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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Internet is Very Different From Place to Place

The Internet is Very Different From Place to Place

While it seems decidedly commonplace nowadays, the Internet is undeniably a miracle of the modern age—shrinking the world in a way never seen before. Of course, this has complicated things considerably in terms of the rules that the Internet must comply with, based on regional regulations. Let’s reexamine the impact that these laws, regulations, and restrictions have had on how the Internet appears across the globe.

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Why Online Speech Isn’t (Usually) a Free Speech Issue

Why Online Speech Isn’t (Usually) a Free Speech Issue

It is undeniable that technology has become ingrained into our workplaces, and perhaps even more so into our daily lives—particularly considering the events of the past few years. This is likely why it is so surprising when a large tech company bans a user for some activity on their platform.

With all that is happening today, this surprise has largely turned into outrage over whether or not these companies can really ban people over what they share on the platform. Let’s go over the situation to try and glean from it some answers.

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Optimizing Images for the Web 101 - Resizing Your Images

Optimizing Images for the Web 101 - Resizing Your Images

It wasn’t long ago that we took the time to discuss what format is best while you’re sharing images, whether via email or online. The idea was that images with the smallest file sizes were best, as they could be shared and downloaded more rapidly—without a tradeoff in terms of quality. Let’s discuss how this can be accomplished in Photoshop.

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Optimizing Images for the Web 101 - Image File Formats

Optimizing Images for the Web 101 - Image File Formats

Images are immensely useful tools to communicate, whether using them online or sharing them in an email. Having said that, understanding a few things about image files and their sizes will help you to use these images more effectively. We’ve put together this guide to make it easier for you to put images to their proper use.

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Getting the Right Amount of Bandwidth Can Open New Possibilities

Getting the Right Amount of Bandwidth Can Open New Possibilities

Regardless of what you use it for, having the right amount of bandwidth to support your business’ needs is extremely important. Not only does it support enhanced productivity, collaboration, and business efficiency, it removes the bottlenecks that can stymie a business’ progress. Today, we will take a look at bandwidth, and tell you how to determine the bandwidth you need to support all of your business’ Internet-facing needs. 

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Tip of the Week: Advanced Google Searches

Tip of the Week: Advanced Google Searches

Google—the name that has become synonymous with searching online, it is (if we’re being totally honest) the go-to means of seeking out the information we need. We’ve all used it, but did you know that there are tricks to make your searches more efficient? For this week’s tip, we’ll go over these tricks so that you can use Google Search that much better.

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Net Neutrality Sneaking Back Into Social Consciousness

Net Neutrality Sneaking Back Into Social Consciousness

The COVID-19 outbreak has been a trying time for businesses and individuals, alike. Not much positive has come from it, as people, who typically band together in times of unease, are asked to stay away from each other. This has led to many people turning to their smartphones and Internet connections to communicate with the people they hold dear. With a national reliance on Internet connections there have been some new voices (and some familiar ones) advocating for the return of net neutrality. Today, we’ll remind you what net neutrality is and why this situation has people calling for a change. 

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ISPs Altering Service Strategies for Coronavirus

ISPs Altering Service Strategies for Coronavirus

In light of the coronavirus outbreak that swiftly swept across the globe, there have been efforts made by many telecommunications companies to make life easier for their customers. These customers are likely holed up at home, working remotely if possible. One way or another, they are going to want Internet access, and in a show of solidarity, numerous ISPs and cell carriers are delivering.

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Tip of the Week: How to Solve the Problem of Slow Internet

Tip of the Week: How to Solve the Problem of Slow Internet

Efficient use of modern information technology should make business faster and more agile. No matter how you set your business up, however, a slow Internet connection can be a real drag on business. Today, we wanted to go over some scenarios you should know about when your Internet connection is holding your business back; and, solid practices that you can use to get the Internet speeds you need to move business along efficiently. 

