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Ferrum Technology Services blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Emails Won’t Be Secure Without these Safeguards

Your Emails Won’t Be Secure Without these Safeguards

Are your employees putting your organization’s security at risk due to poor email practices? This is a question that all business owners need to consider--especially if you deal in sensitive information. We recommend that all businesses utilize a two-pronged approach to email security, including both technology measures to secure communications on the technical side and training to secure on the human side.

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New Communications Solutions to Move Your Business Forward

New Communications Solutions to Move Your Business Forward

As a business owner, it’s your responsibility to keep an eye on how your staff communicates. Email and telephone have long been staples in this regard, and these solutions come packed with features like file storage and instant messaging. With more organizations taking their businesses on the go, these businesses are trying to take advantage of applications with the ability to integrate with their real-time messaging apps. Enter: Slack and Microsoft Teams, two solutions that hope to change the way business communications work.

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Technology Basics: Digital Twin

Technology Basics: Digital Twin

Simulations are a common thing in many science fiction movies. Perhaps it’s an image on a screen that dictates what could happen as the result of a particular action. Maybe it’s a simulation of a certain event. Either way, the fact remains that something like this--previously relegated only to the realm of sci-fi--has now been brought to the technology industry in the form of a digital twin.

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Managing and Maintaining Complex Networks

Managing and Maintaining Complex Networks

IT is extremely important for not just enterprises, but small businesses as well. IT administrators are able to save businesses a considerable sum just by monitoring and maintaining network infrastructures. By carefully looking after systems, downtime can be reduced, leading to more resources being available for other purposes. Of course, considering the fact that an organization’s network can quickly grow far beyond expectations, this task becomes much easier said than done.

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Three Secrets to a Successful Business

Three Secrets to a Successful Business

It takes a lot of work and determination to make a successful small business. There are countless parts that need to be managed and maintained--so many that it can be difficult to assign a priority at times. There are certain requirements that your organization must achieve in order to remain successful, but it takes a little more than just business savvy to keep your organization ahead of the game. Let’s take a look at some of the ways your business can make itself stand out and achieve success.

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Tip of the Week: 5 Handy Tips for Microsoft Word

Tip of the Week: 5 Handy Tips for Microsoft Word

You would be hard-pressed to find a better-known software suite than Microsoft Office, Microsoft Word probably leading the pack in terms of name recognition. When a solution is so well-known, it can be hard to call anyone who uses it a power user. However, for this week’s tip, we’re doing a deep dive into its capabilities to take your use of Word a few steps up.

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What to Look for in a Mobile Device Management Solution

What to Look for in a Mobile Device Management Solution

Regardless of the policies your company sets, your employees are going to have their mobile devices on them; and, depending on their circumstances, they may be tempted to use them to further their work processes. While this may have been cause for concern at one point, there are now methods, collectively known as Bring Your Own Device (BYOD), that allow you to leverage these tendencies.

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A Brief History of Data Backup

A Brief History of Data Backup

While data backup is a necessary component to any modern business’ success, the idea itself certainly isn’t modern. The act of protecting information dates back to before dates were even an inkling, when humanity was still writing data on cave walls to preserve it and notching animal bones to aid in primitive mathematics. Let’s review the history of data preservation, and how we’ve gotten to our current point.

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Tip of the Week: How to Leverage 2FA on Facebook

Tip of the Week: How to Leverage 2FA on Facebook

If you’re like its over 2.19 billion other active users, Facebook has quite a bit of your personal information stored in it, and the risks that this implies only grow if your business is also represented on the social network. If your account isn’t protected as much as it could be, you could find yourself at risk of identity theft or other crimes. This is why we recommend activating two-factor authentication on Facebook.

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Why Managed Services Are a Great Option for Small Businesses

Why Managed Services Are a Great Option for Small Businesses

Technology is critical to the success of your business. You rely on it for productivity, efficiency, and security. Your organization can’t run as intended without constant access to important data and systems. If a business can’t afford to maintain and implement adequate technology solutions, they will often pay untrained employees to do what they can, but this comes with too many risks to be effective.

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