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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Workflow Automation has Changed Business

How Workflow Automation has Changed Business

When companies look to make their business more efficient many of them look to do so by taking pressure off their staff. By automating certain points of your business’ process, your team can do more to focus on revenue-generating tasks. This strategy has been working for businesses for decades, but today there is more technology available designed specifically to automate more of your business’ variables. 

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Save Time and Money with Workflow Automation

Save Time and Money with Workflow Automation

How often do your employees find themselves stuck in repetitive task loops that not only kill their productivity, but also their motivation? Depending on the task at hand, it might be more often than you, and especially more often than they, would prefer. Workflow automation solutions provide a remedy to this challenge by taking some of the frustration and repetitiveness out of the equation and relying on technology to ensure things get done without a hitch.

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The Benefits that Managed Services Provide are Something to Consider

The Benefits that Managed Services Provide are Something to Consider

Do you have technology problems with your business? If so, you’re not alone; countless small businesses all over struggle with maintaining their technology, and it’s not due to any fault of their own. If anything, it’s a combination of limited resources and limited time. How does working with a managed service provider help to mitigate both of these problems? Well, let’s find out!

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Network Bottlenecks Cause Inefficiency

Network Bottlenecks Cause Inefficiency

As your business grows and your list of achievements grows ever longer, you will eventually realize that your network cannot keep up with the strain you place on it every day. When your network experiences so much traffic that it buckles under the pressure, or slows to a crawl, we call that a network bottleneck, and it can be indicative of other problems on your infrastructure that must be addressed.

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Tip of the Week: Easily Alter Individual App Volumes in Windows 10

Tip of the Week: Easily Alter Individual App Volumes in Windows 10

When you’re in the thick of the workday, you’re likely to miss a notification, especially with so much media playing all at the same time. To make sure that your notification sounds don’t get drowned out by your other applications, we’ve put together a tip on how you can adjust the volume levels of your individual applications in Windows 10.

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Tip of the Week: How to Identify and Address Workplace Distractions

Tip of the Week: How to Identify and Address Workplace Distractions

Technology might be a great tool to enhance productivity, but we need everyone to understand that it can only do so much for an unproductive user. It’s not uncommon for users to bounce back and forth between tasks, and this can lead to unfortunate bouts of unproductive behavior. Let’s discuss some ways that you can help your team overcome these obstacles.

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Technology is Changing the Way We Look at Productivity

Technology is Changing the Way We Look at Productivity

The concept of productivity isn’t what it used to be. It has evolved significantly over time. In fact, it wasn’t until the late 16th century, where subsistence living was less frequent, where the term started to mean what we know it to mean today. Today, we’ll take a look at how the modern definition of productivity came about.

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Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Business owners try to avoid downtime like the plague, but it’s often a major challenge. The impact of downtime can be devastating for even the most well-to-do business because it effectively stops productivity, but the costs keep. This month, we thought we’d take a look at how you can calculate the cost of a downtime event to help you understand the impact downtime can have on your business. 

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Tip of the Week: How to Waste Less Time on Your Email

Tip of the Week: How to Waste Less Time on Your Email

As much as we all rely on emails throughout the workday, they can be an intense pain to manage, which only makes it a hassle to deal with and can actively make it less useful for your users. We want to help you avoid this outcome, so we’re sharing a few tips to make the management of your email that much more effective.

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Why You Need to Prioritize IT Resilience

Why You Need to Prioritize IT Resilience

I want you to take a moment and consider something: is your business prepared to survive any kind of data disaster? If you aren’t, you need to ensure that your systems—all your systems—can recover from whatever feasible event might impact them. This is what is known as IT resilience. Let’s dive in a little deeper.

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Many Businesses are Still Using Windows 7...

Many Businesses are Still Using Windows 7...

So many organizations continue to use a decade-old operating system, and they really, really shouldn’t.

Here’s the thing: Windows 7 is dead and gone… and yet, as of July, it still had a market share of about 23 percent, making it the second-most-popular operating system. Here, we’ll be going over just why it is—if your company is still using Windows 7—that you need to update to Windows 10 immediately (if not sooner).

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Tip of the Week: 4 Important Network Management Actions

Tip of the Week: 4 Important Network Management Actions

A business’ computing network is one of their most important tools. Therefore, it’s extremely important that it is managed and maintained properly. Today, we’ll go over a few tips you should keep in mind to ensure that your IT network is managed and secure. 

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Our Help Desk Is Extremely Useful

Our Help Desk Is Extremely Useful

The IT help desk may seem like it is a throw-in managed service. After all, most of the maintenance to your organization’s IT will be done remotely. This remote maintenance will present your team with more reliable computers, servers, and networks. This enhanced reliability will allow them to be more productive, but what happens when they come across an issue in the course of work? Using similar technology, our IT help desk can get their issues resolved and get their technology back up and running quickly.

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The Hardware and Software Behind the Retail Business

The Hardware and Software Behind the Retail Business

When you talk about line of business software, you are typically talking about the unique applications that your business uses to manage their business. In the retail space, line of business software would typically refer to your Point of Sale (POS), or Point of Purchase (POP) software. This month we will talk about how businesses implement their POS software and how it works to manage different aspects of a retail business.

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Why You Shouldn't Ask Just Anyone for Tech Advice

Why You Shouldn't Ask Just Anyone for Tech Advice

When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.

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Could Leveraging Remote Work Benefit Your Operations?

Could Leveraging Remote Work Benefit Your Operations?

As technology has advanced, we’ve reached the point where work can easily be accomplished outside of the office environment. In fact, just over half of all employees around the world work from home at least one day each week. This only makes sense, as there are a few very appealing benefits to remote work… including for the employer.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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How to Prioritize Tasks to Boost Productivity

How to Prioritize Tasks to Boost Productivity

Productivity is something that either happens or it doesn’t, but it’s important to keep in mind that nobody can work at optimal efficiency at all times. This doesn’t mean you can’t leverage some best practices to make better use of your time, though. Today we’ll examine three general ways to improve your productivity, including examples of how to make them happen.

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How You Can Benefit from RMM

How You Can Benefit from RMM

It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like yours.

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My Computer Is Slow. What Do I Do?

My Computer Is Slow. What Do I Do?

There is a special kind of frustration that comes from a slow computer. We think it’s a combination of being unable to get something done combined with your computer’s inability to take a hint and register your frustration as you furiously click your mouse. Either way, slow computers are annoying. Fortunately, there are some steps you can take to speed things up before you consider throwing it out a window.

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