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Ferrum Technology Services blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

U.S. Government Making Big Trouble for Huawei

U.S. Government Making Big Trouble for Huawei

Huawei is one of the biggest technology companies in the world, employing over 200,000 people and accruing more than $100 billion in annual revenue without being a major player in the hungry U.S. market. As impressive as these numbers are, the Chinese company is staring at a very troubling situation in the face.

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VoIP Has a Spam Problem

VoIP Has a Spam Problem

Robocalls plague the world’s smartphone users, but have you ever stopped to ask why you receive them in the first place? Why are robocallers able to hide behind a local number so that you pick up the phone? Scammers are actually using a business tool you may have heard of… Voice over Internet Protocol, or VoIP, a modern phone solution that in the hands of anyone else is extremely helpful.

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Tip of the Week: Excel Tips That Work

Tip of the Week: Excel Tips That Work

Microsoft Excel has a ton of functionality, but how much of it are you actually utilizing? This week’s tip will help you take full advantage of keyboard shortcuts, so you can leverage the solution to the best of your ability.

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Employers Aren’t the Only People with Expectations

Employers Aren’t the Only People with Expectations

The first big job of a person’s career is one of those special moments in life that can’t be beat, but if there is one thing that can do so, it’s a bigger and better opportunity elsewhere. The cold, hard realization that your employees won’t be sticking around forever might be hard to accept, but it’s one that you must consider. In order to keep your current workforce satisfied, you will need to manage your expectations, as well as managing theirs.

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Retrieving Data Once It’s Been Deleted

Retrieving Data Once It’s Been Deleted

Chances are you’ve found yourself in a situation where you have accidentally deleted an important file. However, it’s possible that you can restore the data, depending on the scenario. We’ll walk you through the processes required just in case you find yourself scratching your head over a potentially deleted file.

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Tip of the Week: How to Successfully Collaborate

Tip of the Week: How to Successfully Collaborate

Collaboration is, in many ways, one of the most important parts of running a business. The issue is that you need to ensure your entire team is prepared to participate and work towards the same goal. This week we want to emphasize the importance of collaboration, and to that end we have provided six simple steps to better collaboration.

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Diagnosing a Man-In-the-Middle Attack

Diagnosing a Man-In-the-Middle Attack

The man in the middle has a lot of power and influence over the end result, and this is true even in the technological world. In fact, there are attacks dedicated to this vector, twisting and turning something that your organization needs into what amounts to a threat. We’ll discuss what a Man-in-the-Middle (MitM) attack is, as well as what you can do to combat these threats.

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There’s More to Managing Millennials

There’s More to Managing Millennials

The millennial generation has been much maligned in the business world. Whether they are being blamed for neglecting long-standing industries or being labeled as selfish and distracted, there aren’t too many superlatives that have been bandied about when describing millennial workers. The reality, however, is that millennial workers have the ability to be some of your best employees if your business is able to adjust accordingly. Today, we’ll get into how to get the most from your younger workers.

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Tip of the Week: Consider Killing a Server Before it Kills Your Business

Tip of the Week: Consider Killing a Server Before it Kills Your Business

We thought we would do something a little bit different for this week’s tip. Instead of giving you some software tips or some kind of thing you can use to make your business more productive, we thought that we’d help you with the thing that you already know, but may not realize:

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Managed IT Services Brings Immense Value

Managed IT Services Brings Immense Value

How many devices and technology solutions does your organization have to manage on a day-to-day basis? More often than not, small businesses have a limited quantity to work with for IT services, whether it’s a budget that’s too small or a workforce that’s too stretched. The problem is that IT troubles wait for no one, so you have to do everything you can to prevent them--even if it means asking for help from others.

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