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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Retrace Your Steps in Microsoft Word with Go Back

b2ap3_thumbnail_microsoft_word_400.jpgHave you ever been working in Microsoft Word and needed to go back and check an edit you made, but you didn’t remember what you did, or where in the document you did it? Going back and reviewing your edits in Word is easy using the little-known Go Back command.

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The New Face of Microsoft: What Was Revealed at the Windows 10 Live Event?

b2ap3_thumbnail_windows_10_400_20150202-015545_1.jpgWindows 10, the next big name in Microsoft’s family of Windows operating systems, is expected to arrive sometime in 2015. On January 21st, 2015, we were shown a glimpse of what to expect from the new operating system, as well as a preliminary look at the in-development browser, Spartan, and several slick new pieces of consumer technology.

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What’s Next for Microsoft? *Gasp* A New Browser

b2ap3_thumbnail_windows_10_400.jpgMicrosoft has already unveiled their latest project in the form of an entirely new Windows operating system, Windows 10. More recently, a new Microsoft web browser code-named “Spartan” is making tech headlines, which may be released alongside the new operating system.

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Real-World CIOs Share Their Thoughts about Windows 10

b2ap3_thumbnail_windows_10_cios_400.jpgBefore Microsoft officially releases Windows 10, beta versions are first given to select business leaders like CIOs. This is a standard practice for software manufacturers because it helps them to work out real-world bugs before publicly releasing their product. What do CIOs think of the Windows 10 technical preview? Inquiring business minds want to know.

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Microsoft Fixes Dangerous POODLE SSL Vulnerability

A while back we discussed the POODLE vulnerability found in SSL 3.0 SSL encryption technology. This vulnerability is found in all operating systems, as it is found within the web browser’s abilities to process SSL encryption. Thankfully, major companies are stepping up to tackle the issue, and Microsoft has released a basic solution to fix the vulnerability in Internet Explorer.

The POODLE vulnerability itself is used to obtain information encrypted with SSL technology by analyzing web traffic. This technique is used to steal information such as credit card numbers, Social Security numbers or other private information. In non-tech speak, SSL (Secure Socket Layers) is an encryption protocol used to keep data safe on the web through security certificates. This method of encryption has long since been replaced by the more secure protocol TLS (Transport Layer Security), but several systems will revert back to their old SSL certificates in the event something has gone wrong with their TLS. TLS isn’t vulnerable to this issue, so in theory, a hacker could force their way into a network, exploiting the traffic coming in and out of the network for any worthwhile information.

According to the Microsoft security advisory, hackers exploit a man-in-the-middle attack to take advantage of this vulnerability:

In a man-in-the-middle (MiTM) attack, an attacker could downgrade an encrypted TLS session forcing clients to use SSL 3.0 and then force the browser to execute malicious code. This code sends several requests to a target HTTPS website, where cookies are sent automatically if a previous authenticated session exists. This is a required condition in order to exploit this vulnerability. The attacker could then intercept this HTTPS traffic, and by exploiting a weakness in the CBC block cipher in SSL 3.0, could decrypt portions of the encrypted traffic (e.g. authentication cookies).

Due to the nature of POODLE as a design flaw, it’s not something that can easily be patched. Therefore, most experts are saying that you’re better off disabling SSL 3.0 for their web browsers. Most servers don’t rely on SSL 3.0 anymore, which makes it obsolete. In fact, most major browsers are looking to disable SSL 3.0 completely within the next few months. Firefox is fixing the issue with the November upgrade, while Google is working to disable SSL 3.0 on all of its products. This makes the vulnerability obsolete for two of the biggest browsers, but what about Internet Explorer?

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Microsoft Unveils Windows 10: “One Product Family, One Platform, One Store”

b2ap3_thumbnail_microsoft_logo_400.jpgWhat we expected to be Windows 9 has been gradually revealed through leaks over the past several weeks, but Microsoft has thrown a curveball into the mix with Windows 10. The latest information, revealed during a public Microsoft Windows event, has gone into much detail concerning the nature of the newest incarnation of Windows, including its focus on enterprise and cloud-centric policy.

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How to: Make Infographics in Microsoft PowerPoint

b2ap3_thumbnail_powerpoint_for_presentations_400.jpgIf there's one thing that you can learn from today's marketing trends, it's that visual content sells. Images and videos are a powerful marketing tool that should be taken advantage of at all costs, but an infographic can also help you keep a balance between content and visuals. If you can master the art of the infographic, your business will soar high above your competitors.

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Windows Phone vs. iOS vs. Android: The Mobile Computing War Rages On!

b2ap3_thumbnail_apple_microsoft_lag_behind_in_mobile_400.jpgOf all the computer company rivalries going on, one of the largest and most well known is Apple vs. Microsoft. The storied competition between these two software giants has driven innovation forward for more than thirty years. Today, the frontlines of this battle take place between the two company's mobile divisions, and now there's a third major competitor in the mix.

