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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

LeakerLocker Takes Exposure to New Heights By Sharing Your Mobile Browser History

LeakerLocker Takes Exposure to New Heights By Sharing Your Mobile Browser History

Ransomware, the malware that locks down its victim’s files until they pay up, has always been a frustrating issue to deal with. However, a recent mobile ransomware will make the issue a little more personal… by sharing the victim’s mobile browsing history.

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It’s Now Legal for ISPs to Sell Your Online Browsing History

It’s Now Legal for ISPs to Sell Your Online Browsing History

Due to recent legislative activity, the rules and regulations that the Federal Communications Commission put in place to protect the personal data of Internet users have been struck down. This change now allows ISPs, or Internet Service Providers, to sell the browsing information of their customers to advertisers without consent--a move many consider to be a threat to net neutrality. This is what you need to know.

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$100 Million Hacking Incident Shows that No Company is Immune

$100 Million Hacking Incident Shows that No Company is Immune

It’s a tough lesson to learn, but almost any company is susceptible to cyber-attacks that take advantage of any security setup’s weakest link: the people involved. This lesson was most recently learned the hard way by two unnamed tech companies that fell victim to a phishing campaign that was allegedly run by Evaldas Rimasauskas, a Lithuanian man accused of stealing $100 million from them.

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Don’t Sleep on These 4 Game-Changing Technologies

Don’t Sleep on These 4 Game-Changing Technologies

Your business has always used technology as a way to move forward and differentiate itself from other businesses, but you can’t take full advantage of the benefits that technology brings if you don’t take a chance with new devices. Here are four new technologies that may have exactly what you need to make a significant improvement in your business operations.

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With These 3 Features, a Thief May Take Your Phone, But They’ll Never Take Your Data

With These 3 Features, a Thief May Take Your Phone, But They’ll Never Take Your Data

One of the biggest fears of every smartphone user is having their phone stolen. Compounding this fear is the additional risk of the thief accessing the contents of the device and doing with it as they please. To help reduce the injury that comes from the insult of a stolen phone, security developers have come up with several clever solutions.

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Simple Solutions to Make Sure Your Webcam Isn’t Spying on You

Simple Solutions to Make Sure Your Webcam Isn’t Spying on You

Did you know that many webcams are infested with RATs? Not unlike their furry counterparts, RATs (or Remote Access Tools) are a nuisance that can cross the line into hazardous. This form of software allows a non-user to spy on a computer, giving them the ability to steal information or even record you and your environment with a PC’s webcam.

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3 Security Shortcomings to Sharing Files Over the Cloud

3 Security Shortcomings to Sharing Files Over the Cloud

One major advantage of the cloud is that it allows users to easily share files. Although, due to just how easy it is to share files, this advantage may also prove to be a disadvantage, especially when inexperienced users are the ones doing the sharing. The next time your business shares a file with a cloud-based file sharing service, be sure to account for these three risks.

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3 Compelling Reasons Why Businesses Should Adopt Data Encryption

3 Compelling Reasons Why Businesses Should Adopt Data Encryption

Data security is arguably one of the most important parts of running a business, especially when personally identifiable or confidential information is being shared across your network. Yet, some businesses continue to ignore security in favor of a “more convenient” approach which doesn’t hinder operations. When implemented properly, your security not only augments operations, but secures your organization’s data infrastructure.

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Don’t Overlook Internal Threats as You Safeguard Your Network From External Ones

Don’t Overlook Internal Threats as You Safeguard Your Network From External Ones

Doing business on the Internet is a dangerous gambit, and not one which should be taken lightly. Every small business uses some kind of sensitive information that is valuable to hackers. Most think that preventative measures are enough to ensure their security, but the fact remains that only through threat detection and elimination can you guarantee that all issues are promptly handled.


The threats to your organization’s infrastructure are numerous and plentiful, and while some will make themselves known immediately, others will hide in plain sight. These threats are designed to either leak information or provide new outlets for hacking attacks. Regardless, it’s important to identify attacks that have weaseled their way through your defenses before they have been around long enough to cause damage.

Breaches are Inevitable
To truly understand how threat detection is just as important as threat prevention, you need to come to grips with the worst-case scenario. It’s not an uncertainty that you’ll be hacked at some point--in fact, it’s very likely, and as such, you need to make sure that you’re prepared for any and all situations, including a data breach. Even large organizations and enterprises that pride themselves on security can experience data breaches. Consider the high-profile hacks of Sony and the United States Office of Personnel, as well as the health care provider Excellus BlueCross BlueShield. If these organizations had anticipated data breaches, perhaps they may have been able to prevent them--or at least mitigate the damage.

This is why you absolutely need to expect the worst in order to keep it from happening. While preventative solutions can help, it’s also imperative that you implement ways to detect intrusions, as well as ways to eliminate threats. Only then can you be ready to tackle any and all threats that want to hurt your business.

