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Ferrum Technology Services blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed Services Works to Support Your Business’ Technology

Managed Services Works to Support Your Business’ Technology

IT support is one of the most important parts of any modern business simply because it’s just not feasible to run a business without any form of technology at its core. For example, most businesses rely on email and other forms of communication, whereas stores might require access to a point-of-sale software to sell their wares. Either way, it’s critical to the success of most businesses, and where there’s technology, there is bound to be someone who needs to manage and maintain it.

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Technology Basics: CMS

Technology Basics: CMS

Competition is either a driving force or a crushing detriment for small businesses. Consequently, marketing has become more important than ever before as well, but this marketing content needs to be managed in some way. This week’s tech term focuses on content management systems (CMS), and how they can help your business more easily manage its content.

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Will Your Online Privacy Be Better Using Blockchain?

Will Your Online Privacy Be Better Using Blockchain?

Blockchain has been an especially hot topic as of late, especially with the recent meteoric rise in the value of most cryptocurrencies. With all the focus directed to Bitcoin, it is easy to forget that the blockchain has other uses - uses that are geared toward increased cybersecurity, transparency, and privacy.

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Have You Implemented These Security Best Practices?

Have You Implemented These Security Best Practices?

If your business hasn’t put protections in place for your technology infrastructure, that needs to be moved to the top of your to-do list, yesterday. It isn’t as though the increasing number of threats are going to avoid you until your network is prepared to deflect them. Therefore, you need to take action now. To help, we’ll review some of the most important security considerations to make for your organization.

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Tip of the Week: How to Restore the Recycle Bin Desktop Icon

Tip of the Week: How to Restore the Recycle Bin Desktop Icon

Have you ever had your Windows PC lose its Recycle Bin? This has been known to happen since the update to Windows 10, but even updates to Windows 7 and 8.1 have seen similar issues. If your Recycle Bin has pulled a Houdini, we’ll help you get it back. Read on to find out how!

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Improving the Workplace Environment Through Games

Improving the Workplace Environment Through Games

A common misconception is that a workplace can’t be fun because it’s… well, work. This isn’t true, however, as there is considerable value that can come from implementing games in the workplace. Here are some of the more likely ways that your organization can benefit from some lighthearted fun in the office.

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These Four Technologies can Give Your Business a Boost

These Four Technologies can Give Your Business a Boost

Small business owners need to find creative ways to build a strong, productive operation. The best way to create the kind of productivity required to successfully grow a business is to ensure that everything works in concert. Today, we will look at a four technologies that can go a long way toward helping any small business grow their organizational productivity.

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Technology Basics: Uploads and Downloads

Technology Basics: Uploads and Downloads

You may have heard the terms “upload” and “download” while going about your daily duties, but do you know what the difference is? While it might be clear that they are two very different things, they both have to do with the transfer of data. These two types of data transfer are used differently in a business setting.

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Solar Energy Can Be a Boon to Businesses

Solar Energy Can Be a Boon to Businesses

When running a business, keeping the lights on is expensive - and we literally mean keeping the lights on. Power is a costly thing, and with more and more business operations relying on electronic devices, there’s an increased expenditure for power. In order to keep your business up and running, you may consider going in a different direction for energy - perhaps up?

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Introducing the Service Level Agreement

Introducing the Service Level Agreement

Every business will face a major technology problem at one time or another. Whether it is because your server just decided to quit on you, or you have received a not-so-friendly worded letter telling you to stop using a piece of software, managing technology for a whole organization is difficult. In cases like this, partnering with a managed service provider can be a real benefit. If you are going to choose to outsource some or all of your IT management to a provider, you will likely have to sign a service level agreement (SLA). Today, we look at the purpose of a SLA and how it works to benefit both parties of the agreement.

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