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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

As a small business grows and takes on more employees and adds more departments, one aspect that becomes increasingly difficult to manage is email. Essentially, you go from using a handful of email addresses to managing dozens of accounts. If it feels like you’re losing control of your company’s email situation, then you’ll want to implement the following email solutions.

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Tip of the Week: 3 Tips to Keep Your Email Inbox Under Control

Tip of the Week: 3 Tips to Keep Your Email Inbox Under Control

Email may be crucial to the functionality of your business, but at times it can seem like your inbox is far beyond your control. You might find yourself throwing away hours on end just to clean up the pile of unread messages in your inbox. Thankfully, with a bit of effort, you too can free yourself from an overburdened inbox.

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Those Cute Little Emojis May Be Putting Your Data at Risk

Those Cute Little Emojis May Be Putting Your Data at Risk

As the world of technology grows increasingly mobile, emojis are appearing in the most unlikely of places, like business communications. Even though emojis may seem rather cute and innocent, their use by employees may cause more problems than they’re worth. :-O

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Tip of the Week: 4 Tips to Writing Effective Emails

b2ap3_thumbnail_gmail_simplicity_400.jpgWe’ve all been in a situation where we’re watching our inbox waiting for someone to send an email back. However, you might be limiting your own success by making your emails be too long, too wordy, or even too brief. According to a study by Boomerang, there are several ways to make your emails more viewer-friendly, and it all starts by analyzing what you’re currently doing with your outbound communications.

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Tip of the Week: Turn Your Favorite Email Client into Gmail on Your Android Device

b2ap3_thumbnail_gmail_your_inbox_400.jpgEven though Google would prefer it if everyone switched over to Gmail as their primary email client, this simply isn’t going to happen. Many businesses are set in their ways, and would prefer to use Microsoft Outlook. Other users might still be in the days of Yahoo Mail for their personal email account. It’s to the users of other email clients that Gmailify is targeted.

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Nearly 50% of Data Stolen in 2015 Were Passwords and Email Addresses

b2ap3_thumbnail_stolen_data_400.jpgIn 2015, there was an incredible amount of information stolen from organizations all over the world. From healthcare companies to government institutions, nobody was safe from the endless onslaught of hacking attacks. Now, in the wake of these hackers’ destruction, it seems that most of the incidents in question exposed passwords and email address; important credentials that put many users’ security in jeopardy.

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Tip of the Week: How to Find Out if an Email Address is Valid

b2ap3_thumbnail_email_address_found_400.jpgHave you ever spent time writing an email to somebody that you haven’t emailed before, hit send, and then wondered if the email address is even valid? For the active email user, this is an all-too-common scenario. How can you know for sure if an email address is valid before sinking time into writing a message?

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Tip of the Week: Know What Email Spoofing is So You Don’t Get Taken

b2ap3_thumbnail_email_spoofing_400.jpgHave you ever been the target of an email spoofer? This can be a difficult question to answer, especially if you don’t know what you’re looking for. Email spoofing can appear to be from legitimate sources, but the most important indicator is if the message looks like spam or fishy in general. If you ever receive a message like this, you might wonder why your spam filter didn’t catch such an obvious trap.

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How Unified Communications Can Unite Your Business Like Never Before

b2ap3_thumbnail_unified_comm_400.jpgA modern business needs to keep up with the latest technology solutions, and communications are no different. Believe it or not, though, many organizations have yet to commit to a comprehensive unified communications strategy that encompasses their entire network. It’s more important today than ever before to maintain a professional grip on your communications technology, including how your organization approaches both internal and external communications.

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Don’t Let Spam and a Messy Inbox Hinder Productivity

b2ap3_thumbnail_manage_your_email_400.jpgEmail is a communication solution that clearly shows its age, but it’s still a vital component of the modern office. Despite your best efforts to find a better way to communicate, email is a staple that’s proving to be difficult, if not impossible, to adequately replace. Therefore, it makes the most sense to make using email as painless as possible. Here’s how it’s done.

