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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Objection: Data Backup is Not the Same As Disaster Recovery

b2ap3_thumbnail_disaster_recovey_not_just_backup_400.jpgA thorough data backup is important for your business continuity plan, and so is a fast and efficient disaster recovery solution. What's that? Aren't those the same thing? Unfortunately, the two concepts are far from the same thing, but many business owners are still under the impression that their data backup is also a disaster recovery solution.

Tip of the Week: How to Write a Professional Email

b2ap3_thumbnail_write_email_400.jpgWhether you like it or not, email is a standard communication method used by businesses around the world. Sometimes it can be difficult to come up with the right things to say, especially when you’re under pressure to respond. Thankfully, with the right formula, writing a good email doesn’t have to be nearly as hard as you might think it is.

Warning: Updated Cryptowall Ransomware Strikes Again

b2ap3_thumbnail_ransomware_attack_400.jpgAs a business owner, you want to take every precaution against the latest threats that can affect your way of life. An updated threat called Cryptowall 2.0 (previously known as Cryptolocker) has been cut loose by malware developers, and it's capable of dealing irreparable damage to your business's network and data. This spear-phishing variant has the power to grind your network's files to dust, and in turn, your productivity.

3 Paths for the Internet of Things

b2ap3_thumbnail_internet_of_things_paths_400.jpgWhether the world is ready for it or not, the Internet of Things (IoT) is on its way. As such, there is a lot of controversy about what actually constitutes the Internet of Things. Infoworld argues that a lot of what the public claims to be part of the IoT, is actually not a part of it, and that we need a more substantial definition for this oncoming phenomenon.

Hoteling Your Office to Get Maximum Collaboration Out of Your Team

b2ap3_thumbnail_hoteling_is_the_new_trend_400.jpgAs technology continues to improve, workers are able to be more efficient and do more with less. In the name of efficiency, new technology changes things, including the office layout. "Hoteling" is the latest office trend in workplace efficiency, and with the right technology, you can organize your office in this new way and gain maximum collaboration out of your team!

Tip of the Week: How to Protect Yourself from IT Equipment Theft

b2ap3_thumbnail_it_equipment_theft_400.jpgHow often do you deal with your company-owned IT equipment? Some businesses keep detailed records of their equipment and use security measures and policies to prevent theft; but if your business doesn't protect its equipment, you could be digging a hole into your budget without realizing it.

The Threat Level for BadUSB Malware has Increased

b2ap3_thumbnail_badusb_is_dangerous_400.jpgThis past August, we reported on a new vulnerability with USB firmware called BadUSB. This vulnerability was discovered by Karsten Nohl of SR Labs. The BadUSB vulnerability was presented at the Black Hat security conference as a theoretical risk, but now, the code has leaked and this risk has become a reality. Oops.

Tip of the Week: 3 Ways to Monitor Your Employee’s Internet Usage

b2ap3_thumbnail_your_query_is_blocked_400.jpgThe Internet is a vast and wonderful plain of many fruits and resources, but there are two sides to everything. It can also be a vile and disgusting place, with content that could make even the most hardened criminal flinch (or stare in astonishment). Keep your network safe by implementing a content filtering solution for your business.

Upon Further Review, the FCC Reverses its NFL Blackout Rule; Fans of Net Neutrality React

b2ap3_thumbnail_nfl_fcc_400.jpgIt's football season! Many NFL fans are spending their Sundays glued to their TV sets cheering on their favorite team. This season, those in the tech industry who are concerned about net neutrality have also taken an interest in football--primarily due to a recent FCC ruling.

Microsoft Unveils Windows 10: “One Product Family, One Platform, One Store”

b2ap3_thumbnail_microsoft_logo_400.jpgWhat we expected to be Windows 9 has been gradually revealed through leaks over the past several weeks, but Microsoft has thrown a curveball into the mix with Windows 10. The latest information, revealed during a public Microsoft Windows event, has gone into much detail concerning the nature of the newest incarnation of Windows, including its focus on enterprise and cloud-centric policy.

