Ferrum Technology Services Blog

When a business utilizes any kind of technology, there will come a time when that technology needs to be replaced--which means that the business will need to be sure that any data on the old machines cannot be recovered. This, in turn, means that the machine’s hard drive must be destroyed. In order to be absolutely certain that this has been accomplished, it helps to lean on the guidelines established by HIPAA.

The term “best practice” has been used by businesses for years to describe the optimal way of performing a particular task. However, before fully adopting them into business operations, it is important for these practices to be examined and deemed to be beneficial to an individual company’s circumstances. If they are not, a company risks much by adopting a misplaced best practice.

For the modern business, having a strategy to manage your employees smartphone use is essential. This is because most of the people that work for you have smartphones. One study shows that upwards of 90 percent of people under 30 own a smartphone. If you have any design on running a business, or employing millennials (who are the largest generation in the current workforce), you’ll need to know what you are doing to protect your business from the increasing amount of threats that are out there targeting smartphones.

The holiday season is coming to a close, with meals shared and gifts opened. You may have even received a new gizmo or doodad that you’re looking forward to trying out. Not to burst your bubble, but there is unfortunately a chance that the gizmo you had hoped to get (or purchased for a loved one) may lead to a security breach.

One of the most recognizable names in technology isn’t a person, it’s a virtual assistant: Cortana. While Cortana has been of great use to many users, sometimes that user isn’t actually the person who owns the device and is just someone else in the same room. This can be annoying, but there’s a way to acquaint Cortana with a single user’s voice and listen to them exclusively.

Merry Christmas! We know that for the small business owner, even on Christmas day, business doesn’t completely stop. Sure you can spend time with loved ones and take a couple days off from the grind, but tomorrow is another day. According to one study, people are gifting technology more than ever, so much so that new traditions that include technology, are replacing the once-held notion that technology was a distraction.

Identifying a qualified managed service provider can be challenging--especially if you don’t know what to look for. You should be able to gauge the worth of an IT provider based on a couple of key qualifications, just like you would if you were selecting an employee. What are some of the primary features that you want to look for in a managed service provider?

Microsoft Excel has been around for quite some time, but it’s one of the trickier Microsoft Office solutions to master. You might know all about some of the more common Excel tricks, but do you know these power shortcuts that can help you fully take advantage of the spreadsheet software? Here are some obscure Excel shortcuts that your organization can take advantage of.

We often go into depth about technology, management, and other business-oriented topics, and occasionally we decide to talk about a technology that may not be all that familiar to people with the hope that a short primer on the subject will ultimately help our readers to become curious and do their own research to understand the technology better. With Bitcoin being a trending topic in the news, understanding what a blockchain is will help you understand how this technology will drive data security in the coming years.

In the modern business setting, collaboration drives productivity. As a result, many software developers are producing software with collaboration in mind. Since these developers are all in competition with each other for market share, they are typically trying to build on more advanced features to outmaneuver the other companies. Some of the biggest names in the industry have recently updated their products to make collaboration a priority. This week we’ll take a look at updates made to Facebook Workplace, Gmail, and Slack.

Data backup and disaster recovery are two of the linchpins of any business that relies on data and IT solutions storing information. Your business needs to have a plan for when operations are interrupted due to an unforeseeable data loss event. There are a few ways that you can keep your data backups as safe and efficient as possible.

December 14th is the last day that our government representatives can vote whether or not to continue the Internet’s protection under the net neutrality rules established in 2015. Without these rules in place, your data can be analyzed by your Internet service provider, and they are free to act on that knowledge and manipulate your Internet in support of their own interests.

Information is one of the most valuable assets available to businesses, but to be fair, there’s an awful lot of falsified information found on the Internet. Due to the increased focus on data acquisition and dissemination, false information is more harmful and easy to manipulate than ever before. The thing about this is that “fake news” is actually reliant on technology to work.

How quickly could your business recover if it were suddenly hit by a Distributed Denial of Service, or DDoS, attack? Are you protected against the effects they could have on your operations? If asked these questions, most businesses should want to say yes, but in reality, over half lack the means to defend against DDoS.

Your business might have a limited budget, but this shouldn’t hold you back from implementing the best and strongest security solutions. However, security is a complicated process for any business. This is problematic, especially since common threats and vulnerabilities show up frequently in the business environment. We’ll walk you through some security basics so that you can optimize your organization's protection.

There has been a lot of buzz about the term net neutrality in the news, on social media, and around the water cooler lately. The FCC is preparing to end net neutrality on December 14th, 2017, and it’s causing a major stir. From activist groups encouraging people to call congress with their concerns, to headlines exclaiming that the Internet as we know it is dying, there is a lot to sift through to really understand what the stakes are. Our goal is to make sense of net neutrality without the sensationalism, and explain how it can affect small business owners.

The primary reason that businesses are opened is to make money. Whether it’s to sustain a lifestyle, provide funds for a cause, or some other goal, a business needs an incoming cash flow in order to stay open. However, this is a fairly large problem for many small businesses, as their invoices often don’t return in a timely manner.

Businesses are taking advantage of new tools every day to make sure that their projects are handled in the most successful way possible. One of these tools is Microsoft SharePoint, which can eliminate many of the major pain points of project management. Regardless of what type of business you run, we’re confident that Microsoft SharePoint can be a valuable asset for your organization. Here are three ways you can take advantage of SharePoint.

Your email inbox can quickly become an overwhelming mess without the proper management, but who has the time to sort through their email inbox on top of all of their other, more urgent responsibilities? Fortunately for Gmail users, the program provides the answer with its filter feature. For this week’s tip, we’ll show you how to regain control of your inbox with filters.

Social engineering is one of the trickiest parts of protecting your organization. It might sound like something out of a science fiction flick, but it’s one of the most dangerous attacks that a hacker can use against your business. Social engineering attempts to manipulate the target into giving away sensitive credentials or personal information for the purpose of stealing identities and other malicious intentions.