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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Vital Difference Between Cloud Services and Virtualization

b2ap3_thumbnail_cloud_vs_virtualization_400.jpgMany businesses go about their daily duties without understanding the difference between a cloud computing solution and virtualization services. Contrary to popular belief, they are, in fact, NOT the same thing. Rather, virtualization itself is an important part of integrating a cloud solution.

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2 Conflicting Views of the Cloud

b2ap3_thumbnail_cloud_gears_400.jpgCloud computing is here to stay. Yet, there are still companies hesitant to adopt the cloud. While every business that hesitates migrating to the cloud has its own reasons, one common source of conflict that we’ve seen is the opposing view between the business owner and their IT department.

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Why Your Team Should Have A Basic Understanding of Technology

b2ap3_thumbnail_troubleshoot_your_own_pc_issues_400.jpgWhat separates the average PC user from the IT technician who routinely takes care of your technology issues? In essence, the only difference is the amount of technical training. Our years of technical expertise have given us the ability to diagnose and resolve varieties of problems, but we don’t hold our knowledge close to the chest. Rather, we want to share it with you.

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Addressing 2 Primary Objections to Cloud Computing that Businesses May Have

b2ap3_thumbnail_cloud_computing_objections_400.jpgDespite cloud computing being commonplace, there are still some businesses holding out when it comes to migrating their data to the cloud. In most scenarios like this, a company has objections to the cloud that are preventing them from taking advantage of its many benefits. Are these objections valid? Let’s find out by addressing two of the most common objections to the cloud.

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Backsourcing Your Outsourced IT

b2ap3_thumbnail_backsourcing_it_400.jpgOutsourcing your company’s IT services is an easy way to cut back on IT costs. For years, outsourced IT has been a growing trend with more companies making the switch, but just because your businesses has outsourced its technology services, doesn’t mean that backsourcing isn’t a valid option.

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Microsoft Fixes Dangerous POODLE SSL Vulnerability

A while back we discussed the POODLE vulnerability found in SSL 3.0 SSL encryption technology. This vulnerability is found in all operating systems, as it is found within the web browser’s abilities to process SSL encryption. Thankfully, major companies are stepping up to tackle the issue, and Microsoft has released a basic solution to fix the vulnerability in Internet Explorer.

The POODLE vulnerability itself is used to obtain information encrypted with SSL technology by analyzing web traffic. This technique is used to steal information such as credit card numbers, Social Security numbers or other private information. In non-tech speak, SSL (Secure Socket Layers) is an encryption protocol used to keep data safe on the web through security certificates. This method of encryption has long since been replaced by the more secure protocol TLS (Transport Layer Security), but several systems will revert back to their old SSL certificates in the event something has gone wrong with their TLS. TLS isn’t vulnerable to this issue, so in theory, a hacker could force their way into a network, exploiting the traffic coming in and out of the network for any worthwhile information.

According to the Microsoft security advisory, hackers exploit a man-in-the-middle attack to take advantage of this vulnerability:

In a man-in-the-middle (MiTM) attack, an attacker could downgrade an encrypted TLS session forcing clients to use SSL 3.0 and then force the browser to execute malicious code. This code sends several requests to a target HTTPS website, where cookies are sent automatically if a previous authenticated session exists. This is a required condition in order to exploit this vulnerability. The attacker could then intercept this HTTPS traffic, and by exploiting a weakness in the CBC block cipher in SSL 3.0, could decrypt portions of the encrypted traffic (e.g. authentication cookies).

Due to the nature of POODLE as a design flaw, it’s not something that can easily be patched. Therefore, most experts are saying that you’re better off disabling SSL 3.0 for their web browsers. Most servers don’t rely on SSL 3.0 anymore, which makes it obsolete. In fact, most major browsers are looking to disable SSL 3.0 completely within the next few months. Firefox is fixing the issue with the November upgrade, while Google is working to disable SSL 3.0 on all of its products. This makes the vulnerability obsolete for two of the biggest browsers, but what about Internet Explorer?

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Sharpen Your Focus with an IT Roadmap and Reorganization

b2ap3_thumbnail_it_strategies_400.jpgWith so many new trends popping up in today's technology industry, it's only natural that a change of pace, or even a change in strategy, be considered by any business hoping to take advantage of what the world has to offer. Your company needs to adapt to change if it hopes to be successful in the future business world.

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Has Your Business Moved to the Cloud Yet?

b2ap3_thumbnail_cloud_computing_questions_400.jpgThe cloud is becoming a very important part of the modern-day business, and for good reason. It frees companies from the restricting physical nature of servers, desktops, and other hardware. In fact, according to Joe McKendrick of Forbes magazine, four-out-of-five small businesses will soon operate on the cloud.

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3 Useful Mobile Apps To Take Your Business on the Go

b2ap3_thumbnail_mobile_apps_400.jpgThe world is changing as technology grows ever more mobile. Cell phones have gone from bulky, large pieces of hardware to smaller, more compact specimens. Fifteen years ago, if you were to tell someone that your cell phone could connect to the Internet, you would quickly be dismissed. If you look past the surface laden with Candy Crush Saga and Words with Friends game requests, you can get to the heart of what smartphones have revolutionized – the way we communicate with others.

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By the Numbers: Is the PC Market Shrinking?

b2ap3_thumbnail_is_the_pc_market_shrinking_400.jpgThose paying attention to technology industry news may have noticed the current trend of declining PC sales. Any way you spin it, the latest statistics dealing with the PC market are not favorable toward the future of widespread desktop and laptop computer purchases. Let's take a look at some of the numbers and their implications for your business.

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5 Questions to Ask Before Migrating to the Cloud

cloudjack400You hear a lot about "migrating to the cloud." Using Internet technologies, cloud computing gives users scalable IT solutions that are hosted offsite in data centers, which look nothing like clouds. Cloud computing is a hot trend that many companies are taking advantage of, but is the cloud right for your organization?

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Is the PC Really Dead?

b2ap3_thumbnail_trashed400.jpgThere's a lot of buzz floating around about "The death of the PC." This is due to the growing popularity of mobile devices and the sluggish sales of PCs. Will the PC ever die, or are we just in a time of transition? For your business, it's all a matter of perspective and your computing needs.

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Only 25% of Homes are Projected to Have Wired Phone Service by 2015

b2ap3_thumbnail_cutwire400.jpgTraditional phone lines, also known as the Public Switched Telephone Network (PSTN), are being made obsolete thanks to new technology that's more affordable and convenient like Voice over Internet Protocol (VoIP). At the PSTN peak, almost every home was connected by it. This figure will be cut by 75% in the U.S. come 2015. Don't let your business get stuck with obsolete technology!

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What can You do to Keep Your Data in the Cloud Safe?

b2ap3_thumbnail_threebucksforthis400.jpgIn October of 2013, Adobe disclosed to their 2.9 million customers that their hosted information was compromised due to a data breach. Adobe sent out letters stating, "The attackers may have obtained access to your Adobe ID and encrypted password." For anyone that uses companies like Adobe to host their data, you will want to be prepared for a breach.

 

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