellent Tech!

'the tech' stuck with us until it was working well. Really appreciated his patience and knowledgeable insights.

Diane Zimmerman
Business Manager Coffman Truck Sales, Inc.

Very professional and informative

The upgrade took about 6 months and it was a nightmare. However, Thanks to Jonathon Macias there was a light at the end of the dark tunnel. He was very professional and informative. It was a pleasure to have Jonathon come in today.

Maribel S.
Office Manager Dr. John F Kane

Chris knocked it out!

Awesome support!

You folks are a pleasure to work with.

Kelly F.
Vice President Bensenville
IL

Amazing

Jonathan did great (as always) and resolved the problem quickly. Thank you!

Anita M.
Office Manager

Great Service!

I received a nice e-mail from our customer about you and the great service he received yesterday. That is a BIG compliment, trust me!! Thanks again!

Dona B.
Service Coordinator Denver
CO

Amazing!

Short, to the point and accurate.

Rick C.

Extremely helpful

Chris was extremely helpful and nice. He was able to help me with exactly what I needed and gave me the best solution for my request.

Lukasz P, IT
Trade Show Company
Wheeling
IL

Impressed!

I am really impressed with our Digium Switchvox system. It has performed flawlessly, and administration is straight forward and user friendly.

Scott R.
Simbol IT

Very happy

Hector was great... He is very methodical and very quiet. He had a suggestion that might solve my huge frustration with Word. Very happy.

Jay
Attorney
Northbrook
IL

Rock stars!

OMG, you’re ABSOLUTELY the best! You got it DONE!!!!!!!!! I want to pinch myself right now. Thank you SO much! And thank you for replacing our firewalls!!! I will await the equipment!!!!

Linda
Sr. Partner, Law Firm
Chicago
IL

Amazing!

Shaun is da bomb dot com.

Erica K ( Executive Assistant )

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