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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Choose a Good PIN for Your Credit Card

b2ap3_thumbnail_creditcard_security_400.jpgIdentity theft is commonplace on the Internet, and if you’re not careful with how you approach your browsing, you could potentially leak sensitive information to hackers. Unfortunately, some people are so concerned with protecting their other information, like Social Security numbers or dates of birth, that they forget that their PIN number is just as vulnerable to hacking as ever.

3 Warning Signs That Can Reveal Your IT Staff’s True Colors

b2ap3_thumbnail_employee_true_colors_400.jpgYour IT staff deals with your technology on a daily basis, and that same technology is necessary for your company’s survival. In a sense, your IT staff holds the future of your business in their hands. This tremendous responsibility demands a certain level of trust from the business owner, but sometimes they might have other ulterior motives in mind. How can you tell if you’re being fooled by your IT staff?

Looking for Virtual Love in All the Wrong Places

b2ap3_thumbnail_i_love_you_400_20150209-171815_1.jpgOnline dating has been around long enough that it no longer carries a negative social stigma. In fact, you may know of some success stories from online dating--or you may have even successfully used online dating yourself. When looking for online love, remember to use protection from scammers.

The fastest way to do a customizable screenshot

lightshot-screenshot-toolWe love our toys here at Ferrum - and one of them we'd like to share with you.  It's a screenshot tool called LightShot which is a free app you can download on the internet - http://app.prntscr.com.

3 Ways to Prioritize Fighting Botnets

b2ap3_thumbnail_fight_off_a_botnet_400.jpgThe Internet is infested with threats of all kinds, some of the most annoying are bots. These consist of systems which potentially gather information from a variety of sources. While primarily used by search engines to gather data from websites (these are the good kinds), there are others who may have fallen into the hands of hackers which steal information or send spam.

Half of Your Employees Would Steal from You if Fired

b2ap3_thumbnail_former_employee_theft_400.jpgIn a survey by Cyber-Ark, close to half of employees interviewed admitted that if they were fired tomorrow, they would take with them their former company's proprietary data. This is a shocking revelation considering how much you trust your current staff, maybe even to the point of referring to them as "family." What can you do to protect your business from a former employee with ill intentions?

SIP Trunking for Dummies

SIP-trunk-graphic

The phrase "SIP Trunking" or "SIP Trunks", is increasingly common in the world of telecom. However if you are reading this, you are probably not in the telecom business but would like to know more.

Replace a Cisco IP Phone System - Get an additional 15% Off!

Digium SwitchVox

Summer is here and it's getting hot outside!  Why not get an awesome incentive if you're looking for a new PBX?  Digium has a promotion for you that's just as hot!  Get an additional 15% off when you replace a Cisco IP Phone System!

Formulas and Reactions 101: Microsoft Excel 2013 Edition

b2ap3_thumbnail_microsoft_excel_400.jpgDo you have trouble keeping track of your budget and expenses within your company? It's not your fault - prices change over time, and paperwork can be tedious to go through. By taking advantage of Microsoft Excel's basic mathematical formulas, you can simplify the way that keep track of your business's budget.

Alert: Cryptolocker Threat Returns with a Vengeance!

b2ap3_thumbnail_warning_malware_400.jpgTwo weeks ago, the National Communications Administration managed to weaken a set of malware designed to steal banking and personal credentials from unsuspecting users. They warned the world that GameOver Zeus and Cryptolocker ransomware would be back with a vengeance, and that immediate action could prevent a whole lot of pain later.

Never Lift a Style Guide Again With Microsoft Word’s Built-In Citation Machine

b2ap3_thumbnail_Microsoft-Word-Logo.jpgDespite what many people think, Microsoft Word is far from a normal word processor. Microsoft has thrown all sorts of nifty new toys in there for its consumers to enjoy, such as a built-in citation machine for all of your research needs. When writing a white paper, you want to use specific examples and you want to give others credit when it is due. That's the only professional way to do it.

200 Million People’s Identities Compromised in One Scam

b2ap3_thumbnail_it_security_400.jpgDetails are still coming in regarding one of the biggest data breaches in history that compromised the personal records of 200 million Americans! The scam was propagated by the online ID theft service Superget.info, and it's currently being investigated by the U.S. Senate Committee on Commerce, Science, and Transportation.

There’s No Good Reason to Disable Your Antivirus Software

b2ap3_thumbnail_dont_turn_off_antivirus_400.jpgIt's a nightmare scenario for any business when a computer virus cripples their system. It's even worse when it happens to a company that has invested in a dedicated antivirus software, especially when the virus got through because someone felt the need to disable it! Because of scenarios like this, you should never disable your antivirus software.

Your Technology Hates the Cold Too

b2ap3_thumbnail_technology_in_the_cold_400.jpgIn the midst of one of the coldest and most grueling winters the U.S. has experienced in years, millions of Americans are growing impatient for the arrival of spring. As subzero temperatures spread across the country, the cold weather and snow has become a hazard not only to humans, but to their technology. How cold is too cold for your gadgets?

#WhatYouShouldKnowAboutHashtags

b2ap3 thumbnail hashtag400You've seen them around everywhere. Every time you watch TV, look at a poster, listen to the news, or have a conversation with a teenager, you'll be exposed to the term "hashtag". What are hashtags exactly? What do they do? Why should you care about them? How can they help your business? #readmoretofindout

Let's talk about securing your Wi-Fi

b2ap3 thumbnail securewifiA lot of businesses have been taking advantage of Wi-Fi wireless networking to increase mobility around the office for staff. Most businesses seem to understand that their Wi-Fi network needs to be password protected to keep outsiders from getting in, but most businesses often make the mistake in using WEP security on their wireless network instead of a more secure solution.

Please Check your Bank Statements!!!

target-150x150On December 18 Target reported that there credit card secuirty system has been breached. A total of 40 million credit card numbers have been stolen. Some reports indicate that the card numbers were found on a blackmarket website that sells "dumped" cards, or cards that have had the magnetic strip replicated to blank card.

TechTips: Demything Email Legends

deli chain emailHave you ever received one of those chain emails that look like this?  You may want to think twice before you start forwarding to everyone in your contacts list.

 

Tips to Get the Most out of eBay!

b2ap3_thumbnail_bebaylogo400.jpgYou can find anything you need on eBay, and be entertained by perusing thousands of crazy items you don't need. Since 1995, eBay has been one of the most dominant forces for online shopping. You can use eBay to both make and save money, but you have to know how to work eBay for your advantage.

 

Don’t Skimp on These 7 Tech Must-Haves

b2ap3_thumbnail_gearhelp400.jpgAs a small business leader, your obvious "win" is making a large profit. With this goal in mind, small businesses commonly try to cut their costs by neglecting tech upgrades. Unfortunately, technology often ends up on the backburner of the budget in an effort to maximize profits. Here are seven tech must-haves that your business can't afford to skimp on.

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