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Ferrum Technology Services blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Have You Figured Out Your Next Technology Implementation?

Have You Figured Out Your Next Technology Implementation?

The capabilities of business technology are truly incredible, and they’re only becoming more impressive. This means that the solutions you have in place now will certainly need to be upgraded to other options at some point.

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Tip of the Week: How to Keep a Laptop Tidy

Tip of the Week: How to Keep a Laptop Tidy

I don’t mean to gross you out, but have you ever considered how disgusting your laptop is? Studies have compared the relative cleanliness of a keyboard and a toilet seat… and unfortunately, the keyboard wasn’t the cleaner of the two. This is why it makes sense to regularly give your laptop devices a good cleaning, and why we’ve put together some tips to ensure you safely sanitize a laptop device.

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Will U.S. Leaders Consider Data Privacy?

Will U.S. Leaders Consider Data Privacy?

Over 90 percent of people in the United States feel like their data is out of their control, and judging from the impression that the European Union’s General Data Protection Regulation left on the world, it’s surely not going to be the last piece of privacy legislation that is issued. Still, will it be enough to urge certain governments and organizations to practice what they preach? The results could have long-lasting effects on businesses, as well.

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Increased Automation Is Worrying the Workforce

Increased Automation Is Worrying the Workforce

Automation has helped many businesses improve operations, but at what cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about their jobs in the near future.

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Tip of the Week: Using Cloud Services for Your Business

Tip of the Week: Using Cloud Services for Your Business

For this week’s tip, we thought we’d talk about something that most businesses have already dabbled in: the cloud. If your business is like those that we interact with, you’ve already implemented some type of cloud service, but if you haven’t, you should know just how cloud-hosted services can benefit the small business. We’ll look at the benefits of cloud-hosted services and how to pick which services are right for you.

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Phishing Attacks Are Besting Two-Factor Authentication--Now What?

Phishing Attacks Are Besting Two-Factor Authentication--Now What?

What has proven to be one of the more effective ways of preventing phishing attacks may be under fire from more advanced threats designed specifically to penetrate the defenses of two-factor authentication. This means that users need to be more cognizant of avoiding these attacks, but how can you help them make educated decisions about this? Let’s start by discussing the phishing attacks that can beat 2FA.

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Interpreting Analytics Isn’t Always Cut and Dry

Interpreting Analytics Isn’t Always Cut and Dry

In business, making good decisions is a must. You have to manage risk well. Today’s business is using analytics to drive decision making, and therefore needs to design and implement platforms that make this possible. If a business doesn’t properly set up their analytics or intelligence systems, their decisions may not be made with a useful perspective. Let’s take a look at these systems to see if you may be being fooled by your own numbers.

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Cable Modem Considerations

Cable Modem Considerations

For those of us that don’t have access to fiber-to-the-home or LTE Internet, the cable modem is a must-have. You can always rent a modem from your ISP or you can purchase your own, but no matter what your decision is, knowing what to look for when modem shopping is advantageous. Let’s take a look.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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Are We Giving Virtual Assistants Too Much Leeway?

Are We Giving Virtual Assistants Too Much Leeway?

Virtual assistants have seen an increased usage in the workplace, improving general productivity, but not without placing organizations at considerable risk if left unchecked. Depending on how much you rely on virtual assistants, you might want to take a closer look at what data is being accessed by them, and the role they play in your organization.

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