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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Happens When Your Microsoft Office 365 Subscription Expires?

What Happens When Your Microsoft Office 365 Subscription Expires?

Microsoft Office 365 is a highly useful subscription-based solution. However, as these services are based on the successful continuation of one’s subscription, it may be useful to know the procedure that Microsoft undergoes when a subscriber cancels their services. Here, we go into each step that Microsoft follows.

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Tip of the Week: New Windows 10 Features

Tip of the Week: New Windows 10 Features

Windows 10 received its second update in 2018. While some experts believe that this second update is too much, others look at it and are happy that more features and functionality is being added. Today, we’re going to dig into the details about this update, as well as some of the helpful features that you can take advantage of.

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48 Vulnerabilities Resolved On Patch Tuesday

48 Vulnerabilities Resolved On Patch Tuesday

Microsoft’s monthly Patch Tuesday issued resolutions to 48 vulnerabilities in August, including 15 that affected Windows, 25 critical flaws, 21 important flaws, and 27 that allowed for remote execution. This is a lot to consider, but the main jist of this is that lots of threats were fixed, and that your organization shouldn’t risk not implementing them as soon as possible.

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Tip of the Week: Be Better At Microsoft Word With These Four Tricks

Tip of the Week: Be Better At Microsoft Word With These Four Tricks

Microsoft Word is a great tool that your business may use for word processing, but it can do so much more. With the right tools, you’ll be able to take advantage of many different tricks that could change the way you see Microsoft Word. Here are four neat tips that you may not have thought of.

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The Windows 10 Anniversary Update Doesn’t Let You Turn Off Cortana

The Windows 10 Anniversary Update Doesn’t Let You Turn Off Cortana

Voice assistants like Apple’s Siri and Google Now have become omnipresent on smartphones and other devices, and Microsoft’s Cortana is hoping to capitalize on their popularity. However, Windows 10’s anniversary update has not been kind to the voice assistant, and actually makes it somewhat of a security issue to use on your Windows 10 devices.

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Alert: 27 Major Vulnerabilities Fixed By Microsoft. Is Your System Protected?

Alert: 27 Major Vulnerabilities Fixed By Microsoft. Is Your System Protected?

Microsoft’s latest round of security patches includes 27 software vulnerabilities, many of which are critical in nature. Affected are widely-used titles such as Windows, Microsoft Office, Internet Explorer, and the new Edge browser. It’s important for users to take action and install the Microsoft-provided patches, and soon.

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Microsoft Unveils New Windows as a Service Pricing Model

Microsoft Unveils New Windows as a Service Pricing Model

Is your business accustomed to paying for Windows operating systems up front? Microsoft’s latest “as a service” offering, Windows as a Service, might throw a wrench in your business model, but it could welcome shifts in your IT policy that ultimately allow for more flexibility on your part. Regardless, Windows as a Service provides businesses with the opportunity to reassess their approach to software solutions.

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Is Keeping Employees Away From the Windows Store Worth the Cost of Windows 10 Enterprise?

Is Keeping Employees Away From the Windows Store Worth the Cost of Windows 10 Enterprise?

As a business owner, there are naturally a few things you would prefer your employees not to be able to do on your workstations - least of all cost you a pretty penny in charges as well as in memory space. Taking this into consideration, it is no wonder that an employer would prefer to have access to the Windows Store removed from employee workstations.

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The World Has Warmed Up to Windows 10 but Microsoft Edge is Getting the Cold Shoulder

The World Has Warmed Up to Windows 10 but Microsoft Edge is Getting the Cold Shoulder

Is your business using Windows 10? If so, did you upgrade because you wanted to improve operations, or to stop Microsoft’s endless upgrade notifications? Regardless of why you upgraded, you’re now one of the 25.3 percent of people using Windows 10. But are you using Microsoft Edge as your preferred web browser?

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4 Office 365 Business Premium Features that Every Business Owner Will Appreciate

4 Office 365 Business Premium Features that Every Business Owner Will Appreciate

Microsoft Office 365 can enhance a company's operations in a variety of ways. Yet, due to the fact that not every business is the same, your organization will benefit more from a solution that’s customized to meet your needs. This is a big reason behind Microsoft’s customizable offering: Office 365 Business Premium.

