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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Business Continuity In 3 Easy Steps

Business Continuity In 3 Easy Steps

Business continuity is an incredibly important part of running a business, but some smaller organizations underestimate just how crucial it is in the event of a disaster. Although FEMA estimates that more businesses are taking advantage of business continuity than ever before, not enough are. Business continuity is something that must be planned for, practiced consistently, and updated as needed. Does your business have a business continuity plan?

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Tip of the Week: IT Has A Lot Of Jargon… How Much Do You Know?

Tip of the Week: IT Has A Lot Of Jargon… How Much Do You Know?

If you spend more than ten minutes with anyone from the technology industry, you may notice that they have a rather colorful vocabulary. It’s not too vulgar or anything, but it is chock-full of buzzwords that you may not fully understand. Here are some of the most frequently used words in the IT industry.

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In The Wake Of A Disaster, Beware Of Charity Scams

In The Wake Of A Disaster, Beware Of Charity Scams

Wanting to give donations in the wake of a disaster is admirable. However, with so many regions of the United States having been devastated by a natural disaster in recent weeks, there are dozens of illegitimate charities out there looking to take advantage of your generosity and compassion.

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Artificial Intelligence: Right For The SMB?

Artificial Intelligence: Right For The SMB?

If the results of a Google search for ‘small business technology trends’ is any indication, artificial intelligence (AI) is not something that just concerns larger businesses and enterprises. Judging by the sheer number of articles that have been produced over the last several months, it is easy to see why a user might get the impression that SMBs who are not considering (or that aren’t already) investigating possible uses of AI are detrimental to their own success.

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Tip of the Week: If You Prefer Windows 8’s Start Menu, You’re In Luck!

Tip of the Week: If You Prefer Windows 8’s Start Menu, You’re In Luck!

When Windows 8 launched, users of the operating system were all up in arms because they deviated from the Start menu that we know and love, in favor of a tiled menu screen. While many people went out and found the extension that turned tiles into the classic Start menu, others got used to working with the tile menu. With the release of Windows 10, the Start menu was back as the primary interface. If you’re one of those who adapted and enjoyed the tile menu of Windows 8, we’ve got good news: The tile menu is available on Windows 10!

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100 Countries Hit By Android DDoS Malware

100 Countries Hit By Android DDoS Malware

In what is one of the first attacks of its kind, a botnet dubbed WireX swept across 100 countries, controlling over 120,000 IP addresses at its peak. The factor that made WireX so unique was the fact that the botnet was made up of Android-powered devices that had one of 300 malicious apps downloaded from the Google Play Store.

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48 Vulnerabilities Resolved On Patch Tuesday

48 Vulnerabilities Resolved On Patch Tuesday

Microsoft’s monthly Patch Tuesday issued resolutions to 48 vulnerabilities in August, including 15 that affected Windows, 25 critical flaws, 21 important flaws, and 27 that allowed for remote execution. This is a lot to consider, but the main jist of this is that lots of threats were fixed, and that your organization shouldn’t risk not implementing them as soon as possible.

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Tip of the Week: Improving Outlook With Three Tips

Tip of the Week: Improving Outlook With Three Tips

Does your business use Microsoft Outlook as its preferred email client? It’s likely that you have already noticed how dynamic of a solution it is for your business purposes, but little do you know that the most recent version of Outlook is stacked with some of the best features out there to make your user experience even better.

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Network Security Needs To Be A Team Effort

Network Security Needs To Be A Team Effort

Network security is more than just a conscientious attempt by your staff to protect your organization’s digital assets. It’s making sure that your employees know how to handle dangerous situations, implementing preventative IT measures to eliminate potential issues entirely, and having the right technology experts on-hand to handle tough problems that can’t be solved by a few pieces of technology.

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It’s Silly Not To Ask These Important IT Questions

It’s Silly Not To Ask These Important IT Questions

While being tech-savvy is much more commonplace than it used to be, asking a question about IT can still make one a bit nervous. This leads to many who are somewhat unlearned in technology feeling that they will be mocked for asking “dumb” questions. Well, fear not--we’ll explain some of the more common questions you might want to ask about technology.

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