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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Key Steps to Better Cybersecurity

4 Key Steps to Better Cybersecurity

In many ways, explaining why sufficient cybersecurity is important for your business has become redundant - especially when it is much more important to understand how this cybersecurity needs to protect you. The threats to data and privacy are known, but no less potent. In order to counter them, you need to make sure you have what you need to protect your business - starting with a few key considerations.

Tip of the Week: Limiting OneDrive Sharing

Tip of the Week: Limiting OneDrive Sharing

Statistically speaking, there’s a pretty good chance that you use Microsoft Office 365 in your business, which means you can use OneDrive, Microsoft’s contribution to cloud-based storage and collaboration. If this is how your users work productively, they are probably already familiar with how they can share these documents - but what if there are some things you don’t want freely shared around? Today, we’re going over how you can restrict OneDrive sharing capabilities.

The Conferencing Options That Really Matter

The Conferencing Options That Really Matter

Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their operations.

How to Optimize Security, Regarding Your Servers

How to Optimize Security, Regarding Your Servers

Your business relies on its servers in order to function - which makes it incredibly important that these servers are sufficiently protected. There are a few practices that you can put into place that will help you to secure your server room. Let’s work our way from the inside out as we review them.

Tip of the Week: How To Delete All Those Recordings Siri Has of You

Tip of the Week: How To Delete All Those Recordings Siri Has of You

With personal privacy being a major public topic, Apple decided to give users more control over their data. 

Back in July, Apple had admitted that it was holding and listening to recordings of iOS users who use Siri. This wasn’t much of a surprise, since we know that Amazon and Google do the same with their digital assistants. Apple now lets you delete the conversations you’ve had with Siri.

Confronting Video Conferencing Doubts

Confronting Video Conferencing Doubts

Businesses heavily rely on multiple different inter and intra communication methods to better fulfill the needs of employees and clients alike. While the use of email or direct message may suffice for specific scenarios, there are no data sharing options available greater than verbal communication. Many businesses underutilize conferencing platforms, so today we thought we would share some of the benefits that your business should be taking advantage of. 

I Lost Data Once… A Collection of Horror Stories; Part 2

I Lost Data Once… A Collection of Horror Stories; Part 2

Here’s a horror story about an entrepreneur who, at a glance, was following many data backup best practices. Unfortunately, at the end of the day, things didn’t go so well when a crucial task was missed.

I Lost Data Once… A Collection of Horror Stories; Part 1

I Lost Data Once… A Collection of Horror Stories; Part 1

I wanted to share a few stories we’ve gathered about times when a person or business has lost data. First, thank you to everyone who shared these stories with us and allowed us to publish them on our blog, and… we’re glad you made it through. The first one is a story about someone who learned their lesson the hard way.

Cybersecurity is a Shortcoming for the DHS

Cybersecurity is a Shortcoming for the DHS

Every IT administrator today needs to be concerned about cybersecurity, as does every private business when it comes to its network. However, the same can’t really be said for the computing resources of the government and other public entities… simply due to the lack of talent available.

Monitoring Your Staff Has Benefits

Monitoring Your Staff Has Benefits

You always read about the multitude of ways you can improve your business, but next to zero of them talk about what amounts to the elephant in the room: your staff. The workforce is a massive expense for most businesses; and, if it isn’t, it’s likely because you do a lot of things yourself. So, knowing that it becomes important to understand the financials around the people you have working for you. Basically, each worker has a number, and if you are getting that number out of their efforts, interfering with their work dynamic (to try to get more out of them) may actually have the opposite effect. 

Tip of the Week: Mobile Data Management

Tip of the Week: Mobile Data Management

There are hundreds of things that a business owner has to do, so managing the security of the data coming in and going out from mobile devices might not make the hierarchy of considerations that need to be immediately addressed. Today, we will take a look at why paying attention to the mobile end of your business is so important, how Mobile Information Management (MIM) helps with that, and how MIM fits in with the rest of your mobile strategy. 

How Google is Trying to Make Passwords Easier and Better

How Google is Trying to Make Passwords Easier and Better

Common opinion more or less states that passwords aren’t so much “necessary,” as they are a “necessary evil.” The best practices that are recommended to maintain the efficacy of passwords today can certainly feel excessive - which tempts many users into ignoring these practices, to the detriment of their security. Fortunately, many large companies - like Google - are trying to make passwords easier to manage.

How You Can Leverage G Suite to Your Business’ Advantage

How You Can Leverage G Suite to Your Business’ Advantage

Google’s offering is much greater than that of a simple search engine. It is hard to even imagine a time when the extent of the services offered by Alphabet, Inc. were just the search functionality that introduced a new verb into the public lexicon. Now, the applications that make up what is known as the G Suite are used by businesses everywhere. Here, we’ll go over some of the included features, and how your business can benefit from them.

Tip of the Week: Automatically Organizing Your Email

Tip of the Week: Automatically Organizing Your Email

Let’s face it - you’d be hard-pressed at this point to find someone who wasn’t fairly confident about their use of email in the office. However, the way they are currently using their email may not be the most efficient. This week, we’re focusing our tips on how to better use your email.

Even If You Don’t Hear About Small Business Breaches, They Happen

Even If You Don’t Hear About Small Business Breaches, They Happen

If you have a bank account or a credit card, chances are you’ve been made aware of a hack or a data breach. Big organizations are more frequently being breached, forcing them to run damage control for the often millions of customers affected. News coverage often bashes these big organizations, but what about smaller ones? The truth is, smaller businesses are breached just as often, with the consequences being just as severe. 

How Augmented Reality is Changing the Face of Industries

How Augmented Reality is Changing the Face of Industries

AR, or augmented reality, has been touted as the next “big thing” for nearly a decade, while other “big things” have been introduced. Google Glass almost made AR more commonplace, but security and privacy concerns turned it into a non-starter. Today, AR has taken a new life, so let’s review some predictions for the future.

Stop Trusting Hackers With Your Smartphone!

Stop Trusting Hackers With Your Smartphone!

Do you have a smartphone? Do you feel as though your data is secure on it? Users are relying on smartphones more and more to accomplish daily tasks. This means there is a massive amount of data traffic each day transferred to and from your device, and potentially transferred into the hands of a cybercriminal. 

Microsoft is Releasing Out-of-Band Security Updates

Microsoft is Releasing Out-of-Band Security Updates

Patching your software is one of the most important, yet ignored, tasks in computing. Keeping all of your software up to date with the latest threat definitions can help your business’ IT stay secure. Recently, in a somewhat atypical move, Microsoft has announced that they have released an emergency out-of-band security update to fix two critical security issues. 

Taking a Look at the History of Cybersecurity

Taking a Look at the History of Cybersecurity

Let’s face it, cybersecurity now has to be a major point of emphasis for the modern business. With the immense amount of threats out there, cybersecurity it has grown into a multi-billion dollar a year industry, with no limit in sight. Just a few decades ago, there was no fileless malware, no ransomware, no botnet army lying in wait to DDoS corporate data centers into oblivion. Today, we take a look at the brief (albeit rapidly growing) history of cybersecurity. 

Three Tricks to Spot Phishing Attempts

Three Tricks to Spot Phishing Attempts

Cybersecurity needs to be a priority to any business that wants to continue their operations in the long-term. One threat that is very common today is the phishing attack.

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