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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

New Variant of XLoader Malware Runs in the Background and Steals Your Photos, Texts, and Other Data

New Variant of XLoader Malware Runs in the Background and Steals Your Photos, Texts, and Other Data

If you’re in the know about cybersecurity and, specifically, mobile malware, you might have heard the name XLoader in the past. The malware has gone through considerable versions and variations, allowing it to steal information from users in more than seven countries, but the most recent is incredibly scary.

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Tip of the Week: How to Capture an Image or Document as a PDF in Android

Tip of the Week: How to Capture an Image or Document as a PDF in Android

Google Drive comes with a pre-built feature allowing users to scan a picture or document, and save it as a PDF—at least for Android smartphones. The trick can be pulled off with just a couple of taps, making it easier than ever to import documents to your Drive. Here’s how it’s done.

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Tip of the Week: Manage Your Android App Permissions

Tip of the Week: Manage Your Android App Permissions

Mobile devices are crucial to the productivity and success of modern businesses, but they bring with them countless opportunities for security risks and issues. To combat this, you need to be cognizant of these risks and manage the permissions of your applications. Let’s discuss how you can manage the permissions you grant applications on your Android smartphone.

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Tip of the Week: How to Change Your Default Browser in Android

Tip of the Week: How to Change Your Default Browser in Android

Any devout user of Android devices knows that Google Chrome is probably going to be the default browser on their devices, but what if you wanted to, for whatever reason, use a different one? There is a way to change the browser used on your Android device, and it all starts with knowing which browsers are available for use.

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Android-Based Malware Can Derail Your Mobile Strategy

Android-Based Malware Can Derail Your Mobile Strategy

There is such a heavy focus on malware that targets desktop PCs, laptops, and servers, but there are mobile malware types too, one of which is TangleBot, a pesky malware that hits the Android operating system. This particular threat is dangerous due to the increasing reliance on mobile technology in today’s workplace.

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Tip of the Week: How to Change Your Screen Resolution on Your Android Device

Tip of the Week: How to Change Your Screen Resolution on Your Android Device

Want to get more out of your smartphone’s battery? There are plenty of ways to get more juice out of a charge, such as turning off Wi-Fi or other settings, but today’s tip will walk you through changing the screen resolution. This shouldn’t have a major effect on what you can do on your phone, but it can slightly reduce the amount of battery your phone uses while the screen is on.

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Tip of the Week: Protecting Your Mobile Device Against Guests

Tip of the Week: Protecting Your Mobile Device Against Guests

Let’s face facts: there could easily be quite a bit on your mobile device that you don’t want someone to have access to. However, on the other side of the coin, you hardly want to appear rude and never let someone use your phone to place a call or look up some contact information… right? As it turns out, Android has a little-known feature called Android Guest Mode that many can use to share one’s device more securely.

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Tip of the Week: What to Do if Your Smartphone Goes Missing

Tip of the Week: What to Do if Your Smartphone Goes Missing

Uh oh—your mobile device is missing.

If you ever find yourself in this situation, time is of the essence… particularly if you have reason to believe that your device was stolen. To help prevent things from getting messy, we’ve put together a checklist for you to run down in case you suddenly can’t find your smartphone or tablet.

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Tip of the Week: What to Do Before You Lose Your Phone

Tip of the Week: What to Do Before You Lose Your Phone

It isn’t like anyone actively means to lose their smartphone, but stuff happens. After all, many of us have our device in-hand for most of our waking hours, so there’s plenty of opportunities for it to be left behind somewhere. Fortunately, there are ways that you can set up your smartphone to help track it should it be lost, whether it’s an Apple device or on the Android platform.

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A History of Android’s Many Versions

A History of Android’s Many Versions

Android has been around in one of its many forms for over a decade, and looking back, the changes that have been made over time is remarkable. Let’s go through each version to review some of the adjustments and improvements that each new version has introduced.

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What to Expect Out of Android 11

What to Expect Out of Android 11

While there’s been no “official” date set for the release of Android 11, there have been plenty of indications so far of its features in its ongoing beta tests. We decided to look forward into the near future to see how some of these features could help us to be productive.

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Tip of the Week: Apps to Avoid on Android

Tip of the Week: Apps to Avoid on Android

It is an indisputable fact that the Google Play Store has a ridiculous number of applications for users to select from. It is also a fact that many of these applications should not be downloaded, and instead actively avoided. For this week’s tip, we’re giving a few examples of the kind of app you should steer clear of, and why.

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New Mobile Malware Is a Threat to Your Device

New Mobile Malware Is a Threat to Your Device

Mobile devices haven’t been known to have a lot of faults when it comes to security, but when a really bad malware attack does happen, the best solution may be to wipe the device and start over from a factory reset. Currently, there is a malware targeting Android devices that is so resilient that it can even withstand a factory reset.

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Tip of the Week: How to Find Your Downloaded Files in Android

Tip of the Week: How to Find Your Downloaded Files in Android

Smartphones have become an important part of our lives, whether it’s for personal or professional purposes. Downloading media to devices rather than computers was practically unheard of, but nowadays it’s commonplace. Now that we mention it… where exactly do those files wind up going on an Android device? This week’s tip is all about how to find your downloads on an Android device.

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Tip of the Week: Leveraging Gmail’s Smart Compose Feature on Android

Tip of the Week: Leveraging Gmail’s Smart Compose Feature on Android

With technologies like machine learning and artificial intelligence entering further into our daily lives, what was once science fiction is becoming fact - assisting our lives (which most would agree is better than threatening our lives). For this week’s tip, we’ll show you how to leverage machine learning in a very basic way: in the Android version of Gmail’s Smart Compose feature.

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Tip of the Week: How to Get Production Out of Your Smartphone

Tip of the Week: How to Get Production Out of Your Smartphone

With the holiday season winding down, business needs to get done, which means that organizations will be expecting their employees to get back to work and make things happen as quickly as possible. Mobile devices make this prospect much easier, as work can be done on-the-go in a flexible manner. Here are some tips to get the most out of your mobile devices post-holiday season.

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5 Good Mobile Browsers for Android Devices

5 Good Mobile Browsers for Android Devices

Using a mobile device to browse the Internet has its perks, but one of the biggest ones is that you have so many options for browsers. If you’re having trouble selecting one for your needs, it’s generally best to stick with ones that you’ve used in the past. Here are a couple of options you have for mobile browsing.

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Tip of the Week: Using Less Data on Android

Tip of the Week: Using Less Data on Android

Mobile data is extremely important to the productivity and efficiency of modern businesses--especially when employees and administrators are out of the office. The major drawback of this is that it can be an expensive setup, as mobile data transfer can be pricey. We can help you get around this issue by minimizing the amount of data your Android device uses.

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What Android Oreo Includes

What Android Oreo Includes

Android 8.0 Oreo has been creating some significant buzz since it was announced, and after a long wait, the mobile operating system has been released to a select number of devices thus far. However, more devices will soon be able to take advantage of the many benefits and features of Android 8.0 Oreo, with Android 8.1 rolling out for others.

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Making the Switch from Apple to Android? Be Prepared!

Making the Switch from Apple to Android? Be Prepared!

With so many options that don’t cost $800, the Android mobile OS gains more customers every day. If you were a dedicated iPhone user that is looking to switch to Android, you have to be cognizant of the things you will need to ensure that you are able to transfer the information you need, and be able to seamlessly pick up your new device without missing a beat. Here are some issues you should consider:

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