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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Troubleshooting a Patchy Internet Connection

Troubleshooting a Patchy Internet Connection

Most businesses utilize the Internet in some fashion, and a slow connection can be a major annoyance and inconvenience. Thankfully, there are several ways that you can improve or troubleshoot your connection in the event that it’s suffering. Here are some of the ways you can make sure your Internet connection remains as consistent as possible.

Tip of the Week: 3 Ways to Get Windows 10 to Boot Faster

Tip of the Week: 3 Ways to Get Windows 10 to Boot Faster

Have you ever waited far too long for your Windows workstation to boot up? Chances are that you’ve seen first-hand how much time can be wasted during this process. If you want to save some time, you can review our three tips to help you speed up your Windows 10 computer’s boot time.

More Victims of the Equifax Breach Discovered

More Victims of the Equifax Breach Discovered

The 2017 Equifax leak was a disastrous scenario, but recent revelations have discovered that even more victims were affected than was previously thought. Nobody ever wants to hear this kind of news, but there is an upside to this that shouldn’t be ignored - learning from the mistake. We’ll start with a refresher on what happened exactly, and what these new developments mean for your organization.

Take These Steps to Make IT Security Top of Mind

Take These Steps to Make IT Security Top of Mind

Here’s the thing about IT security: it requires a little more than a decent firewall and a reasonably-strong password. We talk a lot about how to ensure that your business’ network stays a top priority, and the best way to do that is to implement what we call a Unified Threat Management (UTM) solution. An enterprise security system like a UTM can provide a considerable improvement for the way you protect your organization, but even something as simple as a little bit of user error could bypass these protocols.

Tip of the Week: Moving Your Apps to Your New Phone

Tip of the Week: Moving Your Apps to Your New Phone

While it feels great to power on a new phone and marvel at its slick new interface and features, you might feel frustrated by the fact that you now have to reinstall all of the applications and data that was on your original device. This week’s tip is dedicated to helping you make this process easier and more efficient for an Android smartphone.

Why CPA Firms are in Danger of Being Hacked

Why CPA Firms are in Danger of Being Hacked

The Internal Revenue Service has declared to tax professionals that they must take extra steps toward protecting the information of taxpayers. Certified Public Accountant (CPA) firms, whether they are large organizations or small businesses, hold much information that could be used by hackers and identity thieves, which makes them major targets during tax season.

Data Loss Can (and Will!) Affect Your Entire Business

Data Loss Can (and Will!) Affect Your Entire Business

Data loss, on any scale, is an organizational nightmare. Not only do you have to restore data, any lost productivity that comes as a result of the data loss incident makes it difficult on the budget. That’s only scratching of the surface of how serious data loss can be.

Tech Term: What is a Dongle?

Tech Term: What is a Dongle?

There are countless examples of words that have evolved to meet the needs of their times. Meat once referred to solid food of any kind before it came to mean the edible flesh of animals. The word nice once had many meanings that completely contradicted each other. Today’s Tech Term, dongle, is another word that has evolved, albeit at a faster pace.

Have You Considered What You’re Really Losing When You Lose Your Phone?

Have You Considered What You’re Really Losing When You Lose Your Phone?

Losing a smartphone can be a problem for anyone. For the modern business, it can really cause issues. Mobile devices are notorious for housing a lot of personal information, which makes them extraordinarily dangerous to lose track of. How much is at stake with mobile devices going missing; and, what kind of information is stored on these devices that makes them so dangerous to misplace?

Encrypt and Protect Your Data with a VPN

Encrypt and Protect Your Data with a VPN

If you’ve ever felt as though someone was watching what you were doing while you were working remotely, either at home or in public, there’s a chance that you were right. Without a private Internet connection, it is a simple matter for others to watch your processes and steal the data you’re generating. Is there any way to protect your data as you work outside of the office?

Tech Term: HTML vs Plain Text

Tech Term: HTML vs Plain Text

As a business owner, we’re sure that you’ve spent some time around computers. You might have even seen the phrases “plain text” and “HTML,” used in regards to email. By understanding what both of these phrases mean, you can improve the way that you understand the technology that your business depends on. The primary difference between the two is simply how much information each of them carries.

Email Malware is the New Schrӧdinger’s Cat

Email Malware is the New Schrӧdinger’s Cat

There is a famous thought experiment devised by physicist Erwin Schrӧdinger, describing a very particular paradox in quantum physics through the experience of a cat. While Schrӧdinger’s cat was initially intended to demonstrate a very different phenomenon, it can also be applied to something that all businesses need to consider: their email security.

Disasters Come in All Sizes

Disasters Come in All Sizes

Each organization has a different definition for how they define a disaster. One business might feel that they can get away with losing a few files here and there, while another might need every file to be secure and protected against data loss. Regardless, the importance of being able to define the severity of a disaster cannot be underestimated, as you will need to properly gauge just how much hot water your business has landed in before it can pull itself up by the bootstraps and push forward.

Have You Implemented Email Encryption?

Have You Implemented Email Encryption?

If you don’t take measures to secure your email, you could potentially give up crucial information to anyone lurking on the same network as you. This is inevitable on public Wi-Fi connections, or anywhere data is in transit. Encryption is the best way to make sure that your organization’s communications are secure, so you absolutely want to encrypt your email.

When it Comes to Security, Two Factors are Better Than One

When it Comes to Security, Two Factors are Better Than One

The password isn’t nearly as secure as it used to be. Hackers have begun to take advantage of extremely powerful solutions designed to brute force their way into accounts by using software to rapidly guess thousands of passwords per second, making it extraordinarily difficult to prepare yourself for them. What’s the best way to guarantee that passwords aren’t going to be the downfall of your company? A great start is by taking a close look at password best practices and two-factor authentication.

Digital Signatures are More Efficient and Secure

Digital Signatures are More Efficient and Secure

Your signature has a lot of power, particularly in the business world. Because of this, it’s curious to see how so many companies are moving over to the more digital alternative. In order to fully take advantage of digital signatures for your organization, you need comprehensive security measures that can reinforce the authenticity of your signatures.

Tip of the Week: Surfing the Web, Securely

Tip of the Week: Surfing the Web, Securely

The Internet is often taken for granted, in both a professional and a personal capacity. You’d be hard-pressed to get anything done without it nowadays. This doesn’t mean it’s always safe to do so, however. There are many threats that lurk in the darkness of the Internet, and if you’re not careful, you could find yourself on the receiving end of them. We’ve put together some tips that can help you keep both yourself and your business safe while browsing the web.

Is Your Mobile Device Safe from Malware?

Is Your Mobile Device Safe from Malware?

Mobile devices are becoming more important in business use, which means that their security needs to be a serious consideration. While for most of its history, the telephone’s function was limited to sending sound, the new functions that these new mobile devices have give them more utility, but also make them more of a target for threats, including viruses.

Could You Identify a Social Engineering Attack?

Could You Identify a Social Engineering Attack?

Social engineering can allow a cybercriminal to access networks without being hampered by the security solutions that a business has in place. Through the manipulation of the human element of a company, its critical resources are exposed. In order to protect your business against the threat of a social engineer, there has to be an overall awareness in your company culture.

Tip of the Week: Comparing the Pros and Cons of Desktops and Laptops

Tip of the Week: Comparing the Pros and Cons of Desktops and Laptops

Should your next computer purchase be a desktop or a laptop? Let’s talk about the less obvious differences between the two so you can make the right decision when buying computers for your staff.

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