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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Your Mouse Can Do a Lot With a Click or Two

Tip of the Week: Your Mouse Can Do a Lot With a Click or Two

You might think you know all of the tricks that a mouse is capable of, but you would be wrong. Here are some of the niftiest uses possible for your mouse.

Holiday Shopping Just Got Easier--Check out These Gadgets!

Holiday Shopping Just Got Easier--Check out These Gadgets!

It can often be difficult to figure out what to get someone for a holiday gift. Fortunately, there is almost always a new gadget or gizmo that can make someone with particular interests happy. In this blog, we’ll go over a few cool gadgets that make excellent special-interest gifts.

These Smartphones May Make Your Holiday Season Brighter

These Smartphones May Make Your Holiday Season Brighter

The holiday season is upon us, which means that many will soon be opening packages in the hopes of finding a mobile phone nestled inside. Perhaps you or a loved one are one of these people. However, deciding upon a phone to request has become more difficult, as the market has become inundated with options.

How to Get the Most Out of Your Security Budget

How to Get the Most Out of Your Security Budget

Running a business isn’t cheap, which results in budgets becoming strained under their operational needs. A major contributor to this strain is often the security-focused line items. However, there are a few means and methods to getting the most out of your security budget.

Are You Guilty of These Computer Goofs?

Are You Guilty of These Computer Goofs?

Everyone makes mistakes. This is especially true when it comes to the technology that is used by your organization every single day. For this week’s tip, here are some things to avoid when using your computer.

Are These 3 Challenges Holding Your Patch Implementation Back?

Are These 3 Challenges Holding Your Patch Implementation Back?

How many applications does your business use on a daily basis? Managing and maintaining them all can be quite the challenge for a number of reasons--particularly if your organization doesn’t have a dedicated IT technician. It’s important that you take a look at your current situation and determine what roadblocks there are that could cause problems for your organization's securty.

Leveraging AI Might Be What Stops Hackers

Leveraging AI Might Be What Stops Hackers

There are times that hackers can’t interfere with data, and then there are times that hackers really can’t interfere with data. CERN, the Conseil Européen pour la Recherche Nucléaire (European Council for Nuclear Research) maintains far too powerful of a computer grid to risk it falling into the control of hackers. To protect it, CERN leverages the cutting edge of security to protect its European Laboratory for Particle Physics: artificial intelligence.

Tip of the Week: It’s Easy to Color-Code Your Google Drive

Tip of the Week: It’s Easy to Color-Code Your Google Drive

By default, folders in Google Drive display as a muted gray color. Unfortunately, this simplistic choice can make certain folders difficult to find in a sea of gray. For this week’s tip, we’ll go through how to change the color that a folder displays in Google Drive.

Bad Rabbit Ransomware Strikes Targets in Eastern Europe

Bad Rabbit Ransomware Strikes Targets in Eastern Europe

In yet another widespread ransomware attack, Eastern European countries saw an assortment of their critical establishments and infrastructures struck by an infection known as Bad Rabbit. Government buildings, media establishments, and transportation centers were among the targets of this attack.

Security Should Come In Two Parts

Security Should Come In Two Parts

As you run your business, you need to remember a few things. First, your digital security is an incredibly important consideration, as your crucial data could be tampered with or stolen outright. However, you can’t forget the shared importance of your physical security systems and how they will keep your business safe as well.

Tip of the Week: Google Calendar Has Gotten An Update

Tip of the Week: Google Calendar Has Gotten An Update

Have you checked your Google Calendar recently? Google has given the app quite the polish, both visually and functionally--particularly for those who use its business-grade G Suite for maximum productivity. How will you use this revamped version of Google Calendar for your organization? Let’s find out!

3 Reasons That Remote Monitoring and Management Is A Good Choice

3 Reasons That Remote Monitoring and Management Is A Good Choice

The businesses of today rely on technology in order to function, which means that their technology needs to be in top shape. However, this requires a sizable time commitment, something that most businesses will have trouble seeing through. Help comes for these businesses in the form of remote monitoring and management.

Tip of the Week: Change Your Default Browser's Download Folder

Tip of the Week: Change Your Default Browser's Download Folder

Windows has a dedicated folder to hold downloaded content, appropriately called the Downloads folder. However, you may not want to save your downloads there. You can change the default location of any downloads you make from the Internet, and it’s surprisingly easy. We’ll walk you through how to do it.

In the Hands of Hackers Artificial Intelligence Can Be a Major Problem

In the Hands of Hackers Artificial Intelligence Can Be a Major Problem

As much as we personify the items in our life, we should remember that they are just that: items. However, technology has made it so that these items seem to be getting smarter through artificial intelligence. The first computer to play chess against a human opponent was introduced in 1956, and ever since, humanity has strived to make progress in the field of AI. In fact, AI is so valuable that even hackers are trying to take advantage of it.

Understanding Data Breaches Is The First Step To Stopping Them

Understanding Data Breaches Is The First Step To Stopping Them

Since the very beginning of the year, over 10 million personal records have been lost or stolen on a daily basis. As a result, chances are high that you or someone you know has been victimized by a data breach. However, since many individuals and businesses are never notified, they may have incorrectly come to the conclusion that they are not at risk. This, unfortunately, is not the case.

Tip of the Week: How to Print Directly From Your Android Device

Tip of the Week: How to Print Directly From Your Android Device

Have you ever tried to print something from your smartphone? Yes, we know that sounds kind of absurd--but it’s certainly not impossible. In fact, it’s often easier to do this than sending yourself an email with the attachment, or accessing the files on your desktop. We’ll go over how you can print a document or picture from your Android smartphone so that you can make things just a little bit simpler.

ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

A major vulnerability has been discovered that affects everyone that uses Wi-Fi. Key Reinstallation Attack, or KRACK, affects the core encryption protocol that most Wi-Fi users depend upon to shield their browsing from others, Wi-Fi Protected Access 2 (WPA2).

10 Ingredients To A Winning UCC Strategy

10 Ingredients To A Winning UCC Strategy

There is one thing that superior customer service, employee satisfaction, and overall productivity have in common: Communication. It’s the backbone of any company’s structure. With so much technology developed to improve the way humans interact with one another, businesses have begun to use technology to achieve a level of customer satisfaction and understanding that has never been reached before.

Android Starts Zero-Touch With Google Pixel, More To Follow?

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Google’s Android line of smart devices have made their presence well-known in the business world. Google now offers a zero-touch enterprise solution for its Pixel-line mobile devices. The primary reason for this is that mobile devices are somewhat time-consuming to set up, especially on the business level. You can save time by pre-configuring these devices for your business to use using Pixel’s zero-touch solution.

Tip of the Week: Your Desktop Needs Some TLC, Too

Tip of the Week: Your Desktop Needs Some TLC, Too

Does your business struggle with maintaining its Windows workstations? If you do, we fully understand any frustrations you might have. It can be challenging and time-consuming to keep your technology in proper working order, but it doesn’t have to be. With a couple of proactive tips to help you better manage your computers, you’ll be able to waste less time and stay productive during your workday.

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