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Ferrum Technology Services blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Why Optimization Is Key to Your Success

Tip of the Week: Why Optimization Is Key to Your Success

The business world is inherently somewhat Darwinian: instead of organisms with desirable traits surviving and carrying on, better businesses tend to outlast those that are inferior. In order to keep on, you need to ensure that your business has the tools it needs to be better than the alternative. Part of this is a great staff, yes, but for today’s tip, we’ll discuss how optimizing your technology can help.

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Does Messaging Actually Slow Down Productivity?

Does Messaging Actually Slow Down Productivity?

While email remains an important facet of professional business communications, the instant message is of rising importance in office environments everywhere. While any one of many factors may contribute to this shift, it provides those businesses that adopt it great advantages to their internal processes, and might even aid in their cybersecurity.

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5 Good Mobile Browsers for Android Devices

5 Good Mobile Browsers for Android Devices

Using a mobile device to browse the Internet has its perks, but one of the biggest ones is that you have so many options for browsers. If you’re having trouble selecting one for your needs, it’s generally best to stick with ones that you’ve used in the past. Here are a couple of options you have for mobile browsing.

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Technology Basics: Bookmark

Technology Basics: Bookmark

The Internet contains countless articles and bits of information that you can absorb on a daily basis. More likely than not, you have a couple of go-to websites that contain information you find more valuable than the rest, and that’s perfectly normal for a busy business owner. However, you can save valuable time by creating bookmarks to help you more readily access the information found on the Internet.

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The Modern Business is a Collaborative Business

The Modern Business is a Collaborative Business

Unless your business is a sole proprietorship, chances are you rely on employees in order to keep operations going. Your team needs to work together to make this happen as efficiently as possible, and a common goal helps motivate them toward this end. You can use collaboration technology to help your team do their jobs more effectively. This can have far-reaching benefits for both the performance of your employees and business operations in general.

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Faxploit: Hundreds of Printers Putting Businesses at Risk of Malware

Faxploit: Hundreds of Printers Putting Businesses at Risk of Malware

Printers, along with every other piece of equipment that is on your network, require careful configuration and regular upkeep to ensure that they aren’t putting your data and users at risk. Security researchers recently discovered two massive vulnerabilities in HP Officejet All-in-One printers that make it incredibly easy for hackers to spread malware and gain access to a company’s network.

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Should Your Vendors Need So Much of Your Time?

Should Your Vendors Need So Much of Your Time?

Vendors can be impossible to deal with, and this problem escalates when you have quite a lot of them. Every service or product your business takes advantage of comes from a vendor, and if you have to work directly with them every time something goes awry, you’re looking at a lot of wasted time and effort. Thankfully, there’s an easier way to work with your vendors, and ironically, it involves not working with them at all--but let’s not get ahead of ourselves. There’s a process you need to go through before you can most efficiently take advantage of vendor management services.

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Tip of the Week: Collaboration in Microsoft Office 365

Tip of the Week: Collaboration in Microsoft Office 365

Microsoft Office 365 might look like Microsoft Office, but it has many other features that allow you to make your documents and services more accessible and collaborative than the standard desktop application would. This week’s tip is dedicated to helping you get the most out of the features of Office 365--particularly in regard to Microsoft Word.

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Our Help Desk Is a Real Benefit

Our Help Desk Is a Real Benefit

Technology support is critical to the success of businesses, but investing in these solutions presents an entirely different problem--whether or not your business can afford an in-house support team. Depending on the budget, businesses often find themselves investing in IT support that’s both counter-productive and costly. We’re here to tell you that remote support and a help desk solution can mitigate costs and help you achieve a higher return on your investment.

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How Machine Learning Can Help Our Health

How Machine Learning Can Help Our Health

Machine learning has become a big deal in a variety of industries, healthcare being a prime example. There are a variety of applications for machine learning in this incredibly important field, all of which show great potential in improving patient care. Below, we dive into just a few examples of how machine learning can improve healthcare.

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