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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Let’s Look at Some Inexpensive Smartphone Options

Let’s Look at Some Inexpensive Smartphone Options

Two weeks ago we had a look at the flagships. Last week, we took a look at the new foldable and flippable smartphones, but what if you don’t have $1,000 to buy a device? Are your options severely limited? Let’s take a look at some of your options.

The Four Corners Your Network Security Needs to Cover

The Four Corners Your Network Security Needs to Cover

Network security is paramount to a business’ success with the number of security incidents and data breaches that could potentially upend it. While this sounds like a task of marginally epic proportions, managing your security can be greatly simplified via a few basic activities. Let’s go over four such security-boosting actions that you should direct your attention to.

When Your Contacts Aren’t Your Contacts - Display Name Spoofing

When Your Contacts Aren’t Your Contacts - Display Name Spoofing

Business success is often tied to the quality of your business relationships. There are a lot of people you need to trust: your vendors to get you whatever supplies you need, your team to complete their responsibilities without letting in threats, and your customers to turn to you for what they need. Unfortunately, cybercriminals are willing to take advantage of such trust to accomplish their own ends.

Taking a Look at Some Innovative Smartphones

Taking a Look at Some Innovative Smartphones

Last week we took a look at some of the flagship smartphones that are on the market to give you a good idea of this year’s cream of the proverbial crop, but in 2020 smartphone innovation has taken a big leap forward. Today, we take a look at some of the devices that are pushing the envelope in the smartphone space.

Why Businesses are Embracing Network Monitoring

Why Businesses are Embracing Network Monitoring

Your technology infrastructure is perhaps one of the most important elements for your business, which means that you need to be sure that it is always prepared to perform as it should. Unfortunately, this can sometimes be a challenge. Let’s go over how you can address this challenge so that you can accomplish as much as possible.

Tip of the Week: How to Waste Less Time on Your Email

Tip of the Week: How to Waste Less Time on Your Email

As much as we all rely on emails throughout the workday, they can be an intense pain to manage, which only makes it a hassle to deal with and can actively make it less useful for your users. We want to help you avoid this outcome, so we’re sharing a few tips to make the management of your email that much more effective.

2020 Smartphone Buyer’s Guide, Part 1

2020 Smartphone Buyer’s Guide, Part 1

Millions of people have moved off the traditional computer and now use their smartphone for checking email, editing documents, and doing much of their work. This means they need their device to be powerful and reliable. Today, we are going to take a brief look at some of the best smartphones available today: the flagships.

3 Reasons Companies Continue to Fail at Collaboration

3 Reasons Companies Continue to Fail at Collaboration

For the modern business, collaboration has to be one of the priority aims. It can cut costs, produce better products and services, and can help a company provide great customer service.  Some companies just haven’t figured out how to do it yet. Today, we will take a look at three reasons why your business  continues to fail at collaboration.

Tip of the Week: 6 Data Security Practices You Can Take

Tip of the Week: 6 Data Security Practices You Can Take

Data is one of the most valuable assets there is today, which is why any business should consider its security a prerogative. This can admittedly be a lot, which is why we’ve taken the liberty of preparing a few tips to help you get started on the right path. These may also help those in the middle of the process who need a little reminder.

How Technology Has Helped Many Businesses Get Through the Pandemic

How Technology Has Helped Many Businesses Get Through the Pandemic

COVID-19 is still a factor that businesses need to consider, especially in terms of their continued operations. With major adjustments required to stay open, many small and medium-sized businesses will need to accept the situation their business is in and implement changes. Fortunately, research that Salesforce summarized in their fourth Small & Medium Business Trends Report suggests that this is happening.

Microsoft Thwarts Major Hacking Attempt

Microsoft Thwarts Major Hacking Attempt

With the 2020 U.S. Election under a month away, there has been a lot of concern that outside interests would try to influence the results. Microsoft has recently disrupted a huge coordinated hacking effort that had designs of altering the election infrastructure needed for a fair and secure election. Let’s take a look at the effort and Microsoft’s response in today’s blog.

Tip of the Week: Three Ways to Make All Meetings Better

Tip of the Week: Three Ways to Make All Meetings Better

Remote collaboration, especially online meetings, have recently surged in popularity amongst businesses. However, as this has happened, many new adopters have gotten the impression that they just can’t accomplish as much as they could otherwise. To help readjust this perspective, we wanted to share a few productivity tips to apply to your next remote (or even in-person) meeting.

How Your Small Business Can Use the Internet of Things

How Your Small Business Can Use the Internet of Things

One of the biggest questions that was routinely asked to IT administrators before the COVID-19 pandemic shifted everything was, “How can we use the Internet of Things to Improve Your Business?” The answer isn’t as simple as you might think. Today, we will look at what benefits the Internet of Things can present to you and whether or not they can make a difference for the average small business.

How to Fight Back Shadow IT

How to Fight Back Shadow IT

Shadow IT, despite its melodramatic name, is nothing to be trifled with. Shadow IT is the term given to rogue technology and software being installed in your business without being reviewed or approved by IT. It has always given in-house operations difficulties, and remote work has made it an even bigger problem than before.

Tip of the Week: 5 Warning Signs of a Phishing Attack

Tip of the Week: 5 Warning Signs of a Phishing Attack

Phishing attacks are a very common threat nowadays. Between the classic message from a supposed Nigerian Prince to a sudden and urgent email from the bank with attachment in tow, we’ve all seen our share of them. That’s the trick to stopping them—being able to spot them. Let’s go over five signals that a message may be a phishing attempt.

What If All Data Was Leaked at Once?

What If All Data Was Leaked at Once?

When you take a long look at cybersecurity, you need to understand that the main purpose of it is to protect people’s ideas, people’s identities, and people’s effort. It isn’t all about protecting money, even though that obviously is a consideration. This notion led us to a thought experiment that Gizmodo recently undertook: What would happen if all the data stored in the world was suddenly leaked, open for the world to see? We’ve put together some of the responses. 

Do You Need to Extend Your Wireless Network?

Do You Need to Extend Your Wireless Network?

A wireless network is one of the most useful technologies you have in your home or office. Oftentimes, however, it is set up quickly and will have a hard time broadcasting a signal to the corners of your office. Today, we will discuss ways to ensure that your business (or your home) has the coverage you need it to have, and how to get it if it doesn’t.

Tip of the Week: Setting Up Excel to Track Changes

Tip of the Week: Setting Up Excel to Track Changes

Today’s software solutions are hugely benefited by the collaborative capabilities that are now included in them, but this is not to say that there isn’t the potential for confusion as people make changes to documents. Some software lets you track these changes, which is particularly useful in particularly dense applications like Microsoft Excel.

IT Help Desk and Its Business Benefits

IT Help Desk and Its Business Benefits

When your business has computer problems, productivity tends to decline. Unfortunately, IT, for all its benefits, has to be constantly maintained. One of the best ways to maintain your technology, or fix issues when they arise, is to lean on an IT help desk. Let’s take a look at the ways an IT help desk can benefit your business.

Cybersecurity Has Also Felt the Influence of COVID-19

Cybersecurity Has Also Felt the Influence of COVID-19

While businesses have always needed to focus on their data security, the COVID-19 pandemic has only made this more of a challenge. Let’s go over why this is, and how many industries (especially the healthcare industry) have had to adjust as a result.

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