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Networking: Wi-Fi vs. Wired Connection

Networking: Wi-Fi vs. Wired Connection

Businesses’ data needs are changing. Over the past few years, more care about data security, and with the amount of dangerous threats expanding as well, it is important to ensure that any technology moves you make don’t end up putting your business in harm’s way. Today, we’ll talk about the pros and cons of wiring up your computer network. 

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What You Should Know About Bandwidth

What You Should Know About Bandwidth

Depending on the company, the Internet connection is perhaps the most important part of its IT infrastructure, especially if it has remote workers or multiple offices connected by a Wide Area Network (WAN). Other technologies such as VoIP, screen-sharing, and webinars also benefit from optimized bandwidth. Today, we’ll talk about bandwidth, what your company’s needs are, and how to get the Internet service that is right for you. 

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No Free Wi-Fi For You!

No Free Wi-Fi For You!

As the quantity of Wi-Fi compatible devices increases, the demand for wirelessly-transmitted networks follow. While wired connections might seem inferior, Wi-Fi’s accessibility brings a new challenge -- security.

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Tip of the Week: How to Secure Your Internet Browser

Tip of the Week: How to Secure Your Internet Browser

Most people today spend a lot of time on the Internet, which means that most people spend a lot of time using a browser. Little do they know, selecting the wrong one could easily put their cybersecurity at risk, along with dozens of other actions. For this week’s tip, we’ll go over how to make your Internet browser as secure as possible.

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Internet Rights Advocacy Is for More Than Internet Access

Internet Rights Advocacy Is for More Than Internet Access

Some people believe so much in something that they’ll commit their lives to make it better for everyone. The Internet, as one of the most impressive advancements of civilization, has a fair amount of people who take the time (or make a living) advocating on the various issues that face Internet users. These Internet rights advocates have begun to make a big difference on the way that businesses, especially those businesses that only exist on the Internet, can act. Today, we’ll take a look at Internet advocacy.

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The Internet Brings More to Every Business

The Internet Brings More to Every Business

The Internet is incredibly important to the success of not only businesses, but countless users all over the world. In terms of the actual strength of the Internet though, people might not know just how many options there are out there that can provide access to this dynamic and feature-filled network. Thanks to the Internet, businesses all over the world have access to plenty of great services that enable them to accomplish as much as possible.

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This Week’s Tech Term: Responsive Web Design

This Week’s Tech Term: Responsive Web Design

Professionals who work in an office naturally have varying degrees of Internet use, but one thing remains the same: in an age where mobile devices are commonplace, what a website looks like on a smartphone screen is extremely important from a user’s perspective. This is called responsive web design, and this week’s tech term will provide an overview of what it is and why it’s helpful.

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An Introduction to the Dark Web

An Introduction to the Dark Web

Would it surprise you if you were to find out that over 99% of the Internet is not accessible through search engines? The truth is that the Internet you know, the one with what is seemingly all of history’s information on it, makes up around .03% of the entirety of the world wide web. Today, we’ll burrow through the surface web and take a look at what is beneath.

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Will Your Online Privacy Be Better Using Blockchain?

Will Your Online Privacy Be Better Using Blockchain?

Blockchain has been an especially hot topic as of late, especially with the recent meteoric rise in the value of most cryptocurrencies. With all the focus directed to Bitcoin, it is easy to forget that the blockchain has other uses - uses that are geared toward increased cybersecurity, transparency, and privacy.

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Tech Term: Routers, Defined

Tech Term: Routers, Defined

With businesses relying more and more on portability and mobility, it should come as no surprise that businesses also have to devote more time to the proper management of their wireless network. A considerable portion of this management is reliant on the router the business uses, as without the router, the business simply couldn’t have a wireless connection.

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Troubleshooting a Patchy Internet Connection

Troubleshooting a Patchy Internet Connection

Most businesses utilize the Internet in some fashion, and a slow connection can be a major annoyance and inconvenience. Thankfully, there are several ways that you can improve or troubleshoot your connection in the event that it’s suffering. Here are some of the ways you can make sure your Internet connection remains as consistent as possible.

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