Ferrum Technology Services Blog

Communications are important for small businesses, but how much do you pay attention to your telephone system? While it might have been useful in the past, chances are your team members and clients are communicating with you in different ways, rendering your telephone system, more or less, obsolete—at least the traditional telephone systems, anyway.

Compared to other options like Voice over Internet Protocol, or VoIP, traditional telephone solutions are simply outdated in nature and scope. Let’s go over what you need to know about VoIP.

Voice over Internet Protocol, or VoIP, has been widely accepted by the business community as an excellent communication tool. This is due to both the cost savings that VoIP offers, as well as the many, many features that are inherently bundled into the solutions available. There may be more of these features than you may realize. Here, we’ll review some of these features, and disprove some misconceptions along the way.