Ferrum Technology Services Blog

Last year’s United States’ tax season when the Internal Revenue Service (IRS) was breached and hackers used 464,000 stolen Social Security numbers to successfully E-file 101,000 fraudulent tax returns using false PINs. This incident should cause taxpayers to ask the question, “What’s the government doing to protect my tax returns?”

Microsoft’s Blue Screen of Death has haunted every version of Windows since Windows NT, way back in 1993. In recent times, despite the BSOD’s emoticon makeover in Windows 8 and Windows 10, the notification isn’t any less frustrating to encounter. When experiencing the dreaded BSOD, the question on every user’s mind is, “How do I fix it?”

There’s no questioning that smartphones have done wonders for the world of business. Yet, some workers aren’t willing to adopt smartphones, and prefer their unbreakable nostalgia-filled flip phones.

Ferrum Technology Services Field Services Technician Chris Palakie achieved Digium SwitchVox dSSE (Digium SwitchVox Support Engineer) Certification today!  We are so excited to add to our team of certified engineers!

Ferrum Technology Services Senior Technical Account Manager Shaun Lang achieved Digium SwitchVox dSSE (Digium SwitchVox Support Engineer) Certification today!  We are so excited to add to our team of certified engineers!

Ferrum Technology Services Senior Technical Account Manager Shaun Lang achieved Digium SwitchVox dCSE (Certified Systems Engineer) Certification today!  We are so excited to add to our team of certified engineers!

Ferrum Technology Services Field Services Technician Chris Palakie achieved Digium SwitchVox dCSE (Certified Systems Engineer) Certification today!  We are so excited to add to our team of certified engineers!

The Internet is a great tool to use for business, but it’s also full of threats that could undermine your security if you’re careless. The main issue with cyber security is that it’s extraordinarily difficult to cover all of your bases, especially if you’re not tech-savvy. We’ll go over, in detail, some of the many security best practices that you can implement to keep your sensitive information and account credentials safe from hackers.

It’s a typical work day. You’re going about your business, when you decide to take a short break and check Facebook. Maybe you see a post that you’d like to share, but you’d rather not have that post on your timeline. While you could just delete it later, there’s a new feature that lets you share a post to your news feed, without posting it on your timeline.

All businesses must be prepared to deal with any unforeseen circumstances that could disrupt operations and derail their goals. One often unforeseen method for doing this is keeping an extra workstation on-hand, just in case a worker needs to use it. By doing so, you can prevent downtime and improve the way your business handles maintenance.

Everyone knows that it’s beneficial to upgrade your company’s technology and use the latest and greatest solutions. As much we all enjoy using new technology and shiny gadgets, is there a point when upgrading goes too far?

Cybersecurity for business contains many complexities that are often difficult to keep track of. If your organization takes a proactive approach to understanding and implementing cybersecurity best practices, you can dramatically increase the security of your organization’s network.

We’ve all been in a situation where we’re watching our inbox waiting for someone to send an email back. However, you might be limiting your own success by making your emails be too long, too wordy, or even too brief. According to a study by Boomerang, there are several ways to make your emails more viewer-friendly, and it all starts by analyzing what you’re currently doing with your outbound communications.

To become a grammar expert takes years of education--a luxury that few modern workers have. Thankfully, there are tools available online that can make anybody a grammar expert. One such tool is Grammarly, a free Chrome extension and web-based app.

Some days, productivity comes naturally and you can destroy tasks like it’s no one’s business. Other times, distractions seem to pop up everywhere and you need all the help you can get, just to get anything done. Here are four productivity tips, proven to help you regain focus at the office.

Google is much more than just a collection of desktop apps, a search engine, and a web browser. Google is a large company that’s continuously innovating with new and exciting technologies. One of these is Google Wallet, which allows for sharing cash and making money transfers online. What many users of Google Wallet forget is that, just like a debit or credit card, your Google Wallet card number can be stolen and used for fraudulent activity.

A clean computer is one that you can rely on. Like all other kinds of technology, a computer needs regular maintenance and cleanup sessions that preserve its working ability and prolong its life. Since January is Clean Up Your Computer Month, there’s no time like the present to ensure that your PC is squeaky clean. Here’s how you can give your computer and its components a comprehensive cleaning.

What’s the difference between a cafe and a café? By definition, there’s no difference, but to a coffee aficionado, that symbol above the ‘e’ makes all the difference. But how do you type special characters like this? Here are two easy ways.

Network security is more important today than it’s ever been before, especially in light of several concerning developments in targeted hacking attacks. Unfortunately, many employees (and even some employers) don’t know or understand how to follow various security best practices. By ensuring that every single one of your employees understands the importance of cybersecurity, you can exponentially increase your organization's network security.

Email is a communication solution that clearly shows its age, but it’s still a vital component of the modern office. Despite your best efforts to find a better way to communicate, email is a staple that’s proving to be difficult, if not impossible, to adequately replace. Therefore, it makes the most sense to make using email as painless as possible. Here’s how it’s done.