Ferrum Technology Services Blog

A lot is being made about running smarter businesses. Two terms you typically hear during this conversation are business intelligence and business analysis. This month, we will take a look at the two terms, decipher their meaning, how they are different from one another, and how they can help you determine the resources a business needs to improve itself. 

We all store data on our computers. Whether you have family photos and text documents on your home computer, or databases and on-premises applications running your entire business, data is typically stored in exactly the same way. If you knew how delicate your data actually was, you’d never let a single file exist in one place ever again. Let’s explore that.

Spoiler alert: it isn’t good news.

On September 7th, 2017, it was made public that Equifax had suffered one of the largest cybersecurity breaches in history, and as a result, had left 145.5 million consumers in the United States vulnerable to identity theft. Due to a website application vulnerability, the personally identifiable information of these people was exposed from May until July of that year.

In normal circumstances, the virtual private network (VPN) is a great tool for people who work out of the office. With the COVID-19 outbreak pushing a lot of workers out of the office, the VPN has now become an essential part of a business’ day-to-day operations. Today, we’ll define the VPN and tell you why you’ll probably need a VPN designed for business use.

When it comes to protecting your business, cybersecurity is a huge consideration that must be kept in mind. However, it isn’t the only consideration. Some of the biggest threats to your business can actually come from your own team. Let’s go over the three kinds of insider threats that you need to be on your guard against, and how to avoid them.

I wanted to share a few stories we’ve gathered about times when a person or business has lost data. First, thank you to everyone who shared these stories with us and allowed us to publish them on our blog, and… we’re glad you made it through. The first one is a story about someone who learned their lesson the hard way.

There are hundreds of things that a business owner has to do, so managing the security of the data coming in and going out from mobile devices might not make the hierarchy of considerations that need to be immediately addressed. Today, we will take a look at why paying attention to the mobile end of your business is so important, how Mobile Information Management (MIM) helps with that, and how MIM fits in with the rest of your mobile strategy. 

If you have a bank account or a credit card, chances are you’ve been made aware of a hack or a data breach. Big organizations are more frequently being breached, forcing them to run damage control for the often millions of customers affected. News coverage often bashes these big organizations, but what about smaller ones? The truth is, smaller businesses are breached just as often, with the consequences being just as severe. 

Data privacy is the kind of issue that people don’t ever want to deal with. In fact, many of the organizations that we come in contact with have a lot of personal data on file, and some of them (even some of the most reputable) are at risk to have that data stolen from them. This month, we’ll go over what constitutes personal information, why it is constantly being targeted for thefts, and what you need to do to keep your personal information as secure as possible. 

It’s true that managed IT service do a lot to make technology accessible to small and medium-sized organizations that wouldn’t typically look immediately to technology to fix parts of their business. One of the innovations that modern business has made is that they prioritize a smarter approach. Apart from data storage and database management, modern businesses are using the data their marketing, sales, fulfillment/distribution, and support departments take in to see exactly how their business is actually functioning and make sound business decisions as a result. Today, we’ll take a look at how the managed IT service provider can help a business with its data management.

How often does your business have employees traveling to conferences or working remotely due to circumstances or physical location? With technology improving at a rapid pace, these opportunities are more possible now than they ever were in the past, and depending on the solution implemented, they are far more efficient, too. Of course, one thing that will never change is the need to keep company data secure, no matter what type of Internet connection is being utilized.

The man in the middle has a lot of power and influence over the end result, and this is true even in the technological world. In fact, there are attacks dedicated to this vector, twisting and turning something that your organization needs into what amounts to a threat. We’ll discuss what a Man-in-the-Middle (MitM) attack is, as well as what you can do to combat these threats.

Thanks to file management systems that can be digitized and stored online, filing cabinets can be considered a thing of the past. Of course, you still have to keep digital filing systems organized, but this is easier to do and more efficient than paper files. Today, we provide you with tips on how to ensure that you can keep your files in proper order.

World Backup Day is a time when every business should contemplate whether or not they have proper data backup strategies in place. Considering it was about a month ago, did your organization take the time to think about it? Granted, there isn’t a single day in the year that could explain what your data means to your business, the importance of data backup, and that your businesses should always do what it can to avoid data loss.

Over 90 percent of people in the United States feel like their data is out of their control, and judging from the impression that the European Union’s General Data Protection Regulation left on the world, it’s surely not going to be the last piece of privacy legislation that is issued. Still, will it be enough to urge certain governments and organizations to practice what they preach? The results could have long-lasting effects on businesses, as well.

There are certain instances where you might think having multiple versions of a file is important. After all, nobody is perfect. A file can be lost, damaged, or altered beyond belief, and you’d be none the wiser unless you have multiple versions of it. In this sense, file versioning is crucial to the success of any business that has an eye on the future and a fear of losing progress. Let’s take a look at how file versioning works and why you should take advantage of it.

Legislation to protect the data of users is nothing new, but it has entered a new stage--one where the user has more control over their privacy than ever before. We’re talking, of course, about the General Data Protection Regulation, or GDPR, which has sparked a lot of discussion about how companies collect and protect data by its users. In fact, more data privacy regulations have begun to spring up here and there in response to the affect GDPR has had on the industry.

We’ve always been a proponent of preparing for the worst and hoping for the best where a business’ solutions are concerned. That’s why we were happy to receive an email from our friends at the North Pole telling us about a situation they ran into just a few days ago...

Antivirus is a crucial component to any network security platform, but do you know how it works? Below, we’ll go over how your security is improved by an antivirus solution.

When discussing the practice of monitoring solutions to prevent threats, it isn’t uncommon for many businesses to put these concerns on the back burner. However, every so often, an example comes around to help inspire businesses to take their monitoring seriously. This time, the example was the arrest of 24 spammers in October for scamming American citizens by impersonating Microsoft support staff members.