Ferrum Technology Services Blog

One of the best ways to progress in business is by looking at what doesn’t work, and learning from it. Nowhere is this more true than in the realm of cybersecurity. You can find out how best to protect your network by looking at what has happened in the past, as well as what cyber attacks other organizations have suffered from.

As a business owner, how do you handle employee complacency? A feeling of complacency among your employees can come from many sources, including an apparent inability of advancement. People want to develop professionally, so they’ll look elsewhere if they feel like their current job doesn’t allow for growth. How can you eliminate employee turnover due to a complacent and unchallenged workforce?

If you’re one of the small businesses that has the resources to devote to an internal IT department, then you know how difficult it is playing at help desk with the rest of your employees. Their role is crucial to helping those who are less tech-savvy, but there’s always the chance that even your IT department will be stumped. That’s not to mention the fact that your help desk could be filled with potentially-avoidable requests.