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Tip of the Week: 3 Steps to Find Your Email Message in Gmail

b2ap3_thumbnail_search_gmail_400.jpgIf your business uses Gmail as its preferred email client, then you know that it’s a great way to keep communications running smoothly. Sometimes, however, a message might fall through the cracks, and you’ll need to locate it in order to acquire certain information. Gmail has made it easy to locate lost messages with their search feature.

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Tip of the Week: Here’s the Easiest Way We’ve Found to Merge 2 Email Accounts

b2ap3_thumbnail_email_merge_400.jpgIf you’ve been a computer user for some time, there is a distinct possibility that you have more than one email account. At the very least you have your home address, and it’s increasingly likely that your college, your place of employment, your ISP, or some other organization has issued some sort of email address. There is now a way to combine these accounts into a single email address of your choice.

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Tip of the Week: How to Know For Sure When Your Email Has Been Read

b2ap3_thumbnail_mail_track_400.jpgOne nail-biting aspect about email is that you’re never sure if the person you sent your message to has actually opened it and read it. This is especially the case if it’s an important message. When you don’t hear back as quickly as you’d like, you then begin to doubt if the message was ever even received, which could lead to unnecessarily contacting them by different means. This only looks desperate. To calm your nerves, there’s an extension for Chrome that tracks details like this for Gmail.

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Can Your Team Spot the Latest Email Security Threats?

b2ap3_thumbnail_email_security_solutions_400.jpgFor many businesses, few parts of a network’s infrastructure are as important as the email management system. It’s a pain point for most businesses, but so many of them don’t understand how best to protect their network from the threats that come through the email medium. What kind of threats should you expect to see, and how can you best protect your business from them?

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Why Bother Archiving Your Email?

b2ap3_thumbnail_archiving_your_email_400.jpgWhat’s the point of archiving company emails? After all, it takes up a significant amount of storage space that might be used for other, more important information. Maybe it’s because you’re forced to do so by some regulation, but there are other reasons that archiving your email is a good thing. Whatever the reason, you’ve made the right choice by archiving your email.

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Tip of the Week: Use Outlook Quick Steps to Breeze Through Your Email

b2ap3_thumbnail_outlook_mail_400_20150220-055732_1.jpgOne of the best reasons to use Microsoft Outlook is the little-known Quick Steps feature. With Quick Steps, you can apply multiple actions at the same time to your email messages. Users that feel bogged down by their inbox will especially appreciate this email management tool.

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Security and Productivity Must Be Priorities with Your Company’s Email Solution

b2ap3_thumbnail_email_security_and_productivity_400.jpgWe’re all hooked on our email. It has revolutionized the way businesses communicate, and in many cases, it can be a major distraction. If you’re a small business trying to manage your own Exchange server, you’re probably aware of how much a headache email can be. Do you really have time to host and manage your own email solution?

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Tired of Email? Here are Some Alternatives

b2ap3_thumbnail_email_alternatives_400.jpgEver since the world adopted the Internet, email has been a part of the picture. Initially, email seemed like a dynamic tool compared to faxes and metered mail, but now, the average worker despises their email inbox for its unreasonable demands on their time and its hindrance to productivity. Are there any options that can replace email in the workplace?

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Tip of the Week: How to Write a Professional Email

b2ap3_thumbnail_write_email_400.jpgWhether you like it or not, email is a standard communication method used by businesses around the world. Sometimes it can be difficult to come up with the right things to say, especially when you’re under pressure to respond. Thankfully, with the right formula, writing a good email doesn’t have to be nearly as hard as you might think it is.

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Organize Your Microsoft Outlook 2013 Contacts the Easy Way

b2ap3_thumbnail_outlook_logo_400.jpgAs a business owner, your email contacts list is probably chock-full of clients and customers you've met over the years. This can make it difficult to find your target without sifting through countless names. Instead of getting flustered by an unorganized list, try sorting your contacts in various ways.

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