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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Which is a Better Spreadsheet Option, Google Sheets or Microsoft Excel?

Which is a Better Spreadsheet Option, Google Sheets or Microsoft Excel?

Spreadsheets are a supremely useful tool for businesses to use, but it is important for you to consider which option will work out best for your particular needs. Let’s consider the biggest two spreadsheet applications available today—Microsoft’s Excel and Google’s Sheets—to familiarize yourself with your options.

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Is This Bug in Your System? Chances Are, It Was!

Is This Bug in Your System? Chances Are, It Was!

Cybersecurity is challenging enough… you don’t need issues coming from one of your key applications. However, since a bug was found in some of the most popular Internet browsers today—potentially risking billions of people’s data security—you could very well see these kinds of issues. Let’s go over this vulnerability, and what you can do to address it.

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Tip of the Week: Using Google Drive’s Workspaces to Stay Organized

Tip of the Week: Using Google Drive’s Workspaces to Stay Organized

Many businesses looking to consolidate their tools are turning to cloud services and software suites that offer a centralized collection of solutions—such as the G Suite, as offered by Google. While G Suite offers the Google Drive as a means of organizing your work resources and documents, different files can sometimes be saved in different places. This week, our tip is going to cover how you can work around this fact with a feature called Workspaces.

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Tip of the Week: How to Customize the Dictionary in Google Docs

Tip of the Week: How to Customize the Dictionary in Google Docs

Say you are looking to learn something about a concept that you don’t know much about, what do you do? You “Google” it right? So when you are using Google Docs you’d think that it would automatically know any word that you would type in. This isn’t the case. It knows a lot of words, but if it doesn’t recognize a word that you would normally use, you will need to add it to your dictionary. Today we will tell you how to do so.

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New Features are Appearing in G Suite Applications!

New Features are Appearing in G Suite Applications!

The G Suite is clearly a project that Google is far from finished with, as they have consistently made improvements to the suite and its included software. Recently, a few were added that could very much benefit a business’ users. Let’s go over a selection of these updates, and the benefits you could see as a result.

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AR Market Is Growing Rapidly

AR Market Is Growing Rapidly

Augmented reality (AR) has been talked about for what seems like ages. The technology, which overlays real time information over a displayed image, is seemingly advancing for retail use, but there have been several factors that have kept it from being as mainstream as it will be in the future. Let’s take a look at AR and how the efforts of some of the biggest tech companies in the world are aiming to push the technology to the limits. 

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How Google is Trying to Make Passwords Easier and Better

How Google is Trying to Make Passwords Easier and Better

Common opinion more or less states that passwords aren’t so much “necessary,” as they are a “necessary evil.” The best practices that are recommended to maintain the efficacy of passwords today can certainly feel excessive - which tempts many users into ignoring these practices, to the detriment of their security. Fortunately, many large companies - like Google - are trying to make passwords easier to manage.

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How You Can Leverage G Suite to Your Business’ Advantage

How You Can Leverage G Suite to Your Business’ Advantage

Google’s offering is much greater than that of a simple search engine. It is hard to even imagine a time when the extent of the services offered by Alphabet, Inc. were just the search functionality that introduced a new verb into the public lexicon. Now, the applications that make up what is known as the G Suite are used by businesses everywhere. Here, we’ll go over some of the included features, and how your business can benefit from them.

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Tip of the Week: Handy Google Chrome Shortcuts

Tip of the Week: Handy Google Chrome Shortcuts

It’s no secret how useful the Google Chrome browser is to a user. What is a secret, however, is that Chrome has some added capabilities that make it even more useful than first impressions would suggest. For our Tip of the Week, we’ll review some of these capabilities so you can implement them into your daily workflows.

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Why Protecting Your Google Account Should Be a Priority

Why Protecting Your Google Account Should Be a Priority

Your Google account is one of your most important assets, regardless of whether you’re a business professional or a casual user. The tricky part of using Google, however, is to make sure that you’re using this asset safely. By securing your account and valuing your Google account credentials, you can make sure your account stays safe.

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Enhancements Made to Google Maps

Enhancements Made to Google Maps

Google Maps is a neat service that helps users navigate during their travels, but more upgrades are being released all the time to augment their experiences. Some of the most recent updates have provided additional functionality that can provide users with even more ways to use Google Maps--particularly in regard to actually making it to their destination on time and in style.

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Chromebooks Deserve More Credit than You Might Think

Chromebooks Deserve More Credit than You Might Think

It can be easy to dismiss the simple Chromebook as a limited solution, a one-trick pony of technology. However, while this may have once been true of the devices, more recent models are capable of much more than their predecessors. We’ll address a few misconceptions people have about, and against, Chromebooks.

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Tech Term: Chromebook, Defined

Tech Term: Chromebook, Defined

Chromebooks are becoming more and more popular with the general technology user, and for good reason. They have features that make them quite desirable for a lot of people, but also due to these features, they aren’t for everyone. This week’s Tech Term is the Chromebook, so let’s take a closer look at what they are and what they do.

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Tip of the Week: Google Chrome Extensions for Google Drive

Tip of the Week: Google Chrome Extensions for Google Drive

Google Drive lets its users take advantage of a lot of great tools and utilities, and this is only augmented by Google Chrome’s extensions. With these tools at your disposal, you can optimize the way your company takes advantage of Google Drive. Here are some of the best extensions out there that let you utilize Google Drive’s best assets to your advantage.

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Tip of the Week: It’s Easy to Color-Code Your Google Drive

Tip of the Week: It’s Easy to Color-Code Your Google Drive

By default, folders in Google Drive display as a muted gray color. Unfortunately, this simplistic choice can make certain folders difficult to find in a sea of gray. For this week’s tip, we’ll go through how to change the color that a folder displays in Google Drive.

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Android Starts Zero-Touch With Google Pixel, More To Follow?

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Google’s Android line of smart devices have made their presence well-known in the business world. Google now offers a zero-touch enterprise solution for its Pixel-line mobile devices. The primary reason for this is that mobile devices are somewhat time-consuming to set up, especially on the business level. You can save time by pre-configuring these devices for your business to use using Pixel’s zero-touch solution.

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Google Instant Is Dead… Did You Notice?

Google Instant Is Dead… Did You Notice?

Users can expect a change to how Google delivers results going forward, as the search engine has killed off its ‘Instant’ feature. This feature--introduced in 2010--influenced how results were displayed, and when.

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It's Time to Write a Eulogy for the Internet as We Know It

It's Time to Write a Eulogy for the Internet as We Know It

The Internet is prone to change. We all know this and have experienced it firsthand. Even though we may understand this reality, it can still be rather shocking when we’re confronted with it. The latest statistics show us how the current changes of the Internet have huge implications about how we’ll all interact with the web moving forward, which may spell doom for doing “online business as usual.”

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Google Rewards Hackers Handsomely for Exposing Flaws

Google Rewards Hackers Handsomely for Exposing Flaws

Google has implemented a project to encourage assistance in collecting potential vulnerabilities for its Nexus line of mobile devices, with some considerable prizes associated with it.

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A Classic Example of Why You Should Only Allow Trusted Apps to Access Your Data

A Classic Example of Why You Should Only Allow Trusted Apps to Access Your Data

If your employees are given an Android device to use for work, or if they bring in their own as a part of a Bring Your Own Device strategy, you may want to pay special attention to what follows.

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