Tip of the Week: Here are 4 Signs to Catch APT Hackers In the Act

b2ap3_thumbnail_apt_hack_400.jpgWorking with technology can get pretty complicated and technical at times. We're here to help. We've got plenty of technology tips to share with the world, and we're going to unleash them on you once a week. For more helpful tech tips, search our previous blog articles. This week's tip will help you spot a nasty APT hack on your company's network.

Automation: Is it Suffocating Real-World Talent?

b2ap3_thumbnail_automation_at_work_400.jpgTechnology grows more powerful and complex every day, and there have been increasing efforts to automate certain repetitive tasks. In the near future, we may be able to look at fully automated assembly lines. While most companies are concentrating on what this means for their budgets, automation could very well be a threat to jobs around the world.

Caution: New Bash Bug Vulnerability Might Leave You with Shellshock

b2ap3_thumbnail_bash_bug_vulnerability_400.jpgFor users of Unix-based operating systems, there's a new threat on the loose. The vulnerability, promptly called the Bash bug, or "shellshock," is targeting systems equipped with Linux and Mac OS X. The bug allows remote users to execute arbitrary code within the operating system.

How One Business Owner is Fighting Yelp in the Most Unconventional Way Possible

b2ap3_thumbnail_are_review_sites_good_400.jpgOne California restaurant owner has recently taken on an interesting marketing strategy that goes against all conventional wisdom. Co-owner David Cerretini of the Italian restaurant Botto Bistro tells his strategy to USA Today, "I want to be the worst restaurant in the San Francisco area!" Strangely enough, his approach seems to be working.

Sharpen Your Focus with an IT Roadmap and Reorganization

b2ap3_thumbnail_it_strategies_400.jpgWith so many new trends popping up in today's technology industry, it's only natural that a change of pace, or even a change in strategy, be considered by any business hoping to take advantage of what the world has to offer. Your company needs to adapt to change if it hopes to be successful in the future business world.

Organize Your Microsoft Outlook 2013 Contacts the Easy Way

b2ap3_thumbnail_outlook_logo_400.jpgAs a business owner, your email contacts list is probably chock-full of clients and customers you've met over the years. This can make it difficult to find your target without sifting through countless names. Instead of getting flustered by an unorganized list, try sorting your contacts in various ways.

Half of Your Employees Would Steal from You if Fired

b2ap3_thumbnail_former_employee_theft_400.jpgIn a survey by Cyber-Ark, close to half of employees interviewed admitted that if they were fired tomorrow, they would take with them their former company's proprietary data. This is a shocking revelation considering how much you trust your current staff, maybe even to the point of referring to them as "family." What can you do to protect your business from a former employee with ill intentions?

Has Your Business Moved to the Cloud Yet?

b2ap3_thumbnail_cloud_computing_questions_400.jpgThe cloud is becoming a very important part of the modern-day business, and for good reason. It frees companies from the restricting physical nature of servers, desktops, and other hardware. In fact, according to Joe McKendrick of Forbes magazine, four-out-of-five small businesses will soon operate on the cloud.

In Light of Major Retail Hacks, Protect Your Credit Card Numbers

b2ap3_thumbnail_protect_your_credit_card_400.jpgThe Target data breach seems but a distant memory now, yet the same malware strikes again, this time at Home Depot. The hacking attack targeted the millions of credit and debit cards used at these large retailers, but these attacks could have been mitigated with proper precaution.

Increasing Data Demands Set to Cause an Environmental Crisis

b2ap3_thumbnail_big_data_causing_problems_400.jpgData centers are truly modern marvels. These warehouses full of servers are responsible for harboring most of the Internet, and these facilities are popping up all over the place. As great as data centers are, according to a new study by the National Resources Defense Council, the increasing demand for data doesn't bode well for the environment.

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