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Beam Me Up Skype Translator!

b2ap3_thumbnail_skype_translator_400.jpgWhat would the world look like if everybody spoke one language? We think a lot of conflicts would be resolved and our civilization would advance to the place where we're more like Star Trek and less like a train wreck. Thanks to new technologies like Skype Translator, the language barrier may soon be a thing of the past!

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Can the Surface Pro 3 Dethrone the Mighty iPad?

b2ap3_thumbnail_can_surface_beat_ipad_400.jpgThe Surface Pro 3 is the latest major release from Microsoft. It's an impressive piece of tech with a 12-inch screen and a Core i3 processor for the base model. Microsoft hopes that the Surface Pro 3 will dethrone Apple's iPad from its title as "King of the Tablets." However, the two devices may be too different for the Surface Pro 3 to even compete.

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Microsoft to Revamp Windows Phone Offering

b2ap3_thumbnail_windows_phone_400_20140606-143916_1.jpgSmartphones that have been running Microsoft's Windows Phone 8 mobile operating system have been manufactured for over a year and a half, and in that time, Android has wrestled the title of "most popular mobile OS" away from Apple's iOS. Windows Phone 8 devices currently sit third, making up just over 3% of all the world's mobile phones. Despite its place in the market, the world's largest software company will release the first major update to their Windows 8 Phone platform in the upcoming months, and early users are saying they're really hitting the mark.

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For Hackers, Microsoft Security Patches are Roadmaps to Access Your Data

b2ap3_thumbnail_windows_eight_point_one_400.jpgLately, there's been a string of computer security issues making the news, like the vulnerability found within Internet Explorer, the Heartbleed bug, and the host of issues associated with the recently-expired Windows XP. Is it possible that the security patches issued by Microsoft are making the problem worse for users of older systems like Windows XP?

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Microsoft Yields - Windows 8.1 Update Deadline Extended

b2ap3_thumbnail_windows_eight_point_one_update_400.jpgMicrosoft has announced that, unless you upgrade to Windows 8.1 Update (think of it like a service pack) users will no longer receive updates and support for Windows 8.1. The deadline was set for May 13th, but Microsoft bailed on this deadline the day before it would pass and, instead, extended the deadline. The update is crucial if you are using Windows 8.1 and desire to continue receiving patches for the operating system.

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A Second Chance - Microsoft Releases IE Patch for Windows XP!

b2ap3_thumbnail_update_two_400.jpgLast week, six versions of Internet Explorer were diagnosed with a crippling vulnerability that could have potentially allowed hackers to take over your computer, install malware, or steal sensitive data. The threat was deemed so immediate that the United States and the United Kingdom both issued warnings advising against the use of Microsoft's beloved web browser.

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WARNING: Huge Vulnerability in Internet Explorer Affects Everybody, No Fix for XP

b2ap3_thumbnail_alert_red_400.jpgAlert! Those using Windows Internet Explorer as your preferred web browser might want to take a short break from it and consider using a different browser like Chrome or Firefox until Microsoft works out a recently-discovered vulnerability.

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Fare Thee Well, Steve Ballmer and Windows XP

b2ap3_thumbnail_time_to_upgrade_400.jpgApril 8th is a big day for Microsoft; it's when they will finally pull the plug on their successful Windows XP operating system by ending its support. There are many users around the world that are still using Windows XP, which is a very risky move after tomorrow. Before we retire XP from the office, let's take a look back at how great it was with help from Steve Ballmer.

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How to Install Multiple Monitors

b2ap3_thumbnail_multiple_monitors_400_20140404-151202_1.jpgNothing says productivity like a workstation with a boatload of monitors hooked up to it. Using multiple monitors allows you to display several different applications at the same time, which improves workflow because you no longer have to shuffle through different windows to find what you need. Here's how to hook up an extra screen to your PC!

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29% of The World is Still Running Windows XP!

b2ap3_thumbnail_xp_end_of_support_400.jpgMicrosoft's popular operating system Windows XP is scheduled to have its support end on April 8. Microsoft has been telling the world about the need to upgrade for years, and most users have gotten the memo and either upgraded to a newer OS or they're at least making plans to. However, 29% of the world's computers are still running Windows XP!

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Microsoft SkyDrive is Now OneDrive

b2ap3_thumbnail_onedrive_from_microsoft_400.jpgUsers of Microsoft SkyDrive are having their service upgraded to the new OneDrive. Besides a new name, OneDrive has been given new features and Microsoft is marketing this solution as the "one place for your photos, videos, documents, and files across all your devices."

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How to Make a Graph in Microsoft Excel

b2ap3_thumbnail_excel_logo_400.JPGThere's nothing like a professional looking graph to get your point across in a big way. Having all the facts and figures compiled in a dynamic graph is a great way to show market trends and make decisions, but how do you create compelling graphs? One of the best tools for graph making is Microsoft Excel.

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