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Review This Checklist to Make Sure You’re Not Running Recently Expired Software

b2ap3_thumbnail_end_of_life_microsoft_support_400.jpgEvery piece of software released by Microsoft has an expiration date. Known as the End of Life event, this is when Microsoft ceases to support the software. It’s imperative that you stay on top of EOL dates for the sake of your company’s operations and data security. Take for example the dozens of software titles that expired just this past April.

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Is Windows 10 Living Up to the Expectations of Microsoft?

b2ap3_thumbnail_windows_10_400.jpgThe hype train keeps chugging along for Windows 10, and it’s obvious why. It’s a great operating system that’s changing the way that businesses handle their daily tasks. But is Windows 10 doing as well as it lets on? According to desktop operating system usage statistics from NetMarketShare, Windows 10’s adoption rate has significantly slowed down in recent months, while more people continue to take advantage of Windows 7 and 8.x. Why?

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Microsoft Expands Hardware Offerings with Surface Book [Video]

b2ap3_thumbnail_the_surface_book_400.jpgMicrosoft and Apple have been going at it for decades. Not only have these two tech monsters been at it in the lab, they’ve been each other’s prime competition throughout the advents of the personal computer, the graphic user interface, and the smartphone. Today they continue to make devices that deliberately (or not) seem more like counterpunches to the other than pure innovation.

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4 Reasons Why You Shouldn’t Blindly Upgrade to Windows 10

b2ap3_thumbnail_upgrading_to_windows_10_400.jpgThe newly-released Windows 10 operating system has been well received by the tech community. Yet, no OS is perfect and you shouldn’t blindly upgrade just because you’ve heard good things about it. Before upgrading to Windows 10, be sure to take into consideration these four shortcomings.

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Windows 10 Is Here - Everything Your Business Needs to Know

b2ap3_thumbnail_windows_10.pngMicrosoft’s latest PC operating system arrived with fanfare yesterday, and has received overwhelmingly positive reviews so far, but is it ready for your business? Let’s take it for a spin and find out.

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What You Need to Know Before Blindly Upgrading to Windows 10

b2ap3_thumbnail_windows_10_upgrade_400.jpgWe’re counting down the days until the release of Windows 10 on July 29th. The Microsoft hype train is in full gear and the world has high expectations for the new OS. This begs the question, “Should your business upgrade to Windows 10 as soon as possible?”

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Meet Sway, Microsoft’s New Office App

b2ap3_thumbnail_sway_presentations_400.jpgDesigned to meet the changing needs of computer users is Sway, a new addition to the family of Microsoft Office apps. Sway is a cross-platform content aggregation tool allowing users to easily develop and share web-based presentations that are rich in both pictures and text. How can a tool like Sway help your business?

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Even Prosecutors Take Advantage of PowerPoint to Make Their Cases

b2ap3_thumbnail_prosecutors_powerpoint_400.jpgAre you a master of making brilliant Microsoft PowerPoint slideshows to augment your presentations? You’re not the only one; it’s widely known as one of the best mediums to create a compelling, professional slideshow. It’s used in classrooms, training sessions, and much more. However, there’s one profession where PowerPoint’s effectiveness is questionable: A prosecutor in a court case.

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Windows Server 2003 End of Support Date Fast Approaching

b2ap3_thumbnail_do_it_now_400.jpgTwelve years after its release, Microsoft has scheduled to end mainstream support for Windows Server 2003 on July 14, 2015. This move essentially pulls the plug on the popular operating system, leaving any business using the server OS after its end-of-support date vulnerable. If your organization is still running this outdated OS, you need to update ASAP.

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Tip of the Week: Retrace Your Steps in Microsoft Word with Go Back

b2ap3_thumbnail_microsoft_word_400.jpgHave you ever been working in Microsoft Word and needed to go back and check an edit you made, but you didn’t remember what you did, or where in the document you did it? Going back and reviewing your edits in Word is easy using the little-known Go Back command.

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