What You Can Do
CIO recommends what they call a preventative “triad” of sorts. This includes protection, detection, and reaction. You’ll need both security solutions like a firewall, and monitoring tools that allow you to check (and eject) threats from your network.

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Why You Need to Be Cautious About How Your Company Approaches Social Media

Why You Need to Be Cautious About How Your Company Approaches Social Media

Social Media allows businesses to share their brand with the outside world in entirely new ways. While the benefit of social media is that everyone and their mother is on it, the problem with social media is that everyone and their mother is on it. People put all sorts of information on their accounts, which translates into a major security risk in the form of targeted phishing attacks.

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Pandemic: Hackers Have Stolen More Than 100 Million Healthcare Records

Pandemic: Hackers Have Stolen More Than 100 Million Healthcare Records

Healthcare organizations are a hot topic when it comes to cybersecurity, as even a small data breach could turn into a goldmine for hackers. Recently, IBM’s 2016 Cyber Security Intelligence Index has reported a data breach that exposed more than 10 million medical records, which shows us just how scary a breach of this kind can be. The secret weapon, in many cases, is a threat called ransomware.

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Alert: Acer Customer Credentials Stolen. Is Your Data Safe?

Alert: Acer Customer Credentials Stolen. Is Your Data Safe?

If you made use of Acer’s online store to purchase a device between May 12, of 2015 and April 28, 2016, we have some bad news for you: There’s a chance you received a letter from Acer to inform you that your card’s credentials were stolen.

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Why You Should Consider These Alternative Security Measures Over Passwords

b2ap3_thumbnail_multifactor_authentication_is_right_400.jpgAs time goes on, the password has proven time and again that it’s not going to be enough to keep hackers out of online accounts and other sensitive parts of your IT infrastructure. One of the most valuable responses to this development was two-factor authentication, which is part of a more complex overarching trend that involves much more than simple two-factor authentication.

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Apple Stands Up to the FBI: Legal Battle Ensues

b2ap3_thumbnail_fbi_and_apple_400.jpgThere’s no questioning Apple’s dedication to the advancement of technology, especially over the past few decades. With the iPhone being the first of many commercially available smartphones, Apple has always been at the forefront of exciting consumer technology developments. Now, however, their most important decision yet may come in the form of a face-off with the FBI.

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What’s Better Than Watching an Eagle Snatch a Drone from the Sky? Hint: Nothing [VIDEO]

b2ap3_thumbnail_anti_drone_eagle_400.jpgDrones are great devices for entertainment. Whether they’re flying in races or recording breathtaking videos or photos from a bird’s-eye view, drones can help you feel like you’re on top of the world. Unfortunately, just like all types of technology, drones can be abused. Violations of drone legislation have led authorities to ask a difficult question: how can you get an illegal drone out of the sky, without risking those who are passing by below?

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Tip of the Week: Here’s Our Checklist to Know if You’ve Been Hacked

b2ap3_thumbnail_identifying_hackers_400.jpgBusinesses that have online dealings should always be aware of how much danger their operations are in, especially with the omnipresent threat of hackers. Depending on the severity of the hacking attack, some organizations might not even know they’ve been hacked until it’s far too late. It’s critical that your business is able to identify potential threats before they’ve caused irreparable damage to your infrastructure.

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Tip of the Week: What to Do When Passwords aren’t Strong Enough to Secure Your Data

b2ap3_thumbnail_double_authentication_400.jpgMore often than not, it’s always recommended that you use a solid password to optimize your online accounts. However, just because passwords are critical, doesn’t mean that you should put all your eggs in one basket. Passwords should only be the start of a comprehensive online account security setup.

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PC Users Share Some of the Blame For Falling Victim to Hack Attacks

b2ap3_thumbnail_security_from_being_hacked_400.jpgMany computer users make use of security tools that limit their exposure to hackers, and they generally understand that hacks are something that can realistically happen to them. On the other hand, there are plenty of other folks out there who don’t worry enough. They might think their PC holds no value to the average hacker, but they’re wrong.

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Tip of the Week: How to Know if Someone Else is Using Your Google Account

b2ap3_thumbnail_security_for_your_google_account_400.jpgHow often have you logged into your Google account, only to find that there’s some suspicious activity going on? You might wonder why, where, and how this happened, but in case you weren’t aware, you can access some of this information by simply checking out your Google account’s security settings. Here’s how it’s done.

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Can Your Team Spot the Latest Email Security Threats?

b2ap3_thumbnail_email_security_solutions_400.jpgFor many businesses, few parts of a network’s infrastructure are as important as the email management system. It’s a pain point for most businesses, but so many of them don’t understand how best to protect their network from the threats that come through the email medium. What kind of threats should you expect to see, and how can you best protect your